Herb Chambers Ford of Braintree - Service Center

My family was thought about Even with the service dpt busy the service writer ( Andy Andrews) had me come in the same day I called ,because there were questions on the safety of Even with the service dpt busy the service writer ( Andy Andrews) had me come in the same day I called ,because there were questions on the safety of my vehicle . It ended up being a super fast fix but the safety of my family was the first thing on the service writer's mind . Exact reasons like this are why I come back ! More

All questions and concerns answered Vehicle Service Department: In general, please eliminate the need to make an appointment from Monday thru Friday! Go back to first come, first served! Vehicle Service Department: In general, please eliminate the need to make an appointment from Monday thru Friday! Go back to first come, first served! If the service department is extremely busy during the week then hire more mechanics please! More

The "Works" plus Flush & Fill Cooling System I arrived @ 11:30 for "Works" oil change. At a certain point I was told that I really needed a Flush/Fill of the cooling system. My car is 8 1/2 yea I arrived @ 11:30 for "Works" oil change. At a certain point I was told that I really needed a Flush/Fill of the cooling system. My car is 8 1/2 years old with only 46,800 miles.....so I want to keep it going for at least 2-3 more years. I said yes. The service representative (Dan Abate) told me it would be probably another 45 minutes or more. Well......maybe he picked up on the fact that I was not feeling very well.....but all I can say is that I was back on the road WITHIN 45 minutes! Herb Chambers service is great......and I look forward to continuing the relationship when I buy my new Focus in another couple of years! More

Great - had to get to Worcester the next day and he had my car fixed up so I could get there berry very happy. Thanks - had to get to Worcester the next day and he had my car fixed up so I could get there berry very happy. Thanks More

great 1st oil change and service Just leased a beautiful '17 explorer XLT and reached 5000 miles. A/C was not as strong as usual-Carl and the team took care of the complimentary oil Just leased a beautiful '17 explorer XLT and reached 5000 miles. A/C was not as strong as usual-Carl and the team took care of the complimentary oil change it along with A/C and had it back to me by 5pm. Our 2nd lease, planning on continuing this every 39 months! More

oil change i went to the Braintree one and the guys told me I can go to the truck one. not a big deal to me. I was in and out in an hour. that was awesome i went to the Braintree one and the guys told me I can go to the truck one. not a big deal to me. I was in and out in an hour. that was awesome More

the best in the business Great sevice time after time. the service dept is the best The service dept. employees are number 1.they treat you with courtesy and respect. they re Great sevice time after time. the service dept is the best The service dept. employees are number 1.they treat you with courtesy and respect. they really listen and give you the feeling that they understand the problem and that they will see to it that your automotive maintainence and / or repair will be handled correctly. More

above excellent Andy was very helpful in getting my car in fast because he realized that I was not comfortable driving it even though it was safe to do so. I receive Andy was very helpful in getting my car in fast because he realized that I was not comfortable driving it even though it was safe to do so. I received fast efficient service and had my car back running well the next day. Andy always listens to you - the service is always great - which is why I have always bought my cars there and will continue to do so. More

great service thanks for the quick and affordable oil change, problem eval and fix and recall check/update. i appreciate it and the ride to work while my car staye thanks for the quick and affordable oil change, problem eval and fix and recall check/update. i appreciate it and the ride to work while my car stayed with you. More

Best I have ever experienced Very simple. Andy Andrews and the rest of the employees in Service and Parts treat you like you were family. I think the tone of fairness and honest Very simple. Andy Andrews and the rest of the employees in Service and Parts treat you like you were family. I think the tone of fairness and honesty for the entire Dealership is set by Scott Lewis. More