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Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury - Service Center

Millbury, MA

4.7
391 Reviews

391 Reviews of Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury - Service Center

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August 31, 2023

Herb chamber is very good service. I will recommend to anyone, Adam in service department he’s very nice and very helpful I was in & out in an hour m. Thanks Adam. More

by Khamb1958@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Sep 01, 2023 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for the 5-star rating! We're delighted to know you had a positive service experience with Adam and our team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury. We appreciate your recommendation and hope to see you again! Safe travels!

August 22, 2023

great effort to diagnose an existing problem. .....solved it and ordered the correct parts for a relatively quick repair. More

by mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam in service
Aug 22, 2023 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Hey Mary, we're happy to hear that our team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury was able to diagnose and solve the issue quickly. We appreciate your feedback! Safe travels!

August 17, 2023

Called yesterday and explained that my fobs for my 2011 Chrysler Town and Country aren't working, and that I need one new one. Employee quoted me a price of $179.99 each. I called again this morning and ex More

by gayleb
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Spoke to one person in service dept and two in parts.
Aug 31, 2023 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Gayle, I'm sorry to read about your frustrating experience. It's important that our team provides accurate and consistent information, so it's concerning to read what you shared. We'd like the opportunity to make things right for you - please reach out directly so we can address this issue properly. Thank you, Paul Santosuosso - General Manager - psantosuosso@herbchambers.com

Sep 02, 2023 -

gayleb responded

I am now selling my vehicle, so I don’t believe there is anything you can do. I gave you folks three chances. Three strikes and you’re out. Sorry.

August 16, 2023

Service was great. The staff communicated every step of the way. A complex repair was completed on the estimated timeframe. More

by KimA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Santosuosso , Charlie Thibault
Aug 17, 2023 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Hey Kim, we're glad to know you had a great service experience with our team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury. Thank you for your feedback! We'll see you next time. Safe travels!

August 16, 2023

Love these guys they are like family wouldn’t go anywhere else they take complete care of me More

by Ketsy1222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Demaio
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Lachina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rossetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Thibault, Melonie Pitisci, Paul Santosuosso
Aug 17, 2023 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

We're truly honored to be part of your extended family! Providing complete care and ensuring your satisfaction are our top priorities. Thank you for your kind words, and we look forward to continuing to serve you in the future. Have a great day! - The Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury Team

August 08, 2023

Great service informed as work was beening completed customers service clean and neat Chelsea flowed up on all repaires More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Thibault
Aug 09, 2023 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Hey Joe, it's great to hear that you had a positive service experience with Chelsea and our team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury. We appreciate your feedback about the service and cleanliness! Drive safely!

August 07, 2023

Chelsea was courteous and the work was completed in a timely manner thank you very much. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea
Aug 08, 2023 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Hi David! Thank you for leaving us this five-star review and for your kind words about Chelsea at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury. We appreciate it! Hope to serve you soon.

August 07, 2023

Rich was excellent helping with the service of my truck. He got it in and out quickly. More

by jab781
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Thibault
Aug 08, 2023 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for leaving us this five-star review and kind words about Rich and our team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury! We appreciate it! Have a great day!

August 02, 2023

Chelsea was very helpful. It was my Wedding Anniversary. She understood how much it mean to me to get to the Veterans Cemetery in Winchendon Ma. she ordered the tire I needed More

by candparcheryarchery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea, Charlie Thibault
Aug 02, 2023 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

We're pleased to know that Chelsea and our team were able to assist you on such an important day. It's heartwarming knowing we could contribute to making your day great at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury! We appreciate the recommendation and look forward to serving you again in the future.

Aug 02, 2023 -

candparcheryarchery responded

thank you so much. I will be back when I need help.

July 31, 2023

The tech Adam was very informative. He performed the the work in a timely manner. More

by bettycrocker
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Jul 31, 2023 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for leaving us this five-star review and positive feedback about Adam at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury. We appreciate it!

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