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Herb Chambers Ford of Braintree - Service Center

Braintree, MA

4.7
913 Reviews
Call Service Center (781) 848-1350

913 Reviews of Herb Chambers Ford of Braintree - Service Center

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January 16, 2022

Jack, Gloria and Frankie were great!I pulled in on time Jack, Gloria and Frankie were great! I pulled in on time , they answered all of my questions and still finished all their work earlier than I thought More

by johnmcgman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel O'Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Norian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Metherall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mena Gad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie, Jack and Gloria , Eric Digirolamo, Andy Andrews, Corey Casey, Jay Larkin
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Jan 19, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for your review, John! We're so happy that Jack, Gloria, and Frankie earned your 5-stars! We appreciate your service, and look forward to seeing you next time at Herb Chambers Ford of Braintree!

January 14, 2022

Always gets it done & resolved problem. Easy leave overnight have it looked at early am. More

by PSpeen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo
Report | Print
Jan 14, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for reviewing Herb Chambers Ford of Braintree! We appreciate your business and look forward to seeing you next time!

January 13, 2022

The service was great and friendly staff members all around. I would highly recommend them More

by Dina.meuse-stillman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews, Jay Larkin
Report | Print
Jan 13, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the kind review! We hope to see you again next time here at Herb Chambers Ford of Braintree!

January 10, 2022

I serviced my full size bronco on Monday and the service was great. I had questions about other things that was not part of my service and all my questions were answered and explained. Also service complet More

by Sn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo D..... Five stars, Jay Larkin
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Jan 11, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for your honest comments! We're so happy that we earned your high rating, and hope you consider our team for your future service needs! -Herb Chambers Ford of Braintree

January 08, 2022

Great service from Khoa. explained everything to me and got me in and out Quickly. outstanding service from a dealership that cares about their customers. Thanks again Khoa More

by kenney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khoa Nguyen
Report | Print
Jan 10, 2022 -

Herb Chambers Ford of Braintree responded

Thank you so much for the kind review - we'll make sure to share it with Khoa! Your business is very much appreciated by all of us here at Herb Chambers Ford of Braintree and we look forward to serving you again in the future!

January 07, 2022

Great customer service all around. They helped with all my issues and got my car working like new again! Highly satisfied. More

by Robert Pepen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khoa
Report | Print
Jan 10, 2022 -

Herb Chambers Ford of Braintree responded

We're so glad we could get your car working like new again, Robert! Thanks for taking the time to leave us a review and please don't hesitate to reach out if there's anything else we can assist you with! - The Herb Chambers Ford of Braintree Team

January 06, 2022

Great Service and Friendly Staff! Always have my F-250 and Escape Serviced there!! Thank You!! More

by waltfinch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek
Report | Print
Jan 07, 2022 -

Herb Chambers Ford of Braintree responded

We're glad to have you in the Herb Chambers Ford of Braintree family, Walt! Thank you for trusting us with your F-250 and Escape! We'll see you at your next appointment!

January 05, 2022

The service is great and quick. But the employees and the customer service is beyond reproach. The agent that help was so great I don't even have words to describe he was exceptional! More

by Waldob14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo D. Lautert
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Jan 06, 2022 -

Herb Chambers Ford of Braintree responded

Wow, thank you so much for these kind comments about our team! Your business is greatly appreciated by all of us here at Herb Chambers Ford of Braintree and we hope we have the opportunity to serve you again in the future!

January 05, 2022

excellent service. great crew. clean shop. mechanics are very thorough and professional. they all need promotions More

by bphenry84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo D Lodert
Report | Print
Jan 06, 2022 -

Herb Chambers Ford of Braintree responded

It's great to hear we've made such a positive impression! Thank you for rating the Herb Chambers Ford of Braintree service team five stars!

January 05, 2022

Service was great as always, I called to advise my situation. Dropped off my vehicle, repaired in 2 days. Can not ask for better service than that. More

by figsy1017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelo D, Jay Larkin
Report | Print
Jan 06, 2022 -

Herb Chambers Ford of Braintree responded

Thank you for the review! We appreciate you trusting Herb Chambers Ford of Braintree with your service needs and look forward to seeing you at your next visit!

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