Herb Chambers Ford of Braintree

Oil change and tire rotation Excellent quick service and it was free because it was the first one of our new lease. First car in at 7am. Out before 8. Excellent quick service and it was free because it was the first one of our new lease. First car in at 7am. Out before 8. More

Great experience The whole process was great and Nathaniel was easy to work with from the start. He worked with me to get the excact truck ordered I preferrred. The whole process was great and Nathaniel was easy to work with from the start. He worked with me to get the excact truck ordered I preferrred. More

purchase a new Fusion We went to Herb Chambers over other Ford dealers in the are because of our experience with their service department on our previous Fusion. The salesm We went to Herb Chambers over other Ford dealers in the are because of our experience with their service department on our previous Fusion. The salesman Nate heard our concerns especially price and started to look fro certified pre-owned Fusions. He then found two 2016 new fusions that really fit our needs (car and options) and then it was a choice of color. We liked silver over a darker color because of visibility by other drivers. Nate knew his stuff about the car and patiently explained all of the operational details both in the showroom and on the test drive. He was professional in taking us through the purchase cycle and made himself available when we picked the car up (purchased late Friday and picked it up on Monday morning) although he was to start a one week vacation. When arrive to pick up the car Nate was available and spent well over a hour talking about the car and explaining the finer points of adjusting various options - radio, heat/AC, mileage read outs, etc. As we left he said that he would be available in the future if we had any concerns or questions. More

Warrantied battery No hassle at all, was replaced and taken cared of with no issue.. jad a friend bring my car and my info was looked up and vehicle was in working shape No hassle at all, was replaced and taken cared of with no issue.. jad a friend bring my car and my info was looked up and vehicle was in working shapeby the end of the day. More

Great Service I was able to get an inspection sticker at a time that fit my schedule. Which was very helpful. Dan, was able to schedule additional work for a time I was able to get an inspection sticker at a time that fit my schedule. Which was very helpful. Dan, was able to schedule additional work for a time that was convenient to me. More

Above and Beyond Scott Lewis, General Manager, at Herb Chamber Ford went above and beyond during my recent purchase of an Explorer. His Associate, Juliana, was amazing Scott Lewis, General Manager, at Herb Chamber Ford went above and beyond during my recent purchase of an Explorer. His Associate, Juliana, was amazing. Her compassion and genuine disposition was a reflection on how Mr. Lewis treats his staff and customers. I would not hesitate to refer someone to deal with Scott Lewis and Julianna. More

Consistently The Best The title says it all. Five star service. I have been patronizing this establishment for over 20 years and will continue to do so. Consistently The Be The title says it all. Five star service. I have been patronizing this establishment for over 20 years and will continue to do so. Consistently The Best. More

Excellent The service was impeccable as always. I dropped my truck off at night using the drop box filling out my service slip stating why my truck was being se The service was impeccable as always. I dropped my truck off at night using the drop box filling out my service slip stating why my truck was being serviced. I called Scott sales manager he took my credit card information over the phone on a Sunday so that I would be able to pick my truck once I arrived back in Boston. The service area had closed on Saturday but I was able to get my truck for Monday that's what I call customer service. More

Fantastic truck The dealer was great. He helped me pick out the truck that was right for me. I gave him an idea of what I was looking for and I couldn't be happier wi The dealer was great. He helped me pick out the truck that was right for me. I gave him an idea of what I was looking for and I couldn't be happier with what he presented me with. This truck is exactly what I was looking for. Thank u More

Great staff members. Im always happy when I leave. Every time I come into the dealership, I'm greeted, and the staff members make you feel they won't rip you off or lie. Every time I come into the dealership, I'm greeted, and the staff members make you feel they won't rip you off or lie. More