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Herb Chambers Honda

Boston, MA

4.8
2,632 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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720 Morrissey Blvd

Boston, MA

02122

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Showing 2,632 reviews

August 04, 2023

I appreciate the reprogramming of my new key fob! However, I don’t appreciate being told I needed a new car battery and then my hood being dented by you guys and not getting told that information. Pr More

by cdasilvajenkins
Recommend Dealer
Yes
Employees Worked With
Nelson
Aug 04, 2023 -

Herb Chambers Honda responded

I'm sorry to read about your experience. We strive for excellent customer service and clear communication, so it's disappointing to know we fell short this time. I understand how important trust is in our line of work and would like the opportunity to address these issues directly with you. Please reach out at your earliest convenience - Thank you, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

August 04, 2023

Rushane was amazing . . he helped me soo much and made this all possible for me to get a new car .. everyone at Honda are amazing great personalities and hard workers .. th More

by Brendalise2013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nermi Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rushane Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilfredo Soto
Aug 07, 2023 -

Herb Chambers Honda responded

We're so glad to know that Rushane and the team at Herb Chambers Honda In Boston were able to assist you in getting a new car. Thanks for recognizing their hard work and great personalities!

August 04, 2023

Great the attention was very good and friendly I m very Satisfied. Thank youu very much. More

by Elecir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Herb Chambers Honda responded

We really appreciate you taking the time to leave Herb Chambers Honda In Boston this awesome review, thank you!

August 04, 2023

Very good treatment from both the delivery man and the employees, especially Mr. Cristhofer, very helpful and attentive More

by Juniorrafaelmotasantos
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristhofer
Aug 04, 2023 -

Herb Chambers Honda responded

We're glad to know you had a positive experience with Cristhofer and our team at Herb Chambers Honda In Boston. Thanks for the feedback!

August 03, 2023

Mary López helped me tremendously, she always have the best energy .Great experience! I’d recommend Herb Chambers .They provide excellent hospitality and work hard . More

by Nicole G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilfredo Soto
Aug 04, 2023 -

Herb Chambers Honda responded

Nicole, we're so glad to know that Mary has provided you with such positive experiences here at Herb Chambers Honda In Boston. We appreciate your recommendation and look forward to assisting you again in the future!

August 03, 2023

Excellent service and support from Sean DeSilva. He answered every question I had and provided me important info I needed about my vehicle. Ilene C. More

by Ilene C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Aug 03, 2023 -

Herb Chambers Honda responded

Hey Ilene, we're delighted to know that Sean provided you with an excellent service experience at Herb Chambers Honda In Boston. Thank you for your kind feedback! Safe travels!

August 03, 2023

Wednesday I had an appointment at 9am and I had waited patiently for the next service person to check me in so I could get my car checked out which wasn’t done when I went and picked it up. The service pe More

by Rebecca_Tri2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cris Cavero
Aug 03, 2023 -

Herb Chambers Honda responded

Hey Rebecca, we're glad to know that Cris assisted you effectively during your recent service visit to Herb Chambers Honda In Boston. We appreciate your kind feedback! Safe travels!

August 02, 2023

Sean is excellent! ! I purchased my 2017 Honda Pilot here. I always have a great experience every time I have my car serviced. Everyone is excellent! Sean has helped More

by dlbyrne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Aug 02, 2023 -

Herb Chambers Honda responded

We're delighted to know that Sean and the rest of our team at Herb Chambers Honda In Boston have been able to provide you with such great service! Thank you for trusting us with the care of your Pilot. We look forward to seeing you next time!

August 02, 2023

Sean DeSilva is a great asset to your company. He is very professional, knowledgeable, efficient and explains the work required on my vehicle. I have always request for Sean since Honda was on Co More

by isingh7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Aug 02, 2023 -

isingh7 responded

Sean DeSilva a great asset to Herb Chambers Honda. His professionalism and knowledge. He is the best. Much Thanks Ionie Singh

Aug 03, 2023 -

Herb Chambers Honda responded

Hey Ionie, we're happy to know that Sean provided you with professional service experience at Herb Chambers Honda In Boston. Your feedback is appreciated and we hope to see you next time! Safe travels!

August 02, 2023

Advisor: Sean DeSilva Professional, Courteous, very knowledgeable I couldn’t be more happy with the explanation of all the questions I wanted answered about the service of my vehicle. He is an asset to More

by isingh7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Aug 03, 2023 -

Herb Chambers Honda responded

Hey Ionie, we're delighted to know that Sean provided you with a professional service experience at Herb Chambers Honda In Boston. Your feedback is greatly appreciated! Safe travels!

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