Herb Chambers Ford of Braintree

They take care of any issue I have The Sales Manager took care of all issues with my car. All were covered under warranty. They update you every day on the repair status. The Sales Manager took care of all issues with my car. All were covered under warranty. They update you every day on the repair status. More

Terrific Service! Dan Abate is my service manager. He is truly extraordinary. He is helpful, knowledgable, and always available to service my Escape or answer any que Dan Abate is my service manager. He is truly extraordinary. He is helpful, knowledgable, and always available to service my Escape or answer any questions. More

Exceptional Scott and his team, once again have been exceptional. From the time you begin the buying phase all the way until pickup, they are very welcoming, acco Scott and his team, once again have been exceptional. From the time you begin the buying phase all the way until pickup, they are very welcoming, accommodating and always work hard to get the price you want. I cannot recommend this enough, truly stands out from the rest! More

Excellent service 3 cars serviced always great to work with the team. Dan Abate is always very helpful and easy to work with. I like the reminder emails letting us kn 3 cars serviced always great to work with the team. Dan Abate is always very helpful and easy to work with. I like the reminder emails letting us know when service is needed More

Replaced rear windshield wiper arm Techs took car at the time scheduled and had the installation fixed within 1 hour. I thought the labor charge was high for just changing a wiper arm. Techs took car at the time scheduled and had the installation fixed within 1 hour. I thought the labor charge was high for just changing a wiper arm. I could probably see 1/2 hour but the invoice does not state the hours I was charged for. i don't know what the hourly labor rate is at Herb Chambers but if the job did not take 1 hour then, $69.50 is a lot for less than an hour. More like Union labor rates. But the tech did a great job since I know how difficult it is to pull that arm off More

Scheduled apt , staff was prepared although it took 2 weeks to get an appointment on line. I did like the prior "no appointment " policy and wish it would revert t , staff was prepared although it took 2 weeks to get an appointment on line. I did like the prior "no appointment " policy and wish it would revert to that . More

Your service is second to none I know them they know me by name they are very nolegable the work is complete answer all my questions never make me feel inadequate. I know them they know me by name they are very nolegable the work is complete answer all my questions never make me feel inadequate. More

Oil Change Scheduled appointment on line - two weeks out for an oil change. As always, Andy Andrews in the Service Department was friendly and helpful. Thank y Scheduled appointment on line - two weeks out for an oil change. As always, Andy Andrews in the Service Department was friendly and helpful. Thank you. More

20000 mile service car went right in, i was on my way in a little more than an hour. I had several questions and daniel abate answered all of them clearly. he applied so car went right in, i was on my way in a little more than an hour. I had several questions and daniel abate answered all of them clearly. he applied some discounts i was not aware i was eligible for, and i was very grateful. he told me this email was coming, and he would appreciate my answering, and i told him i never even read these types of emails, sorry. but i figured he earned a good review, so here it is. thanks again. More