Back

Herb Chambers Ford of Braintree - Service Center

Braintree, MA

4.7
913 Reviews

913 Reviews of Herb Chambers Ford of Braintree - Service Center

Sort by
May 09, 2018

Customer service was wonderful! Very satisfied! The customer service was very nice. I was there for an oil change but he was able to schedule for recall service which save me a tri More

by sherrienguyen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Berman, Andy Andrews, Matthew Dow, Daniel Abate
May 09, 2018 -

Herb Chambers Ford of Braintree responded

Happy to know that you were satisfied with the service you received! We appreciate your business! Best, Scott Lewis, General Manager.

April 24, 2018

Employee experience Your Ford employees are very knowledgeable and helpful. Thay care for the customers. Thay are a great asset to the Ford company. Thank you! Susan More

by Service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Jordan, Service, 5 Star., Andy Andrews, Matthew Dow, Daniel Abate
Apr 25, 2018 -

Herb Chambers Ford of Braintree responded

Thank you for your great feedback! Happy to know that your experience with us was a positive one! Thank you for your business! Best, Scott Lewis, General Manager.

April 08, 2018

routine oil change service I have been dealing with Dan Abate for my service needs for the past 4 years. I own three Ford products that are serviced here. Dan is a true profes More

by tfg1434
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Abate
Apr 26, 2018 -

Herb Chambers Ford of Braintree responded

Thank you for your review! Happy to know that Dan made you experience a positive one! Thank you for your continued business! Best, Scott Lewis, General Manager.

March 29, 2018

Great service Scott Lewus, the general manager was outstanding as usual. The service department was impeccable, always clean and the techs are very knowledgeable. More

by Blewis060164
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2018 -

Herb Chambers Ford of Braintree responded

Thank you so much for your 5-star review! It was a pleasure working with you. Best, Scott Lewis, General Manager.

March 29, 2018

Problem. Free! Everyone was awesome. Was in and out in no time! I definitely plan continuing on getting my car serviced at Herb Chambers Ford of Braintree! More

by FordFiestaBiddy88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DANA JORDAN
Apr 26, 2018 -

Herb Chambers Ford of Braintree responded

Thank you for your recommendation! We look forward to servicing you in the future! Best, Scott Lewis, General Manager.

March 13, 2018

Monday morning appearance Worried about going on a Monday morning, but I was treated royally and was out and done with no problems. Another reason why I keep coming back. More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Abate
Apr 20, 2018 -

Herb Chambers Ford of Braintree responded

Tom, thank you for your 5-star recommendation! So pleased to know that we were able to make your experience a positive one! Best, Scott Lewis, General Manager.

March 05, 2018

Service on my lease Very friendly staff. Service department has a nice easy flow on dropping off the vehicle. Nice waiting area with coffee and water. Also with tv to wat More

by Escape owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews
Mar 05, 2018 -

Herb Chambers Ford of Braintree responded

Thank you for your business and look forward to working with you again in the future! Kind Regards, Scott Lewis, General Manager

February 27, 2018

Great service I was dropping off a friend to pick up his truck when my brakes starting smoking just before pulling into the service dept. I was able to leave my tr More

by KIM G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Abate
Feb 27, 2018 -

Herb Chambers Ford of Braintree responded

Thank you, Kim, for your recommendation and we look forward to serving your automotive needs for many more years to come! Best, Scott Lewis, General Manager

February 23, 2018

20K service Service was handled quickly and easily. The wait was reduced by being able to set up a reservation online. The staff was friendly and took good care More

by Mbates9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Dow
Feb 23, 2018 -

Herb Chambers Ford of Braintree responded

On behalf of Matt and myself, we thank you for your business and look forward to the opportunity to serve your automotive needs for many more years to come! Best, Scott Lewis, General Manager

February 15, 2018

Warranty Repairs Scheduled appointment with Dan Abate. He told me to bring in the vehicle the next day. They had to keep the vehicle overnight which was expected becau More

by Ken Johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Abate
Feb 15, 2018 -

Herb Chambers Ford of Braintree responded

Thank you, Ken! I'm pleased to hear that Dan was able to provide you with excellent service. We thank you for your business and look forward to serving you again in the future. Best, Scott Lewis, General Manager

...
75
...