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Herb Chambers Honda

Boston, MA

4.8
2,626 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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720 Morrissey Blvd

Boston, MA

02122

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Showing 2,626 reviews

September 14, 2023

Sean DeSilva went above and beyond for me. A honest miscommunication had me there before the car was ready. Despite not being my service rep, he jumped in to help figure out when it would be r More

by Andrew Abbott
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Sep 21, 2023 -

Herb Chambers Honda responded

Hey Andrew, thank you for the positive review! We're happy to know that Sean provided you with a great service experience at Herb Chambers Honda In Boston. We'll see you next time! Have a great day!

September 13, 2023

Sean DeSilva was extremely honest, friendly, and helpful. He went above and beyond to make sure that my issue was addressed. More

by vc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Sep 14, 2023 -

Herb Chambers Honda responded

We're glad to know that Sean assisted you with your vehicle's issue at Herb Chambers Honda In Boston. We appreciate your feedback and are here if you need anything else! Safe travels!

September 12, 2023

Nelson was communicative, straight to point, and answered all questions. My car was well cared for. More

by jennifer.amado001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson C
Sep 14, 2023 -

Herb Chambers Honda responded

Thank you for your feedback, Jennifer! We're pleased to hear that Nelson provided clear communication, addressed your questions, and took good care of your car. We'll see you next time. Safe travels!- The Herb Chambers Honda In Boston Team

September 10, 2023

I was completely impressed with Nomar professionalism and customer service. Nomar was very helpful and knowledgeable in answering all of my questions. Very genuine and passionate about his work. More than wi More

by leannchan14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nermi Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nomar Rosario
Sep 13, 2023 -

Herb Chambers Honda responded

Hey Leann, thank you for the positive review! We're delighted to know that Nomar professionalism and passion made a positive impact on your experience at Herb Chambers Honda In Boston. We'll see you next time! Safe travels!

September 09, 2023

Great experience, Nomar made the process very easy. Worked with your budget. Would highly recommend. More

by Kfullam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nomar Rosario
Sep 12, 2023 -

Herb Chambers Honda responded

Thank you for the 5-star rating! We're pleased that Nomar provided you with a great purchase during your visit. We appreciate your recommendation and see you again! Enjoy your new ride!- The Herb Chambers Honda In Boston Team

September 09, 2023

Sean DeSilva provided me with excellent customer service when I brought my car in due to an issue with my car's AC. He clearly explained the potential issues they were going to investigate and clearly commu More

by pawansk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Sep 13, 2023 -

Herb Chambers Honda responded

Hi Pawan! We're glad to know that Sean was able to provide you with excellent service and clear communication during your visit at Herb Chambers Honda In Boston. We strive for seamless experiences like yours, so it's great to see we hit the mark! Thanks for sharing this positive feedback.

September 09, 2023

Sean DeSilva was very helpful and made my morning . Herb chambers should be very honored to have such an employee like him !!!!! Thanks a lot Sean I appreciate how helpful and nice you were. More

by Jahkhi18april
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Sep 12, 2023 -

Herb Chambers Honda responded

We're so glad to know that Sean made your visit a positive one at Herb Chambers Honda In Boston! We'll definitely pass along the kind words. Thanks for choosing us and we hope to see you again soon!

September 08, 2023

I purchased my HRV a month ago and have had a very problem ever since. The issue occurs when I hit the brake pedal and the car goes over a speedhamp or through a pot hole. It makes a 'clunk' which you More

by Carla Teixeira
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Frank Mendes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Herb Chambers Honda responded

Carla, I'm really sorry to hear about these concerns. We want you to feel confident in your vehicle, so I would appreciate the opportunity to discuss the situation with you further. If you could please contact me directly at your earliest convenience, it would be greatly appreciated. Thank you, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

September 08, 2023

Denise was the most helpful and gracious person to deal with. She made sure I was comfortable and she checked with me throughout the process. She had prepared for me by finding just the right deep blue CRV More

by Dianaeck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denisse Medina
Sep 12, 2023 -

Herb Chambers Honda responded

Hi Dianaeck, We're delighted to know that Denise provided such a wonderful experience at Herb Chambers Honda In Boston. We hope you enjoy your deep Honda blue CRV! Thanks for the review and happy driving!

September 06, 2023

I was given excellent customer service by Nelson. Every time I come in Nelson is very helpful, considerate, gives the best advice and time efficient. I like how Nelson explain every detail of service More

by Kimberly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Castillo
Sep 07, 2023 -

Herb Chambers Honda responded

Hi Kimberly, it's great to know that Nelson consistently provides you with excellent service at Herb Chambers Honda In Boston. We appreciate your kind words and look forward to seeing you next time!

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