Herb Chambers Honda

Everyone is knowledgeable and very friendly, my service was completed in a reasonable amount of time was completed in a reasonable amount of time More

I had a great experience at Herb Chambers. I felt I was talking to a friend when working on getting a car to fit my needs, She was caring a listened to me. I also had a good experience with th I felt I was talking to a friend when working on getting a car to fit my needs, She was caring a listened to me. I also had a good experience with the service department, as the reason I stopped at Herb Chambers was to bring the other car for service. More

Salesman George was very kind and worked with me on pricing. I have been searching for this particular car for two years and this is the only dealer that was actually kind to me and helped me out. Woul pricing. I have been searching for this particular car for two years and this is the only dealer that was actually kind to me and helped me out. Would definitely recommend them to others 😊 More

I was going here for service since 2021. After 2 years of going here, my Honda CRV's LED tail lights had an issue. Since the vehicle was still under warranty, I went there to check this out. After 2 years of going here, my Honda CRV's LED tail lights had an issue. Since the vehicle was still under warranty, I went there to check this out. The manager mentioned that there will be a diagnostic fee associated with the check up and if the issue was due to manufacturing default then it will not be billed to me but to Honda. However, the document that she asked me to sign didn't have this specified. When I insisted about that she mentioned that it in the owner's manual. And she rudely stated that I can take my business elsewhere. I was appalled by her behavior, and this discrepancy in what she was stating vs what the document mentioned. More

Mary (Luz) and everyone at Herb Chambers Honda, in Boston, jumped through hoops to get me in the car I have been trying to buy for two months, and made sure it was available for me in two days! Every Boston, jumped through hoops to get me in the car I have been trying to buy for two months, and made sure it was available for me in two days! Everything was easy and seamless. Mary could not have been more accommodating. Because I didn’t have access to a car at the time, she even offered to drive out to my house to make payment more convenient for me. Her manager was also very accommodating and gave me a great price on the vehicle and extended warranty. I was treated with kindness and respect by all, and I really appreciate all of their help! More

Took my 2011 in for recall work. The work was estimated to take longer than originally told. The service agent arranged Lyft rides, at dealership expense, to take me home and back The work was estimated to take longer than originally told. The service agent arranged Lyft rides, at dealership expense, to take me home and back to the dealer to get my car. I was very pleased not to have to have spend 6 hours at the dealership. And my car was ready early, allowing me to work a half day. Everyone that l dealt with was polite and helpful. More

This is the 2nd vehicle I leased from this dealership, and both experiences were great. I worked with Fabian Garcia this time and he made sure to answer all my questions and helped me to understand exact and both experiences were great. I worked with Fabian Garcia this time and he made sure to answer all my questions and helped me to understand exactly what I was getting into. Nermi Santos from the finance department was great to work with as well, very efficient and explained everything each step of the way. I'm very happy with the customer service I received and will definitely be back to work with Fabian again for my next lease! More

I recently needed service done to my Honda CRV that I purchase a couple of years ago at the Morrissey Blvd. location. My vehicle needed several expensive repairs, I was not happy! Service Advisor Sean D purchase a couple of years ago at the Morrissey Blvd. location. My vehicle needed several expensive repairs, I was not happy! Service Advisor Sean DeSilva took the time to explain to me in depth what needed to be done, he explained in depth what my car needed, also what could be covered under my Honda warranty and my supplemental warranty. The service department was very busy and he was patient and understanding. Basically Sean’s kindness changed my day and I appreciated it more than I can say. Thank you Sean! More

Very friendly, reliable and prompt service as always. With a smile. Will definitely recommend. Thank you With a smile. Will definitely recommend. Thank you More

Nelson was very helpful and professional in helping me with my vehicle needs. He even called me to let me know once my vehicle was ready which was really great! with my vehicle needs. He even called me to let me know once my vehicle was ready which was really great! More