Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Herb Chambers Ford of Westborough
Westborough, MA
1,040 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-Over 10,000 new & pre-owned vehicles available
-Over 30+ brands to choose from
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-50 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,040 reviews
May 09, 2025
Every time I go there I never have a problem, everyone is kind and I will continue to service my car there kind and I will continue to service my car there More
by vinnyd74
May 08, 2025
The service representative was courteous and informative. The service took less time than was estimated. The service took less time than was estimated. More
by Reloftus
May 06, 2025
Jason is the best in the business! I have purchased over 15 new vehicles in the past and this one was by far one of the top sales experience. No high pressure sales tactics or phony I have purchased over 15 new vehicles in the past and this one was by far one of the top sales experience. No high pressure sales tactics or phony sales gimmicks used to get you in the door. He kept his word and and clearly communicated with us about every aspect of the process. Highly recommend this dealer , More
by Roger
May 03, 2025
Great service always very clear on what needs to be done. Videos are a nice touch. Videos are a nice touch. More
by shinyguy44
Employees Worked With
May 03, 2025
Luke take really great care of us. He make sure our van is all always on the road and is amazing to work with. He make sure our van is all always on the road and is amazing to work with. More
by Akhan
April 29, 2025
Brought my Explorer in for service, and Anthony the service advisor was very friendly and listened to my issue, and suggested we see if the noise I was experiencing could be reproduced, which he was ea service advisor was very friendly and listened to my issue, and suggested we see if the noise I was experiencing could be reproduced, which he was easily able to do. They diagnosed and fixed the issue promptly. More
by dennis r
Employees Worked With
Anthony
April 26, 2025
Hi. I would like to thank everyone there at Herb Chambers Ford and the service department for a professional and very friendly treatment when I was there I would like to thank everyone there at Herb Chambers Ford and the service department for a professional and very friendly treatment when I was there to get my car done. I had the works oil change point check etc. they did a great job so friendly they answer any questions and I’m so happy I chose them. It has been a pleasure right up from when I spoke to Anthony to make the appointment right through all the way, so thanks again and I’ll be looking forward to my next visit when my car needs to come in. More
by Lmisa5
Employees Worked With
Anthony
April 19, 2025
Being my first experience with Herb chambers Ford, I must say they are top notch! Brandon in service was professional, friendly, and had a good sense of humor. Brandon kept in touch with me until the day I p say they are top notch! Brandon in service was professional, friendly, and had a good sense of humor. Brandon kept in touch with me until the day I picked up my truck. The mechanic did a great job fixing my truck.! Having my truck washed made it even better.. Thank you More
by Rocky
Employees Worked With
Brandon
