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Herb Chambers Ford of Braintree
Braintree, MA
1,611 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-Over 10,000 new & pre-owned vehicles available
-Over 30+ brands to choose from
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-50 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,611 reviews
August 25, 2017
From start to finish all people make it friendly visit. Dan was very knowledgeable in all areas from paperwork, computer info to technical work. Helped me with my understanding of Sync. Great personality Dan was very knowledgeable in all areas from paperwork, computer info to technical work. Helped me with my understanding of Sync. Great personality and made me feel "right at home"! More
by Markiley7
Employees Worked With
Daniel Abate
August 24, 2017
Excellent staff , never felt pressured and answered all my questions. Great experience overall, will do all my business there in the future. Love my new truck!!!! , never felt pressured and answered all my questions. Great experience overall, will do all my business there in the future. Love my new truck!!!! More
by Dale3don8
August 24, 2017
Good atmosphere and professionalism from staff. The dealership is clean and inviting with attentive staff. The waiting area is small but has amenities to pass the time. I asked straight forward ques The dealership is clean and inviting with attentive staff. The waiting area is small but has amenities to pass the time. I asked straight forward questions and got straight forward answers in return. Didn't have any salesman flim flam talk. Would buy from them again. More
by C.P.
Employees Worked With
August 24, 2017
Awesome as always The customer service is superb. Dan A is fantastic. My vehicle was taken in on time and we were in and out in 45 minutes. My kids loved the ice cream. The customer service is superb. Dan A is fantastic. My vehicle was taken in on time and we were in and out in 45 minutes. My kids loved the ice cream. More
by moe0323
Employees Worked With
Daniel Abate
August 23, 2017
in one word, superb Mark wes excellent, extremely knowledgeable about the suv. Answered all my questions and then some. I was treated with respect and fairly thought the Mark wes excellent, extremely knowledgeable about the suv. Answered all my questions and then some. I was treated with respect and fairly thought the entire process. This is my second Herb Chambers vehicle and I would definitely buy another, without hesitation. Love my new Explorer ! More
by Frank M
Employees Worked With
Tony Torpes, Mark Diamond
August 23, 2017
Great,but waited longer than expected. I have purchased two vehicles here in the past 15 years. They have always treated me great. Service is dependable. Ford mechanics know my truck. I have purchased two vehicles here in the past 15 years. They have always treated me great. Service is dependable. Ford mechanics know my truck. More
by Graytruck
Employees Worked With
Daniel Abate
August 22, 2017
Excellent Service department goes above & beyond to provide excellent customer service. Quick competent sensitive to people's workday time. Keeps you updated Service department goes above & beyond to provide excellent customer service. Quick competent sensitive to people's workday time. Keeps you updated on service progress and estimated time of completion More
by Shelley
Employees Worked With
Matthew Dow, Daniel Abate
August 22, 2017
Helpful and well done Dealership assisted in extending my lease, then putting me into a new lease. Overall experience was good. It went smoothly and when there was a dela Dealership assisted in extending my lease, then putting me into a new lease. Overall experience was good. It went smoothly and when there was a delay, the dealership worked out the rest of the details with no inconvenience to me. More
by Happy Ford Owner
Employees Worked With
Jean, Guillaume Jean, Jason Arsenault
August 22, 2017
Good service writet Service is always important to me and my family.We always know we will get kind attentive and dedicated service from the service writers at Braintree Service is always important to me and my family.We always know we will get kind attentive and dedicated service from the service writers at Braintree ford .Thank you for a job well done again. More
by Old timer from southie
Employees Worked With
Daniel Abate
August 21, 2017
Job Well Done Nice job by Rich, Juliana, Tony and G from start to finish. Very professional service and an overall efficient process. I appreciate it. Thank you ! Nice job by Rich, Juliana, Tony and G from start to finish. Very professional service and an overall efficient process. I appreciate it. Thank you ! More
by Dawson
Employees Worked With
Tony and Juliana, Guillaume Jean, Richard Trieber
