Herb Chambers Ford of Braintree - Service Center

Repair & Service My 2015 Explorer Limited was towed to Herb Chambers of Braintree on January 08,2018 by AAA. Service Representative Dan Abate, wrote up my work order a My 2015 Explorer Limited was towed to Herb Chambers of Braintree on January 08,2018 by AAA. Service Representative Dan Abate, wrote up my work order and followed up with the Service Technician as to the nature of the repair needed. Dan notified me in a timely manner of the repairs needed and advised me that Ford would cover my repair thru the Ford Power Train Warranty. He also assisted me by notifying my extended warranty company of my request for payment for a Car Rental. Herb Chambers and Dan Abate turned a bad situation into a refreshing experience. Thank you. I travel 28 miles to Herb Chambers in Braintree for all services, oil changes etc. when I could utilize Ford Dealers (approx. 6 in a 10 mile radius of where I live). More

Herb Chambers Roocks When I walk in for my appointment, took them less then ten minute to determine the problem witch I was pleasantly surprised. They kept my car for When I walk in for my appointment, took them less then ten minute to determine the problem witch I was pleasantly surprised. They kept my car for two days and also I had free rental. I couldn't ask for more, I am very happy with way things workout Sincerely D.Sousa More

Service On my experience with other dealers you are number one The service is great the staff is friendly and courteous Will recommend to others I’m happ On my experience with other dealers you are number one The service is great the staff is friendly and courteous Will recommend to others I’m happy with my truck More

Fast response to problem Called early Monday morning because my tire pressure was low in both rear tires...I had had servicing the week before (which was also 5 stars) and the Called early Monday morning because my tire pressure was low in both rear tires...I had had servicing the week before (which was also 5 stars) and they told me to come right down...car was taken immediately and within an hour (it was very busy and I thought the wait was appropriate for someone who showed up without an appointment) my car was ready...it had been due to the extremely cold weather and they filled the tires to the correct pressure for me. Matt was outstanding. I have leased and bought my last 3 cars there and cannot see myself going anywhere else. More

Recall Repairs I took my car in for free recall repairs. The staff was fast, got me my free loaner quickly and finished the repairs in about 3 hours, much faster th I took my car in for free recall repairs. The staff was fast, got me my free loaner quickly and finished the repairs in about 3 hours, much faster than the expected whole day. I was very happy. More

Service Car was ready when promised. Even with snow storm my car was ready Friday morning. I called Friday to see if I was going to get my car thinking that Car was ready when promised. Even with snow storm my car was ready Friday morning. I called Friday to see if I was going to get my car thinking that it would not be ready until Saturday and dan told me my car was all set. This was at 8am Friday. Nice job. Thank you More

So far so good! Andy was very friendly and my service to the car was quick and when I went up to say hello to Mark he new my name even after 9 months after I bought m Andy was very friendly and my service to the car was quick and when I went up to say hello to Mark he new my name even after 9 months after I bought my car.IMPRESSIVE!!! I made a request to Mark which he took care of in less than a few hours to my satisfaction.. More

Sticker Friendly, fast and on my way just the way it should be. Andy always knows who l am and takes good care of me. Thank you Friendly, fast and on my way just the way it should be. Andy always knows who l am and takes good care of me. Thank you More

remote start We had a Ford remote start installed in our Edge. Everyone I spoke with was great and it was a very pleasurable experience. We are very happy with the We had a Ford remote start installed in our Edge. Everyone I spoke with was great and it was a very pleasurable experience. We are very happy with the remote start. More

Feels like home!! I always feel like I'm at my second home when I come to ford, I have the best experiences and for that reason I travel from Taunton for all services i I always feel like I'm at my second home when I come to ford, I have the best experiences and for that reason I travel from Taunton for all services including oil changes and will continue to only deal with Ford of Braintree More