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Herb Chambers Ford of Braintree
Braintree, MA
1,594 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-Over 10,000 new & pre-owned vehicles available
-Over 30+ brands to choose from
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-50 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,594 reviews
June 30, 2025
The staff was very friendly and easy to work with. Didn’t feel rushed. Clyde was awesome. Jessica was so nice. Didn’t feel rushed. Clyde was awesome. Jessica was so nice. More
by bmarino17
June 29, 2025
I have had a very pleasant experience purchasing my car 1.5 years ago and also with the service department. Most recently, yesterday, I had a very good experience with Cyndy! 1.5 years ago and also with the service department. Most recently, yesterday, I had a very good experience with Cyndy! More
by John
June 21, 2025
Very nice and curtious people to deal with plus they have the good inventory to choose from. the good inventory to choose from. More
by dosmith2512
June 21, 2025
Cindy at Herb Chambers service department in Braintree is the best. She is professional, courteous and has the ability to explain what’s happening to my truck and how long it’s going to take in ways that I u the best. She is professional, courteous and has the ability to explain what’s happening to my truck and how long it’s going to take in ways that I understand. I actually seek her out when I make my service appointments because I know I’m going to get great service from her. In the past, I have gone to other dealerships service departments, and always felt like they were talking down to me, like I wouldn’t understand what’s happening to my truck, which made me not really trust them. I have never felt that way with Cindy, and that’s why I keep coming back to Herb Chambers Service department in Braintree. More
by Grayetta2002
Employees Worked With
Cindy
June 20, 2025
Individual attention. I was wisely advised against unnecessary service. I appreciate that I can use my preferred tech. I was wisely advised against unnecessary service. I appreciate that I can use my preferred tech. More
by followinghim@comcast.net
June 18, 2025
Herb Chambers of Braintree, is a wonderful Ford dealership, which great, experienced, and caring sales and service staff, and excellent customer service. Diane Miller, my Sevice Advisor, was a ple dealership, which great, experienced, and caring sales and service staff, and excellent customer service. Diane Miller, my Sevice Advisor, was a pleasure to work with, took care of every detail, and was very responsive and knowledgeable. The vehicle recall and other repairs they performed on our vehicle went very smoothly from start to finish, including the excellent complimentary rental they arranged with door-to-door service via Enterprise!! More
by Dan Yonah Marshall
Employees Worked With
Dianne Miller, Service Advisor -- 5 Stars
