Herb Chambers Ford of Braintree - Service Center

Friendly Staff and Great Service Dan Abate and all the staff I have dealt with at Herb Chambers Ford in Braintree have been absolutely great. When I noticed a slight problem with one Dan Abate and all the staff I have dealt with at Herb Chambers Ford in Braintree have been absolutely great. When I noticed a slight problem with one of my wheels ( a gouge in the wheel) after an oil change, Dan immediately corrected the problem without hesitation. I will have all my service work done here based upon this experience. More

Service Went to get serviced fixed and they fixed my car in a timely manner and it waas a good price too service department is really friendly and will do a Went to get serviced fixed and they fixed my car in a timely manner and it waas a good price too service department is really friendly and will do anything to make sure your happy More

Exceptional service Advisor Dan Abate Whenever I have any questions about service on my vehicles, I know Dan is just a phone call away. Dan has fantastic customer service skills and I know Whenever I have any questions about service on my vehicles, I know Dan is just a phone call away. Dan has fantastic customer service skills and I know my vehicles are in good hands with him. He has the ability to turn a stressful situation into a tolerable solution. I've experienced top notch service from him each and every time. Thank you for taking excellent care of my daughter and I. Teresa More

Service visit My wait time was minimal and service was outstanding.. Key to good service is communication and that is exactly what I received from my service advis My wait time was minimal and service was outstanding.. Key to good service is communication and that is exactly what I received from my service adviser Robert Andrews.. Thanks much. . More

repairs and recall I dropped my vehicle off the day before and my vehicle repairs and a manufacturer recall, that I was not aware of, were completed the following day, a I dropped my vehicle off the day before and my vehicle repairs and a manufacturer recall, that I was not aware of, were completed the following day, as agreed. More

Wonderful The service was wonderful and the gentlemen who drove me to and from the Plaza where awesome!!! They are just a nice bunch of people The service was wonderful and the gentlemen who drove me to and from the Plaza where awesome!!! They are just a nice bunch of people More

update from customer service re vehicle status Dan Abate is my go to customer service rep. He is knowledgeable, polite, and pleasant to deal with. Dan Abate is the CSR that I Dan Abate is my go to customer service rep. He is knowledgeable, polite, and pleasant to deal with. Dan Abate is the CSR that I deal with. He keeps me posted on progress of the repair and advises re other maintainence that should be completed at the same time. I appreciate his suggestions and have full faith in his opinion based on a techs evaiation of the vehicle. He is a credit to the customer service department. More

Service Experience The service experience was very professional and efficient. All parties that were interacted with were friendly and pleasant. The service was performe The service experience was very professional and efficient. All parties that were interacted with were friendly and pleasant. The service was performed in a timely manner and a review of estimated costs was conducted before the work was started. More

Great personal attention The service crew at Herb Chambers is a pleasure to work with. First up is Andy Andrews. His pleasant demeanor, professionalism, and experience go mi The service crew at Herb Chambers is a pleasure to work with. First up is Andy Andrews. His pleasant demeanor, professionalism, and experience go miles in establishing a relationship of trust throughout the entire experience. As a customer, I am confident the services recommended are appropriate. All questions are answered, procedures explained, and costs are detailed. The technicians are experienced, well-trained, timely, and NEAT. You will not find fingerprints or other forensic evidence left behind thanks to good housekeeping procedures being utilized. On occasion when communications have been necessary to discuss services needed or performed, I have enjoyed their willingness to discuss the details of the procedure. To wrap it all up, the shuttle crew has always been pleasant, accommodating, and prompt whenever I have needed to utilize their services! More

Very satisfied customer The service was prompt and timely. All items on our list were satisfactorily completed. All Chambers employees were exceptionally pleasant and court The service was prompt and timely. All items on our list were satisfactorily completed. All Chambers employees were exceptionally pleasant and courteous. And this was done at a very favorable price. This was a win-win-win experience. More