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Herb Chambers Ford of Braintree

Braintree, MA

4.7
1,612 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,612 reviews

April 14, 2016

Very Knowledgeable It was a great experience to do business with Florin Burghiu "Flo". He knows what he's talking about, he doesn't put you under pressure or anything, h More

by Reguil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Florin Burghiu
Apr 14, 2016 -

Herb Chambers Ford of Braintree responded

Wow, thank you for the wonderful review! I'm so glad to know Florin was able to provide you with such a positive buying experience. We always strive to make our customers feel as comfortable as possible, and it's great to hear we are succeeding! Please come back to see us again and enjoy your new Ford! Best, Scott Lewis, General Manager

April 04, 2016

Very pleasant Saw that this dealer was receiving a car I wanted to see, and they were very prompt in informing when it arrived. Was able to check and test drive wit More

by RB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Ananbeh, Richard Trieber, Jarred Daniels
Apr 04, 2016 -

Herb Chambers Ford of Braintree responded

Thank you so much for taking the time to write this review. The entire Herb Chambers Ford team strives to make every guest feel at home in our dealership. Richard, Jarred and Omar are a perfect example of this. We truly value your business and hope to serve your automotive needs for many more years to come. Best, Scott Lewis, General Manager

March 31, 2016

very educational on lease vehicles I work with Florin Burghiu I found my experiment very easy to work with him I did not know anything about leasing Vehicles all I knew was it was cheap More

by lovejazz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Florin Burghiu
Apr 01, 2016 -

Herb Chambers Ford of Braintree responded

We really appreciate you taking the time to leave feedback for Florin. A quality car-buying experience is one of our top priorities, and we do everything we can to support our guests. We thank you for your business and look forward to the opportunity to serve your automotive needs for many more years to come! Regards, Scott Lewis, General Manager

March 28, 2016

Best experience I've ever had at a dealership The reason I came back to Ford was because of flo and Lisa. To my surprise I was greeted by a very intelligent and talented Sheila Smail Who had noth More

by John Szymczuk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheila smail !5!5!5!5!, Eric Digirolamo, Florin Burghiu
Mar 29, 2016 -

Herb Chambers Ford of Braintree responded

Thank you, John, for taking the time to write this review! Sheila, Lisa, Florin, John and Eric are such assets to our team, and I know they will be pleased to read your positive feedback. Congratulations on your purchase and if you have any questions about your vehicle, please don't hesitate to reach out. Best, Scott Lewis, General Manager

March 21, 2016

Smart, courteous, and thorough! Florin was a pleasure to deal with at Herb Chambers Ford. His product knowledge was only exceeded by his courtesy. He was able to locate the vehicle More

by willh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lena Nunziato, Florin Burghiu
Mar 21, 2016 -

Herb Chambers Ford of Braintree responded

Thank you for providing us with this great feedback! Lena and Florin are devoted to the success of our guests’ experiences and we are so proud to have them on our team. We appreciate all of your kind words and thank you for choosing us for your automotive needs. Best, Scott Lewis, General Manager

March 16, 2016

Super salesman, Bill Owen, should have a billboard! OK, my husband and I went to the Braintree dealership looking for a vehicle for myself. We spoke with Bill Owen, Salesman, who made us feel so comfor More

by Jeanette Ricci-Begin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Owen and Manager on duty Saturday (forgot name).
Mar 17, 2016 -

Herb Chambers Ford of Braintree responded

Thank you, Jeany and Arthur, so much for your feedback on your recent experience with Bill. We take pride in providing exceptional customer service and I'm so happy our team was able to do exactly that. Thank you for your comments and enjoy your new vehicle! Best, Scott Lewis, General Manager

March 11, 2016

Dealer Excellence This dealership's customer service is second to none. Sales Manager Scott Lewis is all about the experience, making certain that the customer receive More

by Shelley46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Florin Burghiu
Mar 11, 2016 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to share this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am thrilled to hear about your positive experience and that you found the perfect Ford to meet your needs. We value your business and look forward to serving your automotive needs for many more years to come! Sincerely, Scott Lewis, General Manager

January 21, 2016

Informative and Helpful Today I visited the Herb Chamber's Ford Dealership in Braintree and was helped by sales consultant Frankie Santiago. I went in just to test drive an E More

by Elena K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frankie Santiago
Jan 21, 2016 -

Herb Chambers Ford of Braintree responded

Thank you, Elena, for taking the time to share your experience with Frankie. We strive to provide our guests with exceptional customer service and I’m so pleased you’ve recognized Frankie's hard work. We appreciate your feedback and we look forward to the opportunity to serve your automotive needs in the future. Best, Scott Lewis, General Manager

January 12, 2016

Awesome experience and outstanding service! my company recently purchased two Ford Explorer's. My dad had Brandon as a sales associate and he was terrific. I had the pleasure of dealing with Nat More

by Coolservice
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2016 -

Herb Chambers Ford of Braintree responded

Thank you! It is a pleasure to read about your buying experience with us. Our top priority is delivering flawless customer service. It's so nice to know that Nate and Brandon were able to provide you and your dad with such a memorable and pleasant experience. Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! Best, Scott Lewis, General Manager

January 04, 2016

Well done A pleasure to do business here Florin was great to deal with Would go back for next vehicle Can't wait to drive my ford explorer More

by Mike
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Florin Burghiu
Jan 04, 2016 -

Herb Chambers Ford of Braintree responded

Thank you, Mike, for taking the time to share your experience with Florin. I’m thrilled to hear how happy you are. On behalf of our entire team here in Braintree, we thank you for your business and look forward to serving your automotive needs for many more years to come. Happy New Year! Scott Lewis, General Manager

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