Herb Chambers Ford of Westborough

I have to say I worked in the auto arena (body work) for a few years. I am familiar with all the tactics. I am now in a different (sales) industry. Steve was unlike all the rest. Typically it is the "le a few years. I am familiar with all the tactics. I am now in a different (sales) industry. Steve was unlike all the rest. Typically it is the "let me talk to my manager 3 times, or you will not do better anywhere else” He took time to understand my needs, worked on finding that car from another dealership, realized this was not my first time buying a car, and gave me a great price. What is interesting is I walked out of the dealership without buying, he said “I know you need to get the best price, that is the best I can do, I hope to see you again, it was nice meeting you." Does this sound typical??? NOOOO Usually it is "speak to my manager..., we are having a contest and I am one sale away from winning"....if you walk out the price is void." For whatever reason this guy is very different from anyone else I talked to, it was the best price and there was no pressure from him at all. Do your research, and go see this guy, you will be happy. More

The sales man,Bill Treannie,was most helpful in answering my questions and he was very friendly. Lisa Dennis was courteous and patient while dealing with me and making an appointment. I have already recommen my questions and he was very friendly. Lisa Dennis was courteous and patient while dealing with me and making an appointment. I have already recommended Herb Chambers to my friends, and will continue to do business with them. More

We had a great new car buying experience with all of the staff at Herb Chambers but especially Bob Nicholas. He was able to get us into the exact car that we wanted within a couple days even though it had t staff at Herb Chambers but especially Bob Nicholas. He was able to get us into the exact car that we wanted within a couple days even though it had to be shipped from another dealership. He was also very knowledgeable about all of the car details. More

I first talked to Lisa Dennis who made an appointment for me to come in. She was friendly and answered all my questions. I came in and met with Steve. He was a great salesman! He helped us get through th me to come in. She was friendly and answered all my questions. I came in and met with Steve. He was a great salesman! He helped us get through the process quickly and painlessly. I would recommend Herb Chambers in westborough to everyone! More

i was very pleased with my salesperson michael mangrum and the efficency with which i was able to purchase this used ford edge. i was looking for a particular model, in a certain price range. mike seemed and the efficency with which i was able to purchase this used ford edge. i was looking for a particular model, in a certain price range. mike seemed to have a very good feel for what i was looking for and showed me cars that would meet my needs. i was able to pick up the car the next day and so far have been very pleased with the vehicle. i would definately recommend this dealership. More

Mike Wing was very helpful and I would highly recommend him. The dealership had a good selection of trucks. I found a few that interested me. With Mike Wing's help, I was able to narrow down the selections him. The dealership had a good selection of trucks. I found a few that interested me. With Mike Wing's help, I was able to narrow down the selections to find a truck that fit my needs. Norm from finance was also extremely helpful. I would recommend this dealership to others. More

I came in looking for a new Mustang and for the first time ever I had a salesman who actually listened to me and led me in the right direction.There were so many models to choose from and he made the ex time ever I had a salesman who actually listened to me and led me in the right direction.There were so many models to choose from and he made the experience painless. It was a pleasure to work with Steve and I would be happy to recommend him and the Herb Chambers team to any of my friends and co-workers More

Guys were very patient and very considerate on the price. I appreciate what they did for me and my family and they are still looking out for me. I would like to especially be thankful to Michael Mangrum who I appreciate what they did for me and my family and they are still looking out for me. I would like to especially be thankful to Michael Mangrum who kept constant contact with me and provided me information above and beyond his responsibilities. He helped tremendously even into the late closing hours of their day. On pickup day I was guided to finalized all the numbers explaining the details to us even after having made the contract sale and all my questions were answer on time and with no attitude or rushing by Mike. They set me up with a beautiful car and I plan on buying my next automobile from them. They took care of me,I'm very happy with the overall service. More

Mike did a great job of not only letting us test drive the truck but he walked us through every feature in the truck. The Ford F150 Lariat's have so many features that he really had to take some time wit the truck but he walked us through every feature in the truck. The Ford F150 Lariat's have so many features that he really had to take some time with us. The price was just a quoted over the phone and the trade was fair. Overall is was a good experience. More

The sales staff was very helpful and went out of their way to accomodate us(actually bringing the car to us to see, more than an hour away). Edgar (in Finance) was very friendly and accomodating througho way to accomodate us(actually bringing the car to us to see, more than an hour away). Edgar (in Finance) was very friendly and accomodating throughout the loan process. Howie, the GM, was involved through out the process and ensured we were completely satisfied. More