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Herb Chambers Ford of Braintree

Braintree, MA

4.7
1,656 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,656 reviews

July 28, 2017

Great service I had to het some warranty work done and the place was packed last Saturday. The people worked hard to fix my issue and get me out in a timely manner. More

by Matthew1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Abate
Jul 28, 2017 -

Herb Chambers Ford of Braintree responded

Thanks so much, Matthew! We value your business and hope to see you again soon! Best, Scott Lewis, General Manager

July 27, 2017

Hassle free lease. We were able to reach an agreement on the lease terms before I showed up in the dealership. we completed the transaction in one visit. I came back the More

by Green driver
Recommend Dealer
Yes
Employees Worked With
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2017 -

Herb Chambers Ford of Braintree responded

Thank you so much for your feedback and recommendation. We're so glad that you had such a positive experience at our dealership, specifically with Brandon. He is truly an asset to this team. May you enjoy many safe and amazing miles this summer in your new Ford! Best, Scott Lewis, General Manager

July 27, 2017

Fast service and quality work! I have always been taking care of when I need to be serviced. They are very good at at what they do. I always leave knowing things were done right 👍 More

by moonman69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Abate
Jul 27, 2017 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to post such great comments about your experience with Daniel. We value your business and appreciate you taking the time to let us know about your experience with our team. Sincerely, Scott Lewis, General Manager

July 27, 2017

Andy is Awesome The person that serviced my vehicle, Andy, is awesome. If it wasn't for him, i would not bring both of my cars to this dealership. More

by souinno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews
Jul 28, 2017 -

Herb Chambers Ford of Braintree responded

Thank you so much for the great feedback! We really appreciate your business and I'll be certain to share your compliments with Andy. Until we have the opportunity to work with you again, take care! Best, Scott Lewis, General Manager

June 30, 2017

Not your typical dealership My husband and I found a vehicle that we liked to replace our old conversion van. Not having the best experience with other dealerships, I didn't exp More

by Darlene H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Santiago
Jul 03, 2017 -

Herb Chambers Ford of Braintree responded

Thank you, Darlene, for taking the time to write this review. I'm so happy to read that your experience with Frankie was such a positive one! We appreciate your business and look forward to seeing you again. Best, Scott Lewis, General Manager

June 26, 2017

Great Leasing Experience I leased a 2017 Ford Escape from Frankie Santiago and received the best service ever. He was patient and answered all of my questions without hesitati More

by acruss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frankie Santiago
Jun 27, 2017 -

Herb Chambers Ford of Braintree responded

We really appreciate you taking the time to leave feedback about your experience with Frankie! A quality car-buying experience is one of our top priorities, and we do everything we can to support our guests. We thank you for your business and look forward to serving your automotive needs for many more years to come! Regards, Scott Lewis, General Manager

May 04, 2017

Great experience, not pushy, would recommend to anyone I recently purchased a 2014 Ford Explorer XLT from this dealership and would recommend them to anyone looking for a Ford. The team at Herb Chambers o More

by Michael T Norton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Norton, Jason Arsenault
May 04, 2017 -

Herb Chambers Ford of Braintree responded

Thank you, Michael, for taking the time to review us. I will be sure to let Jason and Kevin know that you spoke highly of them. Thank you again for these kind comments and we look forward to your next visit! Best, Scott Lewis, General Manager

April 26, 2017

Great service Benjamin Shiwala was very helpful and answered all of our questions throughout the buying process. We appreciated that he gave us all of the necessary More

by Kayla Leary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin Shiwala
Apr 26, 2017 -

Herb Chambers Ford of Braintree responded

Thank you, Kayla, for taking the time to tell us about your experience. Hearing that Benjamin took such great care of you from start to finish is the kind of feedback we like to hear! Thank you again and we look forward to serving your automotive needs for many more years to come. Best, Scott Lewis, General Manager

April 11, 2017

HERB CHAMBERS FORD BRAINTREE MA PURCHASED A FORD EXPLORER FROM HERB CHAMBERS IN BRAINTREE. I NOTICED AFTER A FEW DAYS THE DOOR HAD SOME PAINT DAMAGE AND THE FRONT AXLE SEALS LEAKING. More

by FRED. M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Trieber
Apr 11, 2017 -

Herb Chambers Ford of Braintree responded

Thank you, Fred. I'm sorry about the mud, that shouldn't have happened. We hope to see you when you come back in for the Ford Edge! Best, Scott Lewis, General Manager

April 11, 2017

Lease of 2017 Ford Escape My wife and I leased another Escape from Lou Oliveira and are thrilled. We leased a 2014 Escape and had a great experience then so we returned to Lou More

by Danofsales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Norton, Louis Oliveira, Daniel Abate
Apr 11, 2017 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to share your experience with our crew! We strive to provide our guests with the best customer experience and I’m thrilled we were able to provide you and your wife with exactly that. I will be certain to share your encouraging words with the team. We appreciate your recommendation and thank you for choosing Herb Chambers Ford for your automotive needs. Sincerely, Scott Lewis, General Manager

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