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Herb Chambers Ford of Braintree

Braintree, MA

4.7
1,576 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,576 reviews

September 01, 2017

5000 mile Service Brought my SUV in for 1st time service. Very nice greeting by Karl asked me if I was going to wait for it and I told him that I was going to go for a More

by botw2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl Christ (Servce), Mark Diamond
Sep 05, 2017 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to share this review of your 5,000 mile service visit. We value your business and look forward to serving your automotive needs for many more years to come! Best, Scott Lewis, General Manager

September 01, 2017

Great people, Great service I would give this dealership an excellent rating because the Salesman I worked with was very helpful, informative and excited. Making my purchase proc More

by Kerrym
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2017 -

Herb Chambers Ford of Braintree responded

Thank you so much, Kerry! We value our guests’ feedback and I know Brandon will appreciate your encouraging words. We thank you for your business and look forward to serving your automotive needs for many more years to come! Best, Scott Lewis, General Manager

August 31, 2017

Oil change In and out in less than 30 minutes could not have been better always will go to Herb Chambers for service and sales always treat me with respect More

by Ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews
Aug 31, 2017 -

Herb Chambers Ford of Braintree responded

Thanks so much, Ron! Best, Scott Lewis, General Manager

August 31, 2017

Always a great experience! The manager, service advisors and techs are a great team! Always willing to go the extra mile to ensure a proper experience! quality is job 1 and they More

by Ken317
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews, Matthew Dow, Daniel Abate
Aug 31, 2017 -

Herb Chambers Ford of Braintree responded

Thank you for leaving us your detailed feedback! We love to hear that our team is maintaining the high standards that we practice, and ensuring that the whole process is enjoyable from start to finish. If any questions arise, please don't hesitate to contact us as we are here to help! Best, Scott Lewis, General Manager

August 31, 2017

Exceptional I felt like royalty! Omar listened to me then answered all my questions honestly and effectively! Not only did he answers my questions but made sure I More

by Dee1569
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar!
Sep 01, 2017 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to share your encouraging words and kind recommendation of Omar! Best, Scott Lewis, General Manager

August 29, 2017

Efficient - Easy - Economical From the moment I inquired by email, I received an affirmative response first by email then a call from Lisa Chamberlain, and then great follow-up fr More

by MB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Asanbeh
Aug 29, 2017 -

Herb Chambers Ford of Braintree responded

Thanks so much! If any questions arise, please don't hesitate to contact us as we are here to help. Thank you again and we look forward to assisting you in the future. Best, Scott Lewis, General Manager

August 29, 2017

The staff and service is always excellent. The team always makes the most of what little time they have with my vehicle, while minimizing my time without it! My time is valuable and they respe More

by 4 expensive wheels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Abate
Aug 30, 2017 -

Herb Chambers Ford of Braintree responded

Thank you for sharing your feedback with us! If any questions arise, please do not hesitate to reach out, as we are happy to help! Best, Scott Lewis, General Manager

August 29, 2017

extreme proceedeth exceptional I had an oil change and didn't realized that they did other maintenance for me too. I really appreciate what they did for me. They provide reliability More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
probably Dave or David
Aug 29, 2017 -

Herb Chambers Ford of Braintree responded

Thanks so much, Michael! Best, Scott Lewis, General Manager

August 29, 2017

Great experience Nate was exceptionally helpful, not pushing us in to anything but helping us with the decision. We appreciate his patience and energy during the proce More

by Tristan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2017 -

Herb Chambers Ford of Braintree responded

Thank you, Tristan, for taking the time to share your feedback. I'm so pleased to hear that Nate delivered a 5-star experience. If any questions arise or if you need any future assistance, please don't hesitate to contact us. Best, Scott Lewis, General Manager

August 29, 2017

Sevice I had my scheduled 15,000 service appointment of my Edge. I was meet as soon as I drove into the service center in a pleasant and professional manner More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Dow
Aug 29, 2017 -

Herb Chambers Ford of Braintree responded

Thank you, Steve, for sharing your feedback with us! I'm so pleased to hear that Matt was great to work with, and earned your 5-Star rating. If any questions arise, please do not hesitate to reach out, as we are happy to help! Best, Scott Lewis, General Manager

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