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Herb Chambers Honda

Boston, MA

4.8
2,648 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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720 Morrissey Blvd

Boston, MA

02122

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Showing 2,648 reviews

January 05, 2017

Great experience buying a car from Jose Yapul My wife and I just took delivery of our new 2016 Honda Ody EX-L. The buying experience was very good overall. Jose Yapul was excellent to work with More

by 16Ody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Yapul
Jan 06, 2017 -

Herb Chambers Honda responded

We are so happy to know Jose was able to answer your questions and provide you both with a positive experience. We appreciate your kind review, thank you! Thank you again, and Happy New Year! Nick Surdis, General Manager

January 05, 2017

Perfect service I never service my cars anywhere else The service department is superb my advisor is Tereza she is very smart and know so much about both our cars. More

by Melussarross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Door guys are very polite
Jan 05, 2017 -

Herb Chambers Honda responded

Thank you for taking the time to share your experience with us online and post this wonderful review. We are so happy our service team was able to provide you with a positive and enjoyable experience. If you have any questions or concerns, please do not hesitate to reach out to any of our team. We are always happy to lend a helping hand! Thank you again, Happy New Years! Nick Surdis, General Manager

January 05, 2017

10K checkup and update of computer (recall) Everything was done properly and in a timely manner.? I was treated courteously. Teresa was very knowledgeable. The waiting area could use a Keurig, t More

by Annie122
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa
Jan 05, 2017 -

Herb Chambers Honda responded

Thank you, Annie! We are so happy to know our service crew was able to accommodate your needs during your service visit. I will look into a Keurig. We wish you many miles of happy driving in your Honda! Happy New Year! Nick Surdis, General Manager

January 04, 2017

Honest and fast buying process After visiting several car dealers we ended up buying in Honda Herb Chambers. The web price was honored and the paperwork was done fast. No need of go More

by mf07
Recommend Dealer
Yes
Employees Worked With
Jose Yapul
Jan 04, 2017 -

Herb Chambers Honda responded

Thank you! I'm so glad Jose was able to assist you with your automotive needs. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Happy New Year! Nick Surdis, General Manager

January 04, 2017

Flat tire x2 I hit a pothole 1 week before Christmas and had two flat tires. Herb chambers of Boston really helped me out. I had my car towed there by AAA. Se More

by Asiddi1056
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2017 -

Herb Chambers Honda responded

Thank you for this feedback! Two flat tires at once can definitely put a damper on the day! So happy to know our team was able to assist and get you back on the road. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Happy New Year! Nick Surdis, General Manager

January 04, 2017

I dropped it off and picked it up . I got the car and drove it home. It was good. Then I had to write more words to submit this review even thought I really did not want tp More

by No
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2017 -

Herb Chambers Honda responded

Thanks for the feedback! Nick Surdis, General Manager

January 03, 2017

Great service! Great service and friendly people. Reasonable waiting time. They called me when the car was ready to be piccked up. Checking out was fast and they of More

by Alla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 03, 2017 -

Herb Chambers Honda responded

Thank you and Happy 2017! If there is anything further we can do to assist you, please feel free to reach out as we are always happy to help! Best, Nick Surdis, General Manager

January 03, 2017

Great Service, Great Staff Love the high-quality service here and the professional staff! This is the one and only place I will go to service my Honda Civic! More

by DP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2017 -

Herb Chambers Honda responded

Happy New Year! Thanks so much. I sincerely appreciate the time it took for you write this great review about our team. Best, Nick Surdis, General Manager

January 03, 2017

Great customer service On 12/16, I was the last customer and the store suppose to close at 6pm and all the employees suppose to attend a holiday party right after that. They More

by Tianjun Xu
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2017 -

Herb Chambers Honda responded

Happy New Year, Tianjun! Thanks so much. I sincerely appreciate the time it took for you write this great review about our team! Our number one goal is providing an exceptional customer experience and I'm happy to know that this was achieved with you during your visit. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Best, Nick Surdis, General Manager

January 03, 2017

Wonderful experience. This was a wonderful experience shopping with them we actually left the original dealership we started with to come here. Just when I thought my shopp More

by Kisses4kay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 03, 2017 -

Herb Chambers Honda responded

Thank you so much and Happy New Year! I sincerely appreciate the time it took for you write this great review about our team! Our number one goal is providing an exceptional customer experience and I'm happy to know that this was achieved with you during your visit. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Best, Nick Surdis, General Manager

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