Back

Herb Chambers Honda

Boston, MA

4.8
2,836 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

720 Morrissey Blvd

Boston, MA

02122

Directions

By Type

Showing 2,836 reviews

November 04, 2022

Sean DeSilva is the service advisor I worked with for my 2006 Honda CR-V. Sean is probably the best service advisor I've worked with: thorough, knowledgeable and trustworthy. He took the time to go through More

by Duke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva (Service Advisor)
Nov 07, 2022 -

Herb Chambers Honda responded

Thank you for the review! We appreciate you trusting the Herb Chambers Honda In Boston team with your CR-V and are happy to hear that Sean provided you with such wonderful service during your visit. Take care and we'll see you next time!

November 04, 2022

I went in for an oil change. The person at the front desk was very polite and helpful. Restrooms and waiting area were very clean. My salesperson, Mary Lopez, saw me in the waiti More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

Herb Chambers Honda responded

Thank you for the review, Jim! Mary & the team enjoyed seeing you here at Herb Chambers Honda In Boston and look forward to your next visit. Take care!

November 02, 2022

I dealt with Sean DeSilva two years ago at this dealership for my 2008 Honda Element, which needed substantial work. He did a great job then and a great job again this past weekend when I brought More

by rexbasileus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva (Service Advisor)
Nov 03, 2022 -

Herb Chambers Honda responded

Thank you for the kind review! We're so glad Sean's taken such great care of your Element and we'll be sure to let him know how much you appreciate his dedicated service. Take care and please don't hesitate to reach out if our Herb Chambers Honda In Boston team can be of service again in the future!

November 02, 2022

It finished sooner than expected and the staff are all very courteous and professional, the free car wash coupon is a bonus. While it might not be relevant this time, it will be nice if the dealership pro More

by jobseeker95479
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Nov 03, 2022 -

Herb Chambers Honda responded

Thank you for your honest feedback. We are happy that the service was completed ahead of schedule. We will address your comments with the rest of our team.

November 01, 2022

Sean was so nice and helpful. He explained every thing very clearly and made sure I had everything I needed. I really appreciate it. More

by TaylorRoundtree0
Recommend Dealer
Yes
Employees Worked With
Sean
Nov 02, 2022 -

Herb Chambers Honda responded

Thank you for your review! We're so happy that Sean and the rest of our team earned your 5-stars! -Herb Chambers Honda In Boston

October 30, 2022

Shawn DeSilva, our service representative, was very knowledgeable, responsive and polite. We were very pleased with him. More

by golc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva (Service Dept.)
Nov 01, 2022 -

Herb Chambers Honda responded

Thank you for the wonderful feedback! We're happy to hear Shawn provided you with excellent service during your visit and we hope to see you again next time here at Herb Chambers Honda In Boston!

October 29, 2022

Very nice lady explained everything to me show me 3 different cars very pleased with my purchase never was forced or pushed into anything More

by ccndunn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sofia Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Herb Chambers Honda responded

Thank you for sharing your review! -Herb Chambers Honda In Boston

October 28, 2022

I dealt with Sean DeSilva. I came in for a standard service and Sean quickly reviewed my past service history and recommended the right work I needed. I was in and out quickly More

by marshall1126
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Oct 28, 2022 -

Herb Chambers Honda responded

Thank you for visiting Herb Chambers Honda In Boston! We're happy to hear Sean provided you with an excellent experience and we hope to see you again next time. Take care!

October 26, 2022

My service with rep Sean DeSilva was prompt, courteous, respectful of my time and responsive. Excellent customer service. More

by Thankful customer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Oct 27, 2022 -

Herb Chambers Honda responded

Thank you for sharing your experience working with Sean at Herb Chambers Honda In Boston! We look forward to seeing you next time!

October 24, 2022

Service advisor Sean Desilva got my car in for new tires the same day I called him. He is always very professional and fully explains not only what was done to the vehicle but what is coming up in the futu More

by Kevgarity
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Oct 24, 2022 -

Herb Chambers Honda responded

This is what we love to hear! We're pleased that Sean went above and beyond during your recent visit! -Herb Chambers Honda In Boston

...
134
...