Herb Chambers Ford of Braintree

Good experience Our experience was great we have dealt with HerbChambers for our last 3 vehicles At first we arrived and the truck we were told had vinyl seats and d Our experience was great we have dealt with HerbChambers for our last 3 vehicles At first we arrived and the truck we were told had vinyl seats and did not but they switched out the seat for us More

Exceptional and Above and Beyond The customer service at this Ford dealership goes above and beyond and the service was excellent. My sales & leasing consultant Brandon Williams is an The customer service at this Ford dealership goes above and beyond and the service was excellent. My sales & leasing consultant Brandon Williams is an extremely friendly and very professional sales consultant that I highly recommend. Honest, Friendly, and DOES NOT try to pressure you...what more could you ask for when making such a large purchase. Overall a fantastic experience and would purchase from here and more specifically Brandon Williams again!!! More

Excelent It was a great experience my salesman Mark did a great job from test drive through pick up it was all around easy considering I am an 1 hr away.I woul It was a great experience my salesman Mark did a great job from test drive through pick up it was all around easy considering I am an 1 hr away.I would definitely recommend this dealership. More

Best experience at a dealership! I went in looking at a 2016 used F-250. After looking the truck over, I knew the truck wasn't for me. A little discouraged, because it had what I want I went in looking at a 2016 used F-250. After looking the truck over, I knew the truck wasn't for me. A little discouraged, because it had what I wanted, I discussed what other avenue their was with Mark Diamond. We looked at a NEW 2016, with my favorite color and a beautiful body. Test drove it and gave it a look around. The bed was sprayed in, but the tail gate wasn't. That was when Scott Lewis came in and we looked the truck over on paper. He showed no hesitation in showing the dealerships invoice on the truck and showing what options it had. He also said he would spray the liner on the tailgate at no additional cost. The price was fair, and negotiation was minimal and quick. I didn't leave thinking "Oh, I could have done better, there was more to give." We chatted with Mark Diamond for a bit and shared quite a few laughs along the way. It's crazy that buying new was in the way back of my head, and I ended up getting a truck for well bellow what a used one would cost, with a full 3 year warranty, and all the incentives of buying new. The sales and finance team was a class act, and I couldn't have been anymore pleased with the dealership. Pick it up Saturday, with no expected hiccups. Well done, and thank you Mark, Scott, and Kevin! More

Great experience We dealt with Brandon. I went in about 2 weeks ago with some questions, Brandon was able to answer my questions and make some suggestions. I did rec We dealt with Brandon. I went in about 2 weeks ago with some questions, Brandon was able to answer my questions and make some suggestions. I did receive a follow up phone call from a manager, it was not pushy at all, it was simply a follow up. We went in a week later after thinking about the purchase. Brandon was there to help. We decided to purchase the car. Brandon stayed late ( I think he was supposed to leave at 5 and he stayed past 7) to walk us through the process. My husband and I were not able to take the next day off of work to pick up the car. Brandon was kind enough to deliver it to our house. If you are in the market for a Ford, and decide to go to this dealership, I highly recommend asking for Brandon. He was professional, thorough, and not at all pushy. More

happy Thought carl was great and went above and beyond. really on top of things. he had a great attitude. just came in for a recall issue, was treated ve Thought carl was great and went above and beyond. really on top of things. he had a great attitude. just came in for a recall issue, was treated very very well. More

Ford Fusion lease Guillaume was exceptionally patient and helpful. He took his time to explain all my options and work with me based on my budget. It was a pleasure. Guillaume was exceptionally patient and helpful. He took his time to explain all my options and work with me based on my budget. It was a pleasure. More

Scott Lewis is one of the best managers I ever had the pleasure to work with. I have gone to buy a car from him three times and I will continue to go back again is one of the best managers I ever had the pleasure to work with. I have gone to buy a car from him three times and I will continue to go back again and again and again. More

80,000 miles service Called in Morning and dropped off car on scheduled time for 80,000 mile service, and car was done in quicker than 2 hour window. Called in Morning and dropped off car on scheduled time for 80,000 mile service, and car was done in quicker than 2 hour window. More