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Herb Chambers Ford of Westborough

Westborough, MA

4.9
1,108 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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310 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,108 reviews

November 23, 2025

Their mobile service technician was polite, efficient, and skilled. Nicholas was very helpful in scheduling the service and making sure that I was completely satisfied with the service. More

by kterpstra87
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Nick Stukonis
Nov 25, 2025 -

Herb Chambers Ford of Westborough responded

We're happy to hear Nicholas & the team made your experience smooth and efficient! Thank you for choosing Herb Chambers Ford of Westborough and for sharing your feedback. See you next time!

November 22, 2025

Excellent service at Herb Chambers of Westborough. Luke is extremely responsive and proactively communicative. I have nothing but good things to say about the service I’ve received with my ‘25 Bronco. More

by dsw33
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Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2025 -

Herb Chambers Ford of Westborough responded

Thank you for sharing your experience with Luke and the team! We look forward to welcoming you back to Herb Chambers Ford of Westborough down the road! Safe travels!

November 21, 2025

I utilize the mobile repair service offered by Herb Chambers Ford WESTBOROUGH, and it was very very good experience. The technician who came was very courteous and professional, and he expeditiously di More

by Raybeat3000
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Nick in service
Nov 24, 2025 -

Herb Chambers Ford of Westborough responded

We're glad to hear you had a positive experience with our mobile repair service team! Thank you for choosing Herb Chambers Ford of Westborough and we wish you safe travels ahead!

November 21, 2025

The personalized service is absolutely outstanding. Rick and his team make it so easy to schedule service, to arrange getting the vehicle to Westborough, and to feel confident that they truly care abou More

by Michael Boynton
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Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2025 -

Herb Chambers Ford of Westborough responded

Michael, thank you for sharing your glowing feedback about Rick and the team! We appreciate your business and look forward to seeing you again at Herb Chambers Ford of Westborough. Safe travels!

November 20, 2025

Thank you Herb Chambers Ford for your excellent service you provided on my Ford F150 More

by Mjpaulina63
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Anthony Brandon
Nov 20, 2025 -

Herb Chambers Ford of Westborough responded

This review is so great to see! Thank you! – Herb Chambers Ford of Westborough

November 20, 2025

Even though parts had to be ordered. Brandon kept me informed through out. Once parts were in, the car was repaired quickly. More

by burnscf
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Brandon
Nov 20, 2025 -

Herb Chambers Ford of Westborough responded

Thank you for the review! We are thrilled to hear that Brandon kept you informed and got your car repaired quickly. We wish you smooth travels and hope to see you again at Herb Chambers Ford of Westborough! Safe travels!

November 16, 2025

Brandon was excellent to work on my navigation unit issue. He explained clearly what needed to be done for the repair and followed up with me on multiple occasions. Thanks! More

by Gcoughlin104
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Brandon
Nov 17, 2025 -

Herb Chambers Ford of Westborough responded

Thank you for sharing your thoughts about Brandon and the team! We appreciate your business and hope to see you again at Herb Chambers Ford of Westborough.

November 13, 2025

Fast, reliable and service department was amazing. They were honest and fixed the issues on my Van. Luke communicated everything along the way and was very nice. More

by PF
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Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2025 -

Herb Chambers Ford of Westborough responded

Thank you for sharing your experience with us, PF! We are thrilled to hear that Luke made the process seamless with clear communication. We appreciate you choosing Herb Chambers Ford of Westborough and we hope to serve you again in the future!

November 12, 2025

I felt everyone at the dealership was extremely friendly and knowledgeable. I was very impressed with entire process. More

by kocomypug01
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Freddy Daher
Nov 14, 2025 -

Herb Chambers Ford of Westborough responded

Thank you for sharing your feedback! We're pleased to hear you had a positive experience with our team. Thank you for choosing Herb Chambers Ford of Westborough!

November 10, 2025

My advisor Luke was fantastic. His follow up and professionalism was excellent. He makes service an easy and smooth event. Thanks Luke! More

by joseph.w.rofrano
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Luke Malloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2025 -

joseph.w.rofrano responded

The service team at Westboro Ford is fantastic . I worked with Luke and he did a great job… professional and followed up on the entire work order .

Nov 11, 2025 -

Herb Chambers Ford of Westborough responded

Thank you for sharing your experience, Joseph! We’re thrilled to hear Luke provided excellent service and made the process smooth and easy. We’ll be sure to share your kind words with him! - Herb Chambers Ford of Westborough

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