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Herb Chambers Ford of Braintree

Braintree, MA

4.7
1,656 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,656 reviews

December 14, 2017

Repeat Customer This is my second new car purchased from Herb Chambers Ford of Braintree. Omar Ananbeh was fantastic to deal with. Excellent people, no pressure. More

by Frank R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Ananbeh
Dec 14, 2017 -

Herb Chambers Ford of Braintree responded

Thank you, Frank, for taking the time to tell us about your experience. Hearing that Omar took such great care of you from start to finish is the kind of feedback we like to hear! Thank you again and we look forward to serving your automotive needs for many more years to come. Best, Scott Lewis, General Manager

December 14, 2017

Very helpful and easy to deal with personal The service here was amazing. I was treated very well and got a great deal. When going there ask for Brandon he was a great help! More

by Vinnyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2017 -

Herb Chambers Ford of Braintree responded

Thank you, Vinny, for your recommendation and we look forward to serving your automotive needs again! Happy Holidays! Scott Lewis, General Manager

December 13, 2017

Lease of 2017 Explorer Wayne Lockhard was a true professional from start to finish. He listened to what was important to me, patiently explained all of the various vehicle o More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Lockard
Dec 13, 2017 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to tell us about your experience. Hearing that Wayne took such great care of you from start to finish is the kind of feedback we like to hear! Thank you again and we look forward to serving your automotive needs for many more years to come. Best, Scott Lewis, General Manager

December 12, 2017

New car Salesman was great no pressure to buy. Help finding us the perfect car. All of the staff was very friendly. I would recommend this dealership to ever More

by Hmurillo44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2017 -

Herb Chambers Ford of Braintree responded

Thank you! Brandon is a valued member of our team and I'm so happy to read your wonderful recommendation. Please let us know if there is anything we can assist you with in the future. Best, Scott Lewis, General Manager

December 10, 2017

Exceptional service Advisor Dan Abate Whenever I have any questions about service on my vehicles, I know Dan is just a phone call away. Dan has fantastic customer service skills and I know More

by Tshack503
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Abate
Dec 10, 2017 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to share your experience with Dan! On behalf of our entire team here in Braintree, we thank you for your business and look forward to serving your automotive needs for many more years to come! Best, Scott Lewis, General Manager

December 07, 2017

Service visit My wait time was minimal and service was outstanding.. Key to good service is communication and that is exactly what I received from my service advis More

by Michael Foley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Andrews
Dec 08, 2017 -

Herb Chambers Ford of Braintree responded

Thank you, Michael, for taking the time to write this fantastic review and give our dealership such a wonderful 5-star rating! Best, Scott Lewis, General Manager

December 04, 2017

repairs and recall I dropped my vehicle off the day before and my vehicle repairs and a manufacturer recall, that I was not aware of, were completed the following day, a More

by BT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Berman, Andy Andrews
Dec 04, 2017 -

Herb Chambers Ford of Braintree responded

Thank you! It has been our pleasure, and if you should have any other car related needs, we would love the opportunity to have you as our customer once again. Best, Scott Lewis, General Manager

December 04, 2017

Wonderful The service was wonderful and the gentlemen who drove me to and from the Plaza where awesome!!! They are just a nice bunch of people More

by joesam33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews
Dec 04, 2017 -

Herb Chambers Ford of Braintree responded

Thank you for your wonderful remarks! We appreciate your recommendation and we hope to see you again in the future. Best, Scott Lewis, General Manager

December 04, 2017

update from customer service re vehicle status Dan Abate is my go to customer service rep. He is knowledgeable, polite, and pleasant to deal with. Dan Abate is the CSR that I More

by tfg1434
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Abate
Dec 05, 2017 -

Herb Chambers Ford of Braintree responded

Thank you! It is always rewarding to receive great feedback like this and we really do appreciate you taking time out to review us. It is great to know that you enjoyed working with Dan, we think he's the best too! Thank you for your business and we look forward to welcoming you back in the future. Best, Scott Lewis, General Manager

December 02, 2017

Love Dealership! I love this dealership! Brandon went the extra mile to make sure I got the car I wanted at a price I was comfortable with. More

by Tiffany Gailliard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2017 -

Herb Chambers Ford of Braintree responded

Thank you, Tiffany! We pride ourselves on providing our guests with top notch customer service, so I'm pleased to hear that Brandon was able to provide you with exactly that. We thank you for your business and look forward to serving you again in the future. Best, Scott Lewis, General Manager

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