Herb Chambers Ford of Braintree

Very Pleasant Car Buying Experience Everyone involved with my purchase was friendly, professional and knowledgeable. Juliana was great to work with and so were Rick and Scott. No press Everyone involved with my purchase was friendly, professional and knowledgeable. Juliana was great to work with and so were Rick and Scott. No pressure. This was by far my best car buying experience. More

Juliana Rocks!!! I love getting a new car but usually hate the process involved in getting one. However, somehow, my saleswoman for my last 2 leases, Juliana Vargas, m I love getting a new car but usually hate the process involved in getting one. However, somehow, my saleswoman for my last 2 leases, Juliana Vargas, makes it all worthwhile by being patient and honest with me. She checked in with me regularly throughout the years to see how my car is performing. Who does that?! And for the reasons above, I don't entertain any sales calls from any dealer other than her. More

Service Experience The service experience was very professional and efficient. All parties that were interacted with were friendly and pleasant. The service was performe The service experience was very professional and efficient. All parties that were interacted with were friendly and pleasant. The service was performed in a timely manner and a review of estimated costs was conducted before the work was started. More

Great personal attention The service crew at Herb Chambers is a pleasure to work with. First up is Andy Andrews. His pleasant demeanor, professionalism, and experience go mi The service crew at Herb Chambers is a pleasure to work with. First up is Andy Andrews. His pleasant demeanor, professionalism, and experience go miles in establishing a relationship of trust throughout the entire experience. As a customer, I am confident the services recommended are appropriate. All questions are answered, procedures explained, and costs are detailed. The technicians are experienced, well-trained, timely, and NEAT. You will not find fingerprints or other forensic evidence left behind thanks to good housekeeping procedures being utilized. On occasion when communications have been necessary to discuss services needed or performed, I have enjoyed their willingness to discuss the details of the procedure. To wrap it all up, the shuttle crew has always been pleasant, accommodating, and prompt whenever I have needed to utilize their services! More

Fast service I likes the detail report that was emailed to me it gave break down of what was going on. It made it easy to price and chose the work that I need to r I likes the detail report that was emailed to me it gave break down of what was going on. It made it easy to price and chose the work that I need to repair More

Very satisfied customer The service was prompt and timely. All items on our list were satisfactorily completed. All Chambers employees were exceptionally pleasant and court The service was prompt and timely. All items on our list were satisfactorily completed. All Chambers employees were exceptionally pleasant and courteous. And this was done at a very favorable price. This was a win-win-win experience. More

Service/shuttle Great crew of people from checking in to cashing out. Unfortunately I don’t know all of their names. Everyone is always very friendly and happy to he Great crew of people from checking in to cashing out. Unfortunately I don’t know all of their names. Everyone is always very friendly and happy to help. More

Smooth Working with Brandon is easy, he does what he says he will do and no surprises, this is the 3rd truck l bought from him and each time goes smoothly Working with Brandon is easy, he does what he says he will do and no surprises, this is the 3rd truck l bought from him and each time goes smoothly More

Second time a charm Three years ago, I stopped by Herb Chambers of Braintree looking for a car for darling daughter. The salesman was great but, I could find the used Fu Three years ago, I stopped by Herb Chambers of Braintree looking for a car for darling daughter. The salesman was great but, I could find the used Fusion I was looking for. I reluctantly left but made a mental note that this dealership should be considered in future. Fast forward, I need a vehicle for lovely wife. Looking at 2017 Ford Escapes. Did a search online and Chris of Herb Chambers responded to my query. Decided to stop by at noon and drove away in a new Escape at 4P. Lou Oliviera was terrific. Set up the test drive, easily walked through the paperwork and basically just kept the process at an easy pace. So the first time I was partially successful but the second time was a hit. Thanks. More

Service Dan got the job done the new brakes and lug nuts are working fine My only question is why the rear brakes lasted only 14000 miles when the originals Dan got the job done the new brakes and lug nuts are working fine My only question is why the rear brakes lasted only 14000 miles when the originals lasted 34000 More