Herb Chambers Ford of Braintree

Great Experience Me and my fathers experience at the dealership with Ben was very good. He took good care of us and was very nice to us throughout the whole process. Me and my fathers experience at the dealership with Ben was very good. He took good care of us and was very nice to us throughout the whole process. More

Thank You I would like to thank Herb Chambers Ford in Braintree, especially Juliana Vargas for helping me choose my first Ford. My experience was easy and plea I would like to thank Herb Chambers Ford in Braintree, especially Juliana Vargas for helping me choose my first Ford. My experience was easy and pleasurable. Juliana even delivered the car to my home, 60+ miles away. More

Great first time buyer experience I purchased my first car from a dealership this past weekend, a 2013 Ford Escape. I worked with Chris Doucette from the outset. Chris is less a salesp I purchased my first car from a dealership this past weekend, a 2013 Ford Escape. I worked with Chris Doucette from the outset. Chris is less a salesperson and more consultative in his approach. Friendly, conversational and knowledgable Chris and his team were able to find the right car from me as well as competitive financing on par with what I had been pre-qualified with. The dealership is very clean and comfortable with snacks, water, and coffee readily available. More

Exceptional Car Buying Experience! My family and I had the pleasure to work with Chris Doucette and Kevin Norton in purchasing our new 2016 Ford Explorer. Chris is very informative My family and I had the pleasure to work with Chris Doucette and Kevin Norton in purchasing our new 2016 Ford Explorer. Chris is very informative, knowledgeable, patient, and went above and beyond in making our experience in purchasing our new SUV as easy as possible. I especially liked the fact that he wanted to go the extra mile (no pun intended) with our purchase of our new Explorer. To say the least, we would highly recommend Chris to anybody who is looking for a quality vehicle, brand new or certified pre-owned. He knows how to work with his customers with exceptional service and attention to detail and he's a huge driving force with why we elected to make our purchase at Herb Chambers. Kevin is very pleasant to work with as well from the finance department. He made sure that we understood the services and packages that came with the Explorer. With this being my true first car purchasing experience, I appreciated how he took the time to explain the details to me so that it was easy to understand the finer details with owning the Explorer. Kevin and Chris are definitely great assets to Herb Chambers Ford of Braintree and definitely great people to work with! This was by far the best experience I've personally had in purchasing a new car. Chris and Kevin exemplify what it means to have the excellence that is a staple of Herb Chambers and his brand. Thank you, Chris, Kevin, and thank you to the awesome staff at Herb Chambers! More

Awesome! I had the pleasure of working with Chris during my entire car buying process. He was amazing and made my first car buying experience so much easier. H I had the pleasure of working with Chris during my entire car buying process. He was amazing and made my first car buying experience so much easier. He is extremely professional and makes you feel right at home! I definitley recommend Chris to anyone who is looking to buy a car at Herb Chambers. Thanks Chris!! Ps- the ice cream case at the dealership is definitely a plus! More

New Lariat Supercrew Picked up my new 2016 lariat Supercrew today from Herb Chambers Ford. Thoroughly satisfied as to how I was treated by the salesman Brandon Williams, a Picked up my new 2016 lariat Supercrew today from Herb Chambers Ford. Thoroughly satisfied as to how I was treated by the salesman Brandon Williams, and sales manager Miguel. Like other people, I hate to car shop. My experience with Brandon, and this dealership changed all that. Very sincere, caring individuals, no pressure to purchase anything. I inquired about a vehicle. they located the exact color, and options that I wanted. Gave me what I felt was fair for my trade, and we finalized the deal. Brandon was very knowledgeable, and professional., They are most fortunate to have him in their employ. Features were all explained to me upon delivery, and Brandon answered all my questions. He is a true professional. I will continue to recommend Brandon, and this dealership to my family, friends, and co-workers. More

stress-free buying experience This past week I purchased a ford fusion from Herb Chambers dealership in Braintree. I cannot express enough gratitude to your sales rep, Omar Ananbe This past week I purchased a ford fusion from Herb Chambers dealership in Braintree. I cannot express enough gratitude to your sales rep, Omar Ananbeh, for making the whole car buying experienece a pleasure. i had some reservations about buying another Ford product after the situation i encountered with my previous vehicle, 2007 ford 500. A few weeks ago my transmission went. I purchased the 2007 ford 500 in 2009 with 7000 miles on it. After 7 years, with 58,178 miles the cvt transmission died. It would cost upwards of $6000 to repair with a new ford factory transmission. I contacted ford motor company directly about the problem. Under the 5yr 60,000 mile warranty, i was not covered. ford refused to do anything in standing behind there product. I figured the only way to get anything in trade for the 500 was to go to a ford dealership. After all is said and done I am glad i chose to go herb chambers ford in Braintree. I was looking to purchase a vehicle similar to the 500(but without the lemon transmission), which is the full size taurus. Unfortunately the price tag on the taurus was a bit out of my price range. Omar was personable and very easy to talk to. I was very pleased that he did not try to pressure me into purchasing the more expensive taurus. I commend him on his knowledge of the ford product line and in finding me a suitable substitute in the ford fusion. Thanks for getting me a fair trade for the ford 500. I again want to thank Omar for making this a hassle-free experience, and for making himself readily available for any and all questions i had. He went so far as to volunteer to come in on his day off in order to expedite the final transaction of the sale. His professionalism and customer service skills were exceptional. Thanks again, i know i am going to enjoy my new fusion for many years to come and i know i have someone i can turn to if i encounter any problems with my ford purchase. sincerely JOHN C. More

EXCELLENT SALES TEAM I worked with Frankie Santiago (sales) in leasing a Ford Escape SE, he was very helpful, friendly, not-too-aggressive, and straightforward, all aroun I worked with Frankie Santiago (sales) in leasing a Ford Escape SE, he was very helpful, friendly, not-too-aggressive, and straightforward, all around good guy. The pricing negotiation experience was fair and they gave me the best price of 5 dealerships. They did not waste my time (like many dealerships do.) I would recommend doing business with Frankie if you are looking to buy or lease a new car. In the finance department I worked with was Kevin Norton, and he was excellent as well. Explained everything and was very nice. I will definitely go back they are both 5 star guys! More