Herb Chambers Honda

My salesman Michael Bermudes was very professional, friendly and knowledgeable. Michael is certainly a great asset to the dealership. Everyone from Michael to General Manager Tom Pasqarella were a p friendly and knowledgeable. Michael is certainly a great asset to the dealership. Everyone from Michael to General Manager Tom Pasqarella were a pleasure to work with in purchasing this vechicle. More

Michael was awesome. He was very patient and very knowledgeable I would definitely refer a friend or family member. will go back for future purchase. knowledgeable I would definitely refer a friend or family member. will go back for future purchase. More

Excellent customer service by Robert Hall. Herb Chambers Honda is my go-to location for car service. Highly recommend for all vehicle maintenance from expert team. Honda is my go-to location for car service. Highly recommend for all vehicle maintenance from expert team. More

I visited Herb Chambers for service on my vehicle. After my car was serviced it needed more work than I thought. I decided to weight out my options between trading my car in and financing another one or try my car was serviced it needed more work than I thought. I decided to weight out my options between trading my car in and financing another one or trying out a lease. I sat with Denisse who as able to get me an excellent rate on a 2021 Honda HR-V. The turn over time was fast and I couldn’t have asked for me! More

I recently leased for the first time and had the best customer service from salesman Mike Bermudez. He was friendly, patient, knowledgeable and made sure I knew how to use all the options in my new car b customer service from salesman Mike Bermudez. He was friendly, patient, knowledgeable and made sure I knew how to use all the options in my new car before leaving. Thanks Mike! More

Customer Service ExtraordinaireI had my Honda CR-V Customer Service Extraordinaire I had my Honda CR-V serviced at the Dorchester location on Feb.25,2021. I brought it in for the 30,000 mile recommen Customer Service Extraordinaire I had my Honda CR-V serviced at the Dorchester location on Feb.25,2021. I brought it in for the 30,000 mile recommended service. All went well and I had a great service experience, Now fast forward to a few weeks later March 31st. I heard a strange noise coming from the undercarriage. I called Service to make an appointment to bring the car in to be looked at. The Service Secretary was very helpful and said bring it in now. So I did. Upon arrival, I was met by a service rep who directed me to a service spot to get my info. He had noticed a Marine Corp sticker on my rear window and greeted me with "Thank you for your service". I thought to myself, what a nice way to make a customer feel welcomed. He then directed. me to wait at his desk while he took my car. When he returned he said, "Hi my name is Sean, how can I help you today"? I told him problem and he said he would have the car checked and call mw with. his findings. Sean called me a while later to tell me the car was all set. I returned to the dealership and upon arrival, Sean met me at the door. This is where Sean's customer service skills kicked in and I actually thought it was the filming of a customer service quality control video. Sean went over his findings with a fine tooth command reassured me the noise was normal wear and tear on the tires. H said the tires were safe and did not need to be replaced. I thanked him and asked what my service cost charge was. He said "no charge". This was a true customer service experience!!! In closing I would Like to say-- Thank You Sean "Mr Customer Service Extraordinaire" More

Friendly and patient service from all members of the service department. From the moment I made the appointment to getting the keys after the services was done everyone was very patient with all of my q service department. From the moment I made the appointment to getting the keys after the services was done everyone was very patient with all of my questions you’re more than willing to help! More

I finally was able to get my state vehicle inspection! They helped me to get it effortlessly. They always help with the service that my Honda always needs. Herb Chambers always helps me with the service I They helped me to get it effortlessly. They always help with the service that my Honda always needs. Herb Chambers always helps me with the service I need for my Honda and never sells me extras that isn’t necessary for my vehicle. More

Sales rep Valer at Boston location made the purchase of my new Honda a pleasant experience. He was professional, informative and efficient. Highly recommend Val! my new Honda a pleasant experience. He was professional, informative and efficient. Highly recommend Val! More

George, Tom, Dewayne and the entire staff I had social standing contact with was Amazing, Patient, informative, Respectful and Genuine in their interaction . Wonderful Experience. Thank You All for maki standing contact with was Amazing, Patient, informative, Respectful and Genuine in their interaction . Wonderful Experience. Thank You All for making an challenging situation a great experience More