Back

Herb Chambers Honda

Boston, MA

4.8
2,634 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

720 Morrissey Blvd

Boston, MA

02122

Directions

By Type

Showing 2,634 reviews

August 12, 2022

Car was done in the estimated time. Service was great! Sean Desilva was very knowledgeable and helpful More

by wardtvja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva ***** (5 stars)
Aug 12, 2022 -

Herb Chambers Honda responded

Thank you for sharing your review! We look forward to seeing you next time! -Herb Chambers Honda In Boston

August 12, 2022

Victor was great very helpful and accomodated us to ensure we had the car back for the weekend. Great experience both times I have serviced my cars here. More

by barronslogistics
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Tolbert
Aug 15, 2022 -

Herb Chambers Honda responded

Thank you for the kind review! We're so glad Victor was able to help you out in a timely manner and we look forward to seeing you again next time here at Herb Chambers Honda In Boston!

August 12, 2022

Mary Lopez was my sales person. She was very informative about a car I was interested in. Zero sales pressure. Staff, as walked through was friendly. More

by Jim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Herb Chambers Honda responded

Thank you for taking the time to share this wonderful feedback, Jim! We're happy to hear you enjoyed working with Mary & the team here at Herb Chambers Honda In Boston and hope to see you again next time!

August 11, 2022

This place was really great, I was greeted by Brian McCaffrey as soon as I entered. He took us right away even though we hadn’t booked an appointment. He made the whole process really relaxing and fun. More

by Davidfillmore91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCaffrey, Michael Bermudez, Daniel Gilday
Aug 11, 2022 -

Herb Chambers Honda responded

Thanks for the five stars, David! We're glad to hear that your visit here at Herb Chambers Honda In Boston was such a positive one. We hope to see you back for all of your future automotive needs!

August 11, 2022

Poor communication from the service desk. After diagnostics, there was no information on ordering the part or how safe the car was to drive given the warning lights that were lit. Had to talk More

by Dm617
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unk
Aug 16, 2022 -

Herb Chambers Honda responded

We're sorry to hear about the way your experience went. We want to try to resolve these concerns and improve the situation. Please reach out to me when you have the chance, so we can discuss next steps. Thank you, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

August 10, 2022

What a pleasant visit I had this morning with Sean DeSilva when I dropped off my car for service. There wasn't too much wrong with my car other than an oil change, tires rotated and a general check up More

by niknan21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Aug 11, 2022 -

Herb Chambers Honda responded

Thank you for taking the time to leave us such a kind review for Sean and the team! It makes us happy knowing that we've managed to keep the cost low while providing five-star care to you! We look forward to assisting you again next time! - Herb Chambers Honda In Boston

Aug 11, 2022 -

niknan21 responded

I will always take my Honda to Herb Chambers, Dorchester, MA.

August 10, 2022

This is the second car from this dealer. My experience has been amazing. Yesterday I went in to trade my crv in. I met Mary Lopez. She was excellent. Very friendly and efficient. Back in tod More

by Donovanjosephjohn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean DeSilva
Aug 11, 2022 -

Herb Chambers Honda responded

Thank you for the great five-star rating for our team! Mary, Nicolas, and Sean are pleased that you loved the experience and look forward to seeing you again in the future! - Herb Chambers Honda In Boston

August 09, 2022

they have awesome customer and very great service, i recommend them for sure, thank you. you guys are great More

by maricamacho617
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denisse Medina, Giselle Gomez del Valle
Aug 09, 2022 -

maricamacho617 responded

thank you for your amazing service

Aug 09, 2022 -

Herb Chambers Honda responded

Marcia, thanks for the five stars! We're glad to hear that your visit with us was so positive. We hope to see you back for all of your future auto needs! -Herb Chambers Honda In Boston

August 08, 2022

Victor was amazing! Thanks for such a great experience. Definitely under promised and over delivered. I look forward to coming back for my next service. More

by JR
Recommend Dealer
Yes
Employees Worked With
Victor Lopez
Aug 09, 2022 -

Herb Chambers Honda responded

Thank you for the fantastic feedback! We're happy to hear Victor provided you with excellent service and we look forward to seeing you again next time here at Herb Chambers Honda In Boston!

August 07, 2022

Excellent service. He saved me car. He helped me a lot to go through the inspection process More

by Nganan3
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Desilva
Aug 08, 2022 -

Herb Chambers Honda responded

We're so pleased to hear it! Thank you for rating Herb Chambers Honda In Boston five stars!

...
121
...