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Herb Chambers Ford of Braintree

Braintree, MA

4.7
1,575 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,575 reviews

September 04, 2017

Worth the Ride This is my third time at Herb Chambers and my second time working with Brandon and as always I'm completely satisfied. I drive more than an hour to Br More

by Ford123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2017 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to share your experience with Brandon! I’m thrilled to hear how happy you are. On behalf of our entire team here in Braintree, we thank you for your continued business and look forward to serving your automotive needs for many more years to come! Best, Scott Lewis, General Manager

September 04, 2017

exceeds expectations Very professional sales team.Mark was very knowledgeable of the product and answered all questions accurately and precisely.....Guillaume was great to More

by Bob Delaney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guillaume Jean, Matthew Dow, Daniel Abate, Mark Diamond
Sep 05, 2017 -

Herb Chambers Ford of Braintree responded

Thank you, Bob, for taking the time to share this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. We value your business and look forward to serving your automotive needs for many more years to come! Best, Scott Lewis, General Manager

September 03, 2017

Painless purchase My first encounter when walking in was with Brandon. He couldn't have been more welcoming. Immediately got to work to find the car I wanted. I had More

by mcelmack
Recommend Dealer
Yes
Employees Worked With
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2017 -

Herb Chambers Ford of Braintree responded

I'm so happy to know that Brandon was able to assist you with your purchase! We appreciate your recommendation and thank you for choosing Herb Chambers Ford of Braintree for your automotive needs. Best, Scott Lewis, General Manager

September 03, 2017

Superb Service Had a flat tire with a nail in the sidewall. Dropped the tire off at the end of the day and a new one was ready first thing in the morning. They mou More

by jayp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews
Sep 05, 2017 -

Herb Chambers Ford of Braintree responded

Thank you, Jay. I appreciate you taking the time to share your service experience with Andy here at Herb Chambers Ford of Braintree. We value your business and we look forward to serving your automotive needs for many more years to come! Best, Scott Lewis, General Manager

September 03, 2017

Top Notch Professional work place. Been going there for over 3 years and absolutely enjoy their work. I will recommend anyone to get their service in braintree. More

by Harshana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews
Sep 05, 2017 -

Herb Chambers Ford of Braintree responded

On behalf of Andy and our entire team here in Braintree, we thank you for your continued business and look forward to serving your automotive needs for many more years to come! Best, Scott Lewis, General Manager

September 03, 2017

I went to buy a car and got one. I had a very good experience at Herb Chambers Ford. I went in there to purchase a new car and everything went very well and I was able to take the car More

by Mike mccauley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frankie Santiago, Tony Torpes
Sep 05, 2017 -

Herb Chambers Ford of Braintree responded

Thank you, Mike, for posting such an awesome positive review! A terrific guest experience is what we aim for each and every time and both Frankie and Tony are a testament to that. I'll be sure to pass on your kind sentiments. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Best, Scott Lewis, General Manager

September 03, 2017

The Works Great deal! In and out quickly on holiday weekend. Service Department staff was excellent...from write-up to work performed. Everything went smoothly More

by Mike McDonald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews, Matthew Dow, Daniel Abate
Sep 05, 2017 -

Herb Chambers Ford of Braintree responded

Thanks so much, Mike! We appreciate your recommendation and thank you for choosing Herb Chambers Ford of Braintree for your automotive needs. Best, Scott Lewis, General Manager

September 02, 2017

drop off pick up the service is fast and easy.People are friendly.I drop my truck off they call me when its done I pick it up easy. More

by Ed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews
Sep 05, 2017 -

Herb Chambers Ford of Braintree responded

Thanks so much, Ed! We appreciate your recommendation and thank you for choosing Herb Chambers Ford of Braintree for your automotive needs. Best, Scott Lewis, General Manager

September 02, 2017

Great customer service Great experience over all. Friendly and. Efficient service . Work was done in a timely fashion I would definitely recommend the service department a More

by Peeps898
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2017 -

Herb Chambers Ford of Braintree responded

Thank you so much for your business and we look forward to serving your automotive needs for many more years to come! Best, Scott Lewis, General Manager

September 01, 2017

5000 mile Service Brought my SUV in for 1st time service. Very nice greeting by Karl asked me if I was going to wait for it and I told him that I was going to go for a More

by botw2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl Christ (Servce), Mark Diamond
Sep 05, 2017 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to share this review of your 5,000 mile service visit. We value your business and look forward to serving your automotive needs for many more years to come! Best, Scott Lewis, General Manager

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