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Herb Chambers Ford of Braintree

Braintree, MA

4.7
1,592 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,592 reviews

May 29, 2016

Florin Burghiu We recently purchased a 2016 Ford F150, Platinum truck. Florin Burghiu was very informative and helpful through the entire transaction. He is defin More

by Roger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Florin Burghiu
May 31, 2016 -

Herb Chambers Ford of Braintree responded

Thank you, Roger, so much for your feedback on your recent experience with us here at Ford of Braintree. We work very hard to make sure that we deliver a quality buying experience that exceeds expectations. Florin is a true testament to that. Feel free to stop in anytime if you need assistance reviewing any of the features on your Ford, we're always happy to help! Kind Regards, Scott Lewis, General Manager

May 24, 2016

Best Car Buying Experience Ever We recently purchased an Explorer from Herb Chambers Ford Braintree and were lucky enough to have had Florin as our sales rep. He made our visit to th More

by FourFordFamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Florin Burghiu
May 24, 2016 -

Herb Chambers Ford of Braintree responded

Thank you so much for sharing this! We're so glad that you had such enjoyable visit with us. We appreciate your comments about Florin and that five star rating. Thank you again and we look forward to seeing you in the future. Best, Scott Lewis, General Manager

May 21, 2016

5 Stars all around! From beginning to end they made what could be a very stressful Process as smooth as possible. Florin was very transparent, so knowledgable about his p More

by John S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manager was most helpful! , Florin Burghiu
May 23, 2016 -

Herb Chambers Ford of Braintree responded

Thank you, John, so much for your kind words and we truly appreciate the opportunity to earn your business! Florin is such an asset to our sales team and I'm so glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, and friendly personality make him an irreplaceable member of our team. I will be sure to pass along this great feedback. Thank you for your business and we hope to have the opportunity to work with you again! Best, Scott Lewis, General Manager

May 21, 2016

My experience here at Herb Chambers was the best ever! Sheila, my sales person was the best. She knew the product very well. Her costumer service skills is ten stars. My finance manger was also ten stars. More

by exploreer guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheila Smail, Tony Torpes, Guillaume Jean, Richard Trieber
May 23, 2016 -

Herb Chambers Ford of Braintree responded

Thank you for providing us with this great feedback! Sheila, Tony, Richard and Guillaume are wholly devoted to the success of our guests’ experiences and we are so proud to have them on our team. We appreciate all of your kind words and thank you for choosing us for your automotive needs. Best, Scott Lewis, General Manager

May 20, 2016

Great Experience It was a great pleasure working with Florin at Herb Chambers Ford of Braintree. He was extremely helpful and worked very hard to get the monthly paym More

by Cathy Tinlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The Business Manager was also a pleasant person to work with., Florin Burghiu
May 20, 2016 -

Herb Chambers Ford of Braintree responded

Thank you, Cathy, for sharing your story! We really appreciate your business, as well as, your feedback on working with Florin. He is valuable member of our team. We trust you are enjoying your new Explorer and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Scott Lewis, General Manager

April 28, 2016

Always a positve experience My Husband and I just recently bought our 5th Ford from this dealer. Its is always a positive experience. Florin "Flo"Burghim was patient and knowledg More

by One happy Explorer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Florin Burghiu, Richard Trieber
Apr 28, 2016 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to share your experience with us. I'm so happy to hear that you and your husband enjoyed working with Flo and Richard! They are truly wonderful assets to our team. Enjoy your new vehicle, and please don't hesitate to reach out if there's ever anything more that we may assist you with! Best, Scott Lewis, General Manager

April 27, 2016

Honest I just bought my 4th Ford, this was my first purchase at Herb Chambers, Braintree and I was absolutely thrilled with the interactions I had with Flori More

by IEL
Recommend Dealer
Yes
Employees Worked With
Florin Burghiu
Apr 28, 2016 -

Herb Chambers Ford of Braintree responded

Thank you, Irene, so much for the wonderful review. Flo is a valued team member and your feedback is a testament to his commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come. Best, Scott Lewis, General Manager

April 23, 2016

Excellent Experience My husband and I had a very enjoyable time working with the staff of Herb Chambers Ford in Braintree, particularly Florin “Flo” Burghiu. Due to a r More

by bstg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Silva, Florin Burghiu, Jarred Daniels
Apr 25, 2016 -

Herb Chambers Ford of Braintree responded

Thank you so much for the wonderful review. Flo, Miguel and Jarred are valued team members and your feedback is a testament to their commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come. Best, Scott Lewis, General Manager

April 18, 2016

Great Experience! I walked into the dealership just expecting to test drive a few cars before deciding on what I might want. The whole process went so smoothly with th More

by Sunshyne122772
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Santiago and Jim in finance
Apr 20, 2016 -

Herb Chambers Ford of Braintree responded

Thank you so much for sharing this with us! We're so glad that you had such enjoyable visit with us. We appreciate your comments about Frankie and Jim and that five star rating. Thank you again and we look forward to seeing you in the future. Best, Scott Lewis, General Manager

April 15, 2016

"Great Experience" My husband and I had a great experience working with Mara Russell. Mara was very knowledgeable and has a great personality. We had been actively sho More

by Great Experience
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mara Russell
Apr 15, 2016 -

Herb Chambers Ford of Braintree responded

Thank you for taking time to leave this great review. We are so pleased to hear that Mara did a great job with assisting you and your husband with your Lincoln purchase. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. We truly value your business and hope to serve your automotive needs for many more years to come. Best, Scott Lewis, General Manager

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