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Herb Chambers Ford of Westborough

Westborough, MA

Overview
Employees
Reviews
Vehicles
4.8
1,048 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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310 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,048 reviews

July 05, 2023

Best service department ever! Excellent workmanship, professionalism, courtesy and always have my best interests at heart! MP More

by reevue4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Capece
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Jul 05, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for the kind words! We're glad to hear that our service department provided you with excellent workmanship and professionalism. Your satisfaction is our top priority at Herb Chambers Ford of Westborough. Have a great day!

July 05, 2023

Excellent place. George Muruiki and Jay Gonzalez were great in helping me get my truck. Both were very professional and very nice. I highly reccomend this dealership More

by mjjoyal77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Muriuki
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Jul 05, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for the awesome review! We're glad to hear that George and Jay provided you with excellent service at Herb Chambers Ford of Westborough. We appreciate your recommendation and hope you enjoy your new truck! Take care!

July 01, 2023

Prompt service, Thought I needed a new battery, however, not the case. Very happy with the service. More

by patfandave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for the kind review! It means a lot to hear that you're satisfied with the service provided by our team and we hope to see you again next time here at Herb Chambers Ford of Westborough!

July 01, 2023

Exceptional dealership. Great associates who are knowledgeable and helpful. Also excellent work and communication on status. More

by clander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke was great!
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Jul 03, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for the fantastic feedback about our Herb Chambers Ford of Westborough team! We appreciate your business and look forward to serving you again in the future. Take care!

Jul 03, 2023 -

clander responded

Lucky to work with you!

June 28, 2023

Herb Chambers Ford of Westborough service department does a great job and works well fleet vehicle customers. More

by TC
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Luke Malloy
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Jun 29, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for the positive review! We're glad to hear that our service department at Herb Chambers Ford of Westborough has been doing a great job. We appreciate your support and look forward to serving you and all our fleet vehicle customers in the future. Have a wonderful ride!

June 23, 2023

Service staff was friendly and easy to deal with also the scheduled service was performed in a timely manner More

by Rjtodisco
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Anthony Capece
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Jun 23, 2023 -

Herb Chambers Ford of Westborough responded

We're glad to hear it! Thank you for taking a moment to give us a great review. Have a great day! - The Herb Chambers Ford of Westborough Team

June 22, 2023

We had our 2022 in for routine service this month. Everyone at the dealership made us feel welcome and comfortable. Checking in with Luke at the service desk was a pleasure. He immediately brought More

by lewisfclark
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Luke, Mike
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Jun 23, 2023 -

Herb Chambers Ford of Westborough responded

Thank you for the great review! We're glad to hear that Luke and Mike provided excellent service during your recent visit. We appreciate your recommendation and look forward to assisting you with any future auto service needs. Drive safely! - The Herb Chambers Ford of Westborough Team

June 22, 2023

Outstanding! !!! Their friendly staff is reliable and highly communicative. The work they do is well done. Most of all, we feel like a vlaued customer every tim More

by Flyingpig
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony in service does an incredible job keeping us informed and doing reliable work every single time.
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Jun 23, 2023 -

Herb Chambers Ford of Westborough responded

We're so glad to hear that you had an outstanding experience with our friendly staff at Herb Chambers Ford of Westborough! Thank you for taking the time to leave us a great review. We appreciate your business and look forward to serving you again in the future!

June 15, 2023

Dealer took my truck in within 5 days, I liked that they vacuumed, and washed my truck,, also repaired my problem More

by Danny51258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
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Jun 15, 2023 -

Herb Chambers Ford of Westborough responded

It's great to hear about your positive experience, Danny! We're glad that we could assist you with your truck at Herb Chambers Ford of Westborough. Our team is committed to providing excellent service, and we're happy that you appreciated the vacuuming, washing, and repairs. Thank you for choosing us!

June 12, 2023

I can always count on great , honest service at Herb Chambers Ford. Best service department at a dealership I’ve ever used. More

by Jay55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Drouin
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Jun 14, 2023 -

Herb Chambers Ford of Westborough responded

We're thrilled to hear that you always receive great and honest service at Herb Chambers Ford of Westborough, Jay! It's wonderful to know that our service department is the best you've ever used. Thank you for choosing us for your automotive needs.

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