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Herb Chambers Ford of Braintree - Service Center

Braintree, MA

4.7
913 Reviews

913 Reviews of Herb Chambers Ford of Braintree - Service Center

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February 14, 2018

excellent I was in and out in less than 30 minutes this was a excellent experience will definitely be back for future services. everyone was helpful and pleasa More

by barbara55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Abate
Feb 14, 2018 -

Herb Chambers Ford of Braintree responded

Thank you for your glowing review, Barbara! If we may assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! Best, Scott Lewis, General Manager

February 14, 2018

Excellent and speedy service My car broke down in Rhode Island and AAA towed it all the way to herb chambers Braintree. I wouldn't trust my car and my safety any where else! They More

by Renai58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Abate
Feb 15, 2018 -

Herb Chambers Ford of Braintree responded

Thank you so much for your kind words! It has been our pleasure assisting you, and if you should have any other car related needs, we would love the opportunity to have you as our customer once again. Best, Scott Lewis, General Manager

February 12, 2018

Top-notch I love the fact that I feel important when I drive up to the service door. Service Reps come out and greet you and take care of your vehicle. Then t More

by Classy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Dow
Feb 12, 2018 -

Herb Chambers Ford of Braintree responded

Thank you so much for the great feedback! We really appreciate your business and I'll be certain to share your compliments with Matt and the rest of the team. Until we have the opportunity to work with you again, take care! Best, Scott Lewis, General Manager

February 11, 2018

state inspection & oil change The service staff was very friendly & knowledgeable about the work that needed to be done. They explained everything in detail. The mechanic that did More

by bootsie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews, Daniel Abate
Feb 12, 2018 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to post such great comments about your experience with Dan and Andy. We work very hard to provide our guests with exceptional customer service, and it is always a delight to read that our team members are exceeding our customers' expectations. Thank you for your business! Best, Scott Lewis, General Manager

February 03, 2018

Service was excellent. The service advisor was very knowledgeable and courteous. We dropped the car off the day before and he explained what may be wrong with it and how lo More

by Bleary33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews
Feb 05, 2018 -

Herb Chambers Ford of Braintree responded

Thank you! It is truly a pleasure for us to learn that you enjoyed your visit working with Andy and our Service Department. We value your business and we hope to see you again. Best, Scott Lewis, General Manager

January 31, 2018

Got in Got Sticker Got out They are the only dealership that has worked on all my FORD vehicles since 2011 and when I've asked questions they will show me what I need to know or More

by BillB
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Norian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Metherall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Abate
Feb 01, 2018 -

Herb Chambers Ford of Braintree responded

Thank you, Bill! I'm so pleased to learn that Casey, Dan and Dan N. have made your service visits so enjoyable. They are such assets to our team and they will be grateful for your recommendation. Thank you again and we look forward to the opportunity to serve your automotive needs again in the future. Best, Scott Lewis, General Manager

January 26, 2018

Great service My truck had to stay over night and they were nice to provide a rental. Made sure we understood the work to be done. Thank you More

by Mechelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Dow, Daniel Abate
Jan 27, 2018 -

Herb Chambers Ford of Braintree responded

Thank you! I'm so pleased to hear that Dan and Matt were great to work with, and earned your 5-Star rating. If any questions arise, please do not hesitate to reach out, as we are happy to help! Best, Scott Lewis, General Manager

January 25, 2018

The Sales and Service Departments are Excellent!!! I have been purchasing my Fords from Herb Chambers Ford in Braintree for almost 20 years. The sales and service departments are outstanding. Each an More

by Tommyboy57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dowd Matt, Wayne Lockard , Daniel Abate
Jan 25, 2018 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to share your experience with our crew. I’m so glad to know that you've had such an enjoyable visits over the past 20 years. I will be certain to share your kind words with Wayne, Dan and Matt. Thank you again for your continued business and for choosing us for your automotive needs! Best, Scott Lewis, General Manager

January 23, 2018

Great service Herb chambers Ford fits all my service needs. Their staff is always friendly and willing to offer great advice. Keep up the great work staff. More

by Ibraheem 1968
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Abate
Jan 23, 2018 -

Herb Chambers Ford of Braintree responded

Thank you! We value your business and look forward to serving your automotive needs for many more years to come! Best, Scott Lewis, General Manager

January 20, 2018

A good experience. I had a tire that kept going sown. Triple A came and changed the tire, but the spare tire had low air pressure. That was on saturday && sunday. I More

by Marylouise Grace Darrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Abate, Richard Trieber
Jan 22, 2018 -

Herb Chambers Ford of Braintree responded

Thank you for your feedback! We believe that exceptional customer service is key and it is great to know that this belief held true through your experience with our service team. We appreciate your business and look forward to serving your automotive needs for many more years to come! Best, Scott Lewis, General Manager

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