Herb Chambers Ford of Braintree

Great,but waited longer than expected. I have purchased two vehicles here in the past 15 years. They have always treated me great. Service is dependable. Ford mechanics know my truck. I have purchased two vehicles here in the past 15 years. They have always treated me great. Service is dependable. Ford mechanics know my truck. More

Good service writet Service is always important to me and my family.We always know we will get kind attentive and dedicated service from the service writers at Braintree Service is always important to me and my family.We always know we will get kind attentive and dedicated service from the service writers at Braintree ford .Thank you for a job well done again. More

Helpful and well done Dealership assisted in extending my lease, then putting me into a new lease. Overall experience was good. It went smoothly and when there was a dela Dealership assisted in extending my lease, then putting me into a new lease. Overall experience was good. It went smoothly and when there was a delay, the dealership worked out the rest of the details with no inconvenience to me. More

Excellent Service department goes above & beyond to provide excellent customer service. Quick competent sensitive to people's workday time. Keeps you updated Service department goes above & beyond to provide excellent customer service. Quick competent sensitive to people's workday time. Keeps you updated on service progress and estimated time of completion More

Job Well Done Nice job by Rich, Juliana, Tony and G from start to finish. Very professional service and an overall efficient process. I appreciate it. Thank you ! Nice job by Rich, Juliana, Tony and G from start to finish. Very professional service and an overall efficient process. I appreciate it. Thank you ! More

The Works The service department is professional and truthful. It is well organized, clean and efficient. Matt and Dan are always very helpful and fair. The onl The service department is professional and truthful. It is well organized, clean and efficient. Matt and Dan are always very helpful and fair. The only suggestion I have is to offer an onsite express detail service such as a exterior wash, interior vacuum and window cleaning. More

Easy state inspection and tune up. Everything went smoothly. I came in, talked to the service desk, gave them my keys, sat down in the lounge and waited while the inspection took place Everything went smoothly. I came in, talked to the service desk, gave them my keys, sat down in the lounge and waited while the inspection took place. The people were friendly, the service was quick, and I was done in no time at all it seemed. More

front end noise when turning wheel. Have always dealt with CSR Dan Abate who heard the noise when moving vehicle after check in. Dan thought the noise was either a Tie Rod or electronic Have always dealt with CSR Dan Abate who heard the noise when moving vehicle after check in. Dan thought the noise was either a Tie Rod or electronic steering issue. Ended up being a tie rod issue that was promptly repaired during a busy week in serrvice department that was jammed many other with emergency repairs. Dan is a talented professional who is personable and knowledgeable with my Explorer issues. More

Oil chabge I can't enough about the service department they are awesome. My car is 6 years old and I still bring it to them. Iii I can't enough about the service department they are awesome. My car is 6 years old and I still bring it to them. Iii More

Windsheild washer pump Sometimes I think my car is a lemon. I just had to have the washer pump replaced for the second time in less than a year. But I do know it's no one th Sometimes I think my car is a lemon. I just had to have the washer pump replaced for the second time in less than a year. But I do know it's no one there's fault and when I do get frustrated with it at times Daniel Abate is just the best guy to get you through it. Not only is he a good listener, he has the patience of a saint! Thank you Daniel for always being so helpful. P.S. I did not by this car from Herb Chambers More