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Herb Chambers Ford of Westborough - Service Center

Westborough, MA

4.8
492 Reviews

492 Reviews of Herb Chambers Ford of Westborough - Service Center

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May 09, 2025

Every time I go there I never have a problem, everyone is kind and I will continue to service my car there More

by vinnyd74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony, and Luke are awesome
May 09, 2025

Took me right in to check out me car. Service tech was very good. Explain that my car was in good shape. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
May 08, 2025

The service representative was courteous and informative. The service took less time than was estimated. More

by Reloftus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Herb Chambers Ford of Westborough responded

We're delighted to hear that your experience at Herb Chambers Ford of Westborough was both efficient and pleasant. Thank you for sharing this feedback!

May 03, 2025

Great service always very clear on what needs to be done. Videos are a nice touch. More

by shinyguy44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Herb Chambers Ford of Westborough responded

Hi Shiny! Thank you for leaving us this five-star review and for your kind words about our service team at Herb Chambers Ford of Westborough! We'll see you next time!

May 03, 2025

Luke take really great care of us. He make sure our van is all always on the road and is amazing to work with. More

by Akhan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke
May 05, 2025 -

Herb Chambers Ford of Westborough responded

Akhan, we're delighted to hear that Luke has been taking such great care of you and your van at Herb Chambers Ford of Westborough. Thanks for sharing your experience with us!

April 29, 2025

Brought my Explorer in for service, and Anthony the service advisor was very friendly and listened to my issue, and suggested we see if the noise I was experiencing could be reproduced, which he was ea More

by dennis r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Apr 29, 2025 -

Herb Chambers Ford of Westborough responded

Hi Dennis, we're glad to hear that Anthony and the team at Herb Chambers Ford of Westborough were able to address your Explorer's issue promptly. Thanks for trusting us with your service needs! Safe travels!

April 26, 2025

I had a great experience. Brandon was very helpful going above and beyond. He’s an asset to your organization. More

by Tracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Apr 28, 2025 -

Herb Chambers Ford of Westborough responded

Hi Tracy! We're delighted to hear that Brandon provided such exceptional service at Herb Chambers Ford of Westborough. Thank you for the kind words!

April 26, 2025

Hi. I would like to thank everyone there at Herb Chambers Ford and the service department for a professional and very friendly treatment when I was there More

by Lmisa5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Apr 28, 2025 -

Herb Chambers Ford of Westborough responded

We're delighted to hear about your positive experience here at Herb Chambers Ford of Westborough! It's great that Anthony and the team provided friendly and professional assistance. We look forward to welcoming you back for your next visit!

April 19, 2025

Being my first experience with Herb chambers Ford, I must say they are top notch! Brandon in service was professional, friendly, and had a good sense of humor. Brandon kept in touch with me until the day I p More

by Rocky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Apr 21, 2025 -

Herb Chambers Ford of Westborough responded

Rocky, we're delighted to hear that Brandon and the team at Herb Chambers Ford of Westborough made your first experience a top-notch one! Thanks for sharing your positive feedback, and please don't hesitate to reach out if we can be of service again in the future!

April 15, 2025

Service department is great. Anthony was excellent to deal with. Very happy with all they did More

by Mdesimone
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Apr 16, 2025 -

Herb Chambers Ford of Westborough responded

Hi Desimone! Thank you for leaving us this five-star review and for your kind words about Anthony from our service team at Herb Chambers Ford of Westborough! We'll see you next time!

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