Herb Chambers Ford of Westborough - Service Center

Attentive and timely service I have Ford dealerships much closer than Herb Chambers in Westboro but I've consistently received top notch service at this location and this is now m I have Ford dealerships much closer than Herb Chambers in Westboro but I've consistently received top notch service at this location and this is now my dealer of choice even though I did not purchase my vehicle at this dealership. More

Satisfied with the service of the vehicle and the Satisfied with the service of the vehicle and the response received.the Concern for low mileage was checked. She was courteous to check for recalls a Satisfied with the service of the vehicle and the response received.the Concern for low mileage was checked. She was courteous to check for recalls as well. More

Dealership Service Experience My most recent experience at the dealership was with Frank of the service department. He is very courteous and friendly. He was able to get my car s My most recent experience at the dealership was with Frank of the service department. He is very courteous and friendly. He was able to get my car serviced in a very timely manner. I also needed to speak with the General Manger (Miguel Silva) regarding a pending issue which was started by an employee who is not longer at the dealership. Miguel wasted no time in resolving the issue we spoke about. He got right back to me by phone to give me an update. Issue was resolved! More

excellent sevice experience Wendy was excellent to work with . she is very knowledgable on all questions I had, she is very professional and easy to work with. she constantly kep Wendy was excellent to work with . she is very knowledgable on all questions I had, she is very professional and easy to work with. she constantly kept me updated on my service progress and results. I enjoyed working with her on my service appointment for my Ford Fusion hybrid. As always Paul Scannel is the best to work with . my service appointment was excellent all around More

It was was professional & on timely done The service was great and it was done professionally & in time the it was told it would had bee!! I was happy with work done,,😊 The service was great and it was done professionally & in time the it was told it would had bee!! I was happy with work done,,😊 More

GREAT SERVICE ! I called on a Saturday am for an oil change & got an appointment that afternoon. They assessed everything & came to speak w/me to let me know what th I called on a Saturday am for an oil change & got an appointment that afternoon. They assessed everything & came to speak w/me to let me know what the car needed. Just shy of 1 hour, my car was completed. More

Listen to questions and did work quickly and hassle free. Great people. Checked everything. Appointment was made when I wanted. Staff greeted me with courtesy Great people. Checked everything. Appointment was made when I wanted. Staff greeted me with courtesy More

Great Service Experience! Have been working with the service center at Herb Chambers Ford of Westborough for the past 2 years. They have been professional and thorough with all Have been working with the service center at Herb Chambers Ford of Westborough for the past 2 years. They have been professional and thorough with all the work they do. I am very pleased with the ability to schedule appointments, quality of repairs, and the overall value I receive. Am looking forward to working with them in the future! Mike and Gab have been super! More

Another very good experience Although my vehicle was only in for the works, the job was performed satisfactorily. The 2 service advisers were very helpful although they have only Although my vehicle was only in for the works, the job was performed satisfactorily. The 2 service advisers were very helpful although they have only been at Herb Chambers for a few months. My only on-going concern is that every time I go to the Service Department there are new people. Why is the turnover so high? It would be nice to deal with the same advisers time and time again as I did at Glick Nissan. More

Wendy was very nice and helpful the service I requested was performed perfectly with no upselling Wendy was very helpful and pleasant i wouls recommend your service cventer t the service I requested was performed perfectly with no upselling Wendy was very helpful and pleasant i wouls recommend your service cventer to others. Very good visit More