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Herb Chambers Honda

Boston, MA

4.8
2,658 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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720 Morrissey Blvd

Boston, MA

02122

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Showing 2,658 reviews

June 09, 2021

Robert was nothing short of outstanding. He went beyond the scope of his job description, helping to get my car and return it during this COVID time. He was thorough, friendly, personable, and extraordina More

by Linda Goldenberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Herb Chambers Honda responded

Linda, We're glad to hear Robert stood out and made this a five-star experience! Thank you for the review and for working with us during these unpredictable times! We will share this with Robert, Susan, and our team! - Herb Chambers Honda In Boston

June 08, 2021

Very good Very patient good job and will refer 3my family. She's very professional in going through all the features with me. Excellent experience More

by th.huang45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danya Ou
Jun 08, 2021 -

Herb Chambers Honda responded

Thanks for the five-star rating and kind words! - Herb Chambers Honda In Boston

June 08, 2021

The service was excellent. Dave was very helpful, kind and patient. Also, he helped out a lot by getting me cheaper car insurance which made my day! More

by Whitney
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave
Jun 08, 2021 -

Herb Chambers Honda responded

We are so happy Dave and our Herb Chambers Honda In Boston team earned your five stars. Thanks, Whitney!

June 07, 2021

I had to wait more than 2 hours for just inspection of new car instead of 45 minutes that they told me waiting time. That was wast of time. Please don’t tell customers shorter estimate time. More

by cs01160116
Recommend Dealer
No
Employees Worked With
I don’t know his name at service department.
June 07, 2021

Always a Great experience. I have been with this company and sales person Keith Banks Obana since 2003 and will continue to do so. Considerate knowledgeable and treats me well! More

by pbmax2021
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Banks Obana, Fabian Garcia
Jun 07, 2021 -

Herb Chambers Honda responded

Thank you for your loyal business with Keith and Herb Chambers Honda In Boston! We are lucky to have customers like you and look forward to your next visit!

Jun 14, 2021 -

pbmax2021 responded

Thank you for excellent service. Respect of time is so important in getting the customer taken care of quickly and they always do this well. Customer service is great and attention to what you need as a returning customer is key for me to stay.

June 06, 2021

Prompt response and service. Made the process very easy and hassle free. Provided all information needed to make my decision. Great friendly, helpful and informative service More

by Lucia.Acobo
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lascelle McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Herb Chambers Honda responded

Lucia, Thank you so much for the wonderful review and five-star rating! We look forward to seeing you next time! - Herb Chambers Honda In Boston

June 05, 2021

Jay was aggressive and threatening in response to asking for a lower price, a normal part of buying a car. A simple no would suffice. More

by er12
Recommend Dealer
No
Employees Worked With
Jay Miranda
June 05, 2021

so much friendly and so much nice ,and excellent price, I was shocked by how quickly she worked! I have no opinion on the service. More

by fzghd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danya Ou
Jun 05, 2021 -

fzghd responded

so much friendly and so much nice ,and excellent price, I was shocked by how quickly she worked! I have no opinion on the service.

Jun 07, 2021 -

Herb Chambers Honda responded

This is a fantastic review! Thanks from the entire team at Herb Chambers Honda In Boston!

June 05, 2021

Robert Hall from herb chambers help me with my vehicle and previously always helps me with any problems my vehicle may occur and he keeps me informed with my wait time. I’m very happy with my servicing to More

by patbrummitt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Herb Chambers Honda responded

Thanks for the five-star rating and kind words! We're so happy our team makes your service visits so easy! We look forward to seeing you at your next appointment! - Herb Chambers Honda In Boston

June 04, 2021

Satisfied after time I go!!!! Everything great bout this place! Wouldn’t trust no other dealership. It’s worth the trip. Happy I came in! More

by Cori281
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giselle / Dewayne, Jose Rodriguez
Jun 04, 2021 -

Herb Chambers Honda responded

We're so glad we came through and provided a five-star experience to you! We'll share this with our team and look forward to seeing you next time! Thank you! - Herb Chambers Honda In Boston

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