Herb Chambers Ford of Braintree - Service Center

Nurdan is new and did an excellent job with the information that he was given unfortunately his supervisor should have informed him that if the dealership is going to keep your vehicle for 6 days t information that he was given unfortunately his supervisor should have informed him that if the dealership is going to keep your vehicle for 6 days that a rental should have been offered. I was not offered a vehicle the lack of communication between the desk and technicians needs to be better More

Service department is pretty good. I always bring my car in for service here and I am always taken care of with whatever issue I’m having. in for service here and I am always taken care of with whatever issue I’m having. More

The dealership did everything right! Jack and the team was professional and great to work with. The dealership was clean the restrooms were beautiful. And I was out in two hours! Thx was professional and great to work with. The dealership was clean the restrooms were beautiful. And I was out in two hours! Thx More

Service was very good. Service advisor was very pleasant and cared about wether you had to wait or not, depending on the work you had done. and cared about wether you had to wait or not, depending on the work you had done. More

It checks my car to make sure everything is running. I don’t have to worry about things. Customer service is good. Helpful and kind. don’t have to worry about things. Customer service is good. Helpful and kind. More

My Lincoln was pulling to the right so bad. Had 2 alignments done over the last two years. Finally I brought it to Herb Chambers Ford. I was happy with customer service. They kept me up to speed thro alignments done over the last two years. Finally I brought it to Herb Chambers Ford. I was happy with customer service. They kept me up to speed throughout the day as to what was going on. I had a broken strut / spring. They replaced both. My car is like new again. This repair really stressed me out but I was happy with this dealer and the price of the repair. I will recommend and use Herb Chambers in the future. Hope they keep up the good customer service. Thank you Dan & AJ. More

Fast service for a quick walk in. Thank you for being able to squeeze me in the schedule last min. Staffs are friendly, proactive & cooperative. able to squeeze me in the schedule last min. Staffs are friendly, proactive & cooperative. More

Jack was excellent in explaining all the services performed on my F150. Everything was great and finished for pick up when promised. Thank you for following through with satisfaction. performed on my F150. Everything was great and finished for pick up when promised. Thank you for following through with satisfaction. More

I came in early for my appointment because I had a doctors appointment. He was very accommodating and got me out very quickly. Thanks to Mercelo D doctors appointment. He was very accommodating and got me out very quickly. Thanks to Mercelo D More

Had appointment took me on time got out in reasonable time time More