
Herb Chambers Ford of Westborough
Westborough, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Fair and honest - great customer service, easy place to buy from. My experience with HC Westborough (Ford) was the first- they're fair, they're responsive, and they had the car I was looking for. Furth buy from. My experience with HC Westborough (Ford) was the first- they're fair, they're responsive, and they had the car I was looking for. Further, they didn't give me any complications in the sales process - they made it simple for me to get the vehicle I wanted, at the price I wanted. My saleperson, Mike Wing, has been 110% communicative- any questions I've had post sale (and I had a few!) he's answered as soon as possible. He got me the car registration ASAP, set me up with LoJack, and my new remote start. Frankly, the guy's gone above and beyond. More
Very happy with the purchase of my new 2010 Ford Ranger from Mike Wing. Not only was he friendly but very knowledgeable. He is not your typical salesman. He definitely will get you the best deal with no from Mike Wing. Not only was he friendly but very knowledgeable. He is not your typical salesman. He definitely will get you the best deal with no hastle. If you are in the market for a new vehicle, I highly recommend Mike Wing as your sales representative. More
Working with Mike Wing was a great experience. Very down to earth and not pushy. Bando (can't remember his last name) also provided great assistance in Mike's absence and is also very down to earth and not to earth and not pushy. Bando (can't remember his last name) also provided great assistance in Mike's absence and is also very down to earth and not pushy. Anyone visiting this dealership should request to see either one of them. This was my third visit to Herb Chambers in Westborough to purchase a car and after three times I finally purchased a used car. My two initial visits were very dissappointing - too costly and not willing to budge although they were persistant in following up. I would go to another dealership who would meet my goal so I don't quite get why HC in Westborough couldn't. However, this time we came to a compromise and all worked out well. More
I took my used 2006 Ford Explorer XLT in for an oil change. The guys were very pleasant and answered all of my questions regarding other issues I was having with the vehicle. I took my SUV to your deal change. The guys were very pleasant and answered all of my questions regarding other issues I was having with the vehicle. I took my SUV to your dealership because I wanted Ford service. Excellent. More
I got am amazing deal on a 2010 Ford Focus SES. They gave me $3000 more for my trade out of all the dealerships I went to. My salesman Mike Wing made every effort to get me the best deal possible. On the day me $3000 more for my trade out of all the dealerships I went to. My salesman Mike Wing made every effort to get me the best deal possible. On the day I signed the paperwork a manager 'Jed' actually gave me an additional $200 for my trade. What manager at a car dealership actually goes out of their way to give you money?! I couldn't believe it at the other places I went to the managers were always trying to low-ball me as much as they could. More
I have been buying vehicles for all of my adult life and this was by far the most incredible experience I have ever had. My salesperson, Paul Scannell is the most professional sales person I have ever met. this was by far the most incredible experience I have ever had. My salesperson, Paul Scannell is the most professional sales person I have ever met. He helped me purchase my new Ford Edge without making me feel pressured at all. I was sent to him by a dear friend, and boy am I glad I did. The General Manager, Paul Ziffer personally helped me get the deal I needed as well. These guys went out of their way to make sure I got a great deal and made it easy. I actually enjoyed the experience overall and thats a first for me!! Herb Chambers Ford came highly reccomended to me, and I highly reccomend them to edveryone thinking about buying a Ford. They have earned my business for life!! More
The staff was very friendly. The waiting area is pleasant, clean and bright with a great flat screen tv. The service was done quickly and they even washed and vacuumed my car. I couldn't have been h pleasant, clean and bright with a great flat screen tv. The service was done quickly and they even washed and vacuumed my car. I couldn't have been happier. I will definitely continue to visit this dealership. More
I Went in for an oil change, and the office personnel were friendly, quick, and helpful. The dealership vacuumed and washed the exterior of my car which was a nice service. The service took about an ho were friendly, quick, and helpful. The dealership vacuumed and washed the exterior of my car which was a nice service. The service took about an hour with the car wash, but I was happy to wait for the additional service especially in the winter. More
Very low pressure...everyone followed through on what they said they would do. The dealership presented a very warm and friendly experience but totally professional...I would highly recommend them to an they said they would do. The dealership presented a very warm and friendly experience but totally professional...I would highly recommend them to anyone looking for a car...the detail they went through as acceptional More
There was no pressure, very laid back but logical sales approach...the salesman to the GM's did a great job. I was at the dealership for about 4 hours start to finish and walked out with a new vehicle, In approach...the salesman to the GM's did a great job. I was at the dealership for about 4 hours start to finish and walked out with a new vehicle, Infinite M-35, very user friendly and the care they took to make sure I was comfortable was impressive More