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Herb Chambers Ford of Westborough - Service Center

Westborough, MA

4.8
492 Reviews

492 Reviews of Herb Chambers Ford of Westborough - Service Center

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September 07, 2021

Service advisor was extremely thorough and listened to the issues we had with the vehicle. Outlined everything we would need for the vehicle and were not pushy about getting it done. Knowing how busy thei More

by Edward.leja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather
Sep 08, 2021 -

Herb Chambers Ford of Westborough responded

Thank you for this wonderful feedback! We appreciate you trusting Herb Chambers Ford of Westborough with your vehicle and are thrilled to hear that our team made the experience a great one for you. Thanks again for the kind words and please don't hesitate to reach out if there's anything else we can do for you!

September 07, 2021

Great place nothing but the best people from service to sales! Heather in service is the best.Always pleasant professional and thorough! Service is timely and complete excellent all around More

by carla&pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Emond
Sep 07, 2021 -

Herb Chambers Ford of Westborough responded

Hello, Carla and Pete! Thank you so much for your awesome review! We appreciate you!

September 02, 2021

quick reliable service. east appointment made app and online. Service department personnel were friendly and welcoming. will be getting my service done here from now on. More

by scott.helle5809
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
heather
Sep 02, 2021 -

Herb Chambers Ford of Westborough responded

We're so glad to hear this, Scott! Thank you for visiting us here at Herb Chambers Ford of Westborough. We look forward to seeing you again next time!

September 01, 2021

They managed to squeeze my car repair in, treated me well. Rick was very patient with my questions/concerns, even taking the car for a quick test drive. Thank You More

by Bogie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Herb Chambers Ford of Westborough responded

We're glad the Herb Chambers Ford of Westborough team could get your vehicle in on short notice! Thank you for leaving us your five-star review! We'll see you next time!

August 30, 2021

Excellent dealership. We bought our last three cars there. The service department is outstanding! My recent visit was a great experience thanks to fantastic customer service from service advisor Tony D More

by george_elmore58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Derenthal
Aug 31, 2021 -

Herb Chambers Ford of Westborough responded

Thank you for your loyal business! We're glad to hear that Tony took great care of you during your most recent visit with us and we'll be sure to share this fantastic feedback with him. Thanks again and we'll see you next time here at Herb Chambers Ford of Westborough!

August 26, 2021

Knowledgeable, helpful personnel. Great service. This dealership truly goes the extra mile Re: customer service. More

by clander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2021 -

Herb Chambers Ford of Westborough responded

Thank you so much for this wonderful feedback! We appreciate your kind comments about our team here at Herb Chambers Ford of Westborough and we look forward to seeing you again next time. Take care!

August 21, 2021

Everyone is always friendly and the service is great! Safe distancing in the waiting area and hand cleanser available. More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Herb Chambers Ford of Westborough responded

Thank you for your five-star rating, Sue! We're glad the Herb Chambers Ford of Westborough team provided such excellent care to you! We'll see you next time!

August 20, 2021

If you are looking for a good dealership who will treat you fair with your sales or service needs then you can relay on Herb Chambers Ford in Westborough Ma More

by djf92869
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2021 -

Herb Chambers Ford of Westborough responded

Thanks so much for the five-star rating! The Herb Chambers Ford of Westborough team is so happy you had a great experience working with our team!

August 20, 2021

RickWas great very helpful did a great job!l would Rick Was great very helpful did a great job!l would recommend the dealership to anyone. Have been with them for 11 years of service no problems. More

by Jdufresne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Herb Chambers Ford of Westborough responded

Thank you for your loyal business! We're truly grateful for all of your support over the past 11 years and can't wait to share this wonderful feedback with Rick and the rest of the team here at Herb Chambers Ford of Westborough. Thanks again for the kind words and we'll see you at your next visit!

August 17, 2021

Efficient, personable, reliable service. Good communication if any issues. It's us the dealership where I bought my car and I am very satisfied with service. More

by camalo45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather ..five stars
Aug 17, 2021 -

Herb Chambers Ford of Westborough responded

Thank you for your kind review! We can't thank you enough for your comments! See you next time at Herb Chambers Ford of Westborough!

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