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Herb Chambers Ford of Westborough - Service Center

Westborough, MA

4.9
517 Reviews

517 Reviews of Herb Chambers Ford of Westborough - Service Center

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July 30, 2025

Diagnostic test done and fully explained by service tech. Gave me estimates, insights, and options. I found this to be extremely helpful in my making a decision that best suited my needs. Thank you HC FORd More

by Stevel
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Jul 31, 2025 -

Herb Chambers Ford of Westborough responded

Steve, thank you for sharing your feedback with us! It's great to hear our service team was helpful and informative. We appreciate your business and hope to see you again at Herb Chambers Ford of Westborough!

July 18, 2025

Had issue with sunroof weather strip and was fixed by service manager Anthony in a matter of minutes. More

by cklu3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony
Jul 18, 2025 -

Herb Chambers Ford of Westborough responded

We are delighted that Anthony took such great care of you! Thank you for choosing Herb Chambers Ford of Westborough and for sharing your support. Safe travels ahead!

July 18, 2025

It was great that they were able to come to my home to replace the steering bushings that were on recall. It was a short, convenient way to get this job done. More

by Karenallen2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick and Cameron
Jul 19, 2025 -

Herb Chambers Ford of Westborough responded

Karen, thank you for sharing your experience! We appreciate your business and hope to see you again at Herb Chambers Ford of Westborough. Safe travels ahead!

July 18, 2025

Luke was very welcoming and kind. He offered me a ride home even before I could ask for one.The car is driving well .so far all looks good. More

by gladysmungura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
Jul 19, 2025 -

Herb Chambers Ford of Westborough responded

Welcoming you into our dealership was our pleasure! Thank you for choosing Herb Chambers Ford of Westborough and for sharing your support for Luke. Safe travels!

July 09, 2025

Anthony in the service department was Amazing. , I had a pretty tough situation and he was there to give me updates daily. He was Very professional. When I picked my car up Anthony was not there bu More

by Shaniagrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Jul 10, 2025 -

Herb Chambers Ford of Westborough responded

Thank you for sharing this positive feedback about Anthony and Luke! We appreciate your business and hope to see you again at Herb Chambers Ford of Westborough.

July 03, 2025

Greeted by Luke. Very friendly and knowledgeable. Service was excellent. Like the technicians video. Very happy More

by pmpierozzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
Jul 04, 2025 -

Herb Chambers Ford of Westborough responded

We are happy to hear from you! Luke and the team really appreciate your business and we look forward to welcoming you back to Herb Chambers Ford of Westborough! Safe travels!

July 03, 2025

Reviews from the web DealerRater 4. 8/5 1,059 reviews Facebook 4.3/5 142 votes CARFAX 3.3/5 10 reviews Google review summary Reviews All truck82 recall56 pressure26 job21 More

by kimswife07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jul 07, 2025 -

Herb Chambers Ford of Westborough responded

We truly appreciate your business and kind feedback, Jacklyn! Thank you for choosing Herb Chambers Ford of Westborough and for sharing your support of the team.

July 01, 2025

Excellent service Brandon from service department very helpful and very knowledgeable with needs thank you I recommend More

by Eovalles75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Santos
Jul 02, 2025 -

Herb Chambers Ford of Westborough responded

Thank you for recommending Herb Chambers Ford of Westborough! We're delighted to hear that Brandon provided excellent service and was able to assist with your needs. We appreciate your feedback!

June 29, 2025

Anthony was friendly and knowledgeable. He went out of his way to make sure I was satisfied. I highly recommend the service department at Herb Chambers Ford of Westborough. More

by dfredhow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Jun 30, 2025 -

Herb Chambers Ford of Westborough responded

Hi Fred, we're delighted to hear that Anthony provided you with such excellent service at Herb Chambers Ford of Westborough. Thank you for recommending our service department!

June 28, 2025

Service was great! They came to my home for a recall, was so quick and easy!! More

by Jltmurray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Jun 30, 2025 -

Herb Chambers Ford of Westborough responded

A huge thank you for your amazing rating! We’ll be here whenever you need us again! - Herb Chambers Ford of Westborough

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