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Herb Chambers Ford of Braintree - Service Center

Braintree, MA

4.7
913 Reviews

913 Reviews of Herb Chambers Ford of Braintree - Service Center

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October 19, 2017

Great experience Its a good dealership compared to others in the area Always good customer service Clean Professional environment Good area Always get the ap More

by Hectornor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews
Oct 20, 2017 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to share this 5-Star recommendation! We value your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Scott Lewis, General Manager

October 18, 2017

quick, thorough and easy the experience was easy to facilitate - service was thorough - very pleasant and knowledgeable staff - questions were answered to my complete satisf More

by al smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't know the name of the person(s) who served me
Oct 18, 2017 -

Herb Chambers Ford of Braintree responded

Thank you, Al, for your kind words and for taking the time to share your positive experience with us! Kind Regards, Scott Lewis, General Manager

October 15, 2017

excellant Have been coming here for about 4 years. Have always had great experiences. I usually contact Dan Abate and he always takes great care for each appt. More

by driver54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Abate
Oct 16, 2017 -

Herb Chambers Ford of Braintree responded

Thank you for sharing your feedback regarding your experiences with Dan! Dan is such an asset to our team and I know he will be grateful to read your nice comments. Thank you again and we look forward to the opportunity to serve your automotive needs again in the future. Best, Scott Lewis, General Manager

October 15, 2017

Great experience from start to finish Very friendly staff. Dan was very helpful with getting our vehicles appointment schedule in a timely manner and helped answer all of our questions. Al More

by Hessay7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Abate
Oct 16, 2017 -

Herb Chambers Ford of Braintree responded

Thank you so much! That's exactly the kind of service that we strive to offer all of our guests. Thank you for sharing your kind words, and if there's ever anything else that we may do for you, please don't hesitate to ask! Best, Scott Lewis, General Manager

October 15, 2017

Service Exceptional service as usual always polite friendly and professional. Very busy Saturday and still got me in and out in a reasonable amount of time. More

by KimB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Dow, Mark Diamond
Oct 16, 2017 -

Herb Chambers Ford of Braintree responded

Thank you, Kim, and we look forward to the opportunity to assist you with your service needs again in the future! Best, Scott Lewis, General Manager

October 11, 2017

Outstanding Have the car serviced here since new and the service is what you expect from Chambers Ford . Outstanding in every way The service department was as al More

by Seabeecop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl Christ, Matthew Dow
Oct 11, 2017 -

Herb Chambers Ford of Braintree responded

Thank you for the recommendations and we look forward to serving your automotive needs again! Best, Scott Lewis, General Manager

October 05, 2017

service I called GM, Scott Lewis. He referred me to service manager Matt Dow. Matt was exceptional , he listened to me about the problem I was having with m More

by Blewis060164
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Dow
Oct 06, 2017 -

Herb Chambers Ford of Braintree responded

Thank you for your 5-Star recommendation! On behalf of Matt and myself, we thank you for your business and look forward to the opportunity to serve your automotive needs for many more years to come! Best, Scott Lewis, General Manager

October 04, 2017

Another great experience. Always exceptional service. Dan truly makes you feel like your business is important to him and Herb Chambers. I've purchased 3-cars there and would n More

by William Bailot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Abate
Oct 05, 2017 -

Herb Chambers Ford of Braintree responded

Thank you for sharing your feedback with us! I'm so pleased to hear that Dan was great to work with, and earned your 5-Star rating. If any questions arise, please do not hesitate to reach out, as we are happy to help! Best, Scott Lewis, General Manager

September 30, 2017

Friendly and great customer service Everyone I dealt with was fantastic and talked me through everything. I Would highly recommend this dealership to anyone. fantastic with every detail More

by Sullivanlisa1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Sullivan , Daniel Abate
Oct 01, 2017 -

Herb Chambers Ford of Braintree responded

We really appreciate your kind words about your experience with Justin and Dan! Thank you for your business and please let us know if we can be of further assistance. Best, Scott Lewis, General Manager

September 29, 2017

excelent I can always explain it in person. Like I said the service was excellent the service attendant was very professional, Thanks for the service.Have a ni More

by pooy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews
Sep 29, 2017 -

Herb Chambers Ford of Braintree responded

Thank you for your business, and please let us know if we can ever assist you in the future! Best, Scott Lewis, General Manager

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