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Herb Chambers Honda

Boston, MA

Overview
Employees
Reviews
Vehicles
4.8
2,833 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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720 Morrissey Blvd

Boston, MA

02122

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Showing 2,833 reviews

June 07, 2021

I had to wait more than 2 hours for just inspection of new car instead of 45 minutes that they told me waiting time. That was wast of time. Please don’t tell customers shorter estimate time. More

by cs01160116
Recommend Dealer
No
Employees Worked With
I don’t know his name at service department.
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June 06, 2021

Prompt response and service. Made the process very easy and hassle free. Provided all information needed to make my decision. Great friendly, helpful and informative service More

by Lucia.Acobo
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lascelle McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2021 -

Herb Chambers Honda responded

Lucia, Thank you so much for the wonderful review and five-star rating! We look forward to seeing you next time! - Herb Chambers Honda In Boston

June 05, 2021

Robert Hall from herb chambers help me with my vehicle and previously always helps me with any problems my vehicle may occur and he keeps me informed with my wait time. I’m very happy with my servicing to More

by patbrummitt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2021 -

Herb Chambers Honda responded

Thanks for the five-star rating and kind words! We're so happy our team makes your service visits so easy! We look forward to seeing you at your next appointment! - Herb Chambers Honda In Boston

June 05, 2021

so much friendly and so much nice ，and excellent price， I was shocked by how quickly she worked! I have no opinion on the service. More

by fzghd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danya Ou
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Jun 05, 2021 -

fzghd responded

so much friendly and so much nice ，and excellent price， I was shocked by how quickly she worked! I have no opinion on the service.

Jun 07, 2021 -

Herb Chambers Honda responded

This is a fantastic review! Thanks from the entire team at Herb Chambers Honda In Boston!

June 05, 2021

Jay was aggressive and threatening in response to asking for a lower price, a normal part of buying a car. A simple no would suffice. More

by er12
Recommend Dealer
No
Employees Worked With
Jay Miranda
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June 04, 2021

Satisfied after time I go!!!! Everything great bout this place! Wouldn’t trust no other dealership. It’s worth the trip. Happy I came in! More

by Cori281
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giselle / Dewayne, Jose Rodriguez
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Jun 04, 2021 -

Herb Chambers Honda responded

We're so glad we came through and provided a five-star experience to you! We'll share this with our team and look forward to seeing you next time! Thank you! - Herb Chambers Honda In Boston

June 04, 2021

Great service! I came to get an inspection sticker. I have worked with DJ previously so knew to come directly to him for service again. More

by Tiffany.A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dahl DJ Jackson
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Jun 04, 2021 -

Herb Chambers Honda responded

Thanks for trusting DJ and the Herb Chambers Honda In Boston team with your service needs! We'll see you next time!

June 02, 2021

Went in for service for a minor issue and despite being extremely busy, they were able to fit me in. Also explained what the issue was and what they would do to fix it. Much appreciated. More

by Applevk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dahl Jackson
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Jun 03, 2021 -

Herb Chambers Honda responded

It was our pleasure to assist you. Thank you from all of us here at Herb Chambers Honda In Boston!

June 02, 2021

I’m so happy with my card the people in this place is very friendly I’m recommend Honda dealers when I receive my card I feeling so happy very clean beautiful thanks Chambers More

by griselda2k9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith , Jay Miranda
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Jun 03, 2021 -

Herb Chambers Honda responded

It means so much to hear our team gave you such excellent care! Thank you! - Herb Chambers Honda In Boston

June 02, 2021

Danya was phenomenal, always ready to help, answer my questions and really worked hard for me to this car. She is a star! Very Nice! More

by Edli02125
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danya Ou
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Jun 03, 2021 -

Herb Chambers Honda responded

Thank you for sharing your kind words about Danya. It's great to hear that she provided you with such an excellent experience! We hope to see you again at Herb Chambers Honda In Boston!

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