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Herb Chambers Honda
Boston, MA
2,886 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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Showing 2,886 reviews
October 03, 2026
Sean was absolutely amazing and genuinely helpful. He was professional, patient, and actually made me feel like my concerns mattered. Unfortunately, my experiences with Susan, the manager, and Nelson He was professional, patient, and actually made me feel like my concerns mattered. Unfortunately, my experiences with Susan, the manager, and Nelson on the service side have been the complete opposite. Both interactions felt argumentative and lacking in customer service. I appreciate people like Sean who actually take the time to help customers, because unfortunately that has not been my overall experience at this dealership. More
by Jacdior4
September 25, 2026
Sean was absolutely wonderful to me. I was extremely upset about the flat tire I got and he helped me through the process with great kindness. Absolutely would recommend him. I was extremely upset about the flat tire I got and he helped me through the process with great kindness. Absolutely would recommend him. More
by finnegandoreen
Employees Worked With
SeanDeSilva
September 22, 2026
Sean provided excellent customer service when my dad recently dropped his vehicle off for a recall and other maintenance services. He was attentive and provided numerous status updates even when certai recently dropped his vehicle off for a recall and other maintenance services. He was attentive and provided numerous status updates even when certain things were out of his hands. Sean’s overall patience and care for his customers are unmatched. More
by Kim
Employees Worked With
September 17, 2026
Sean provided exceptional service. Thanks to his patience and helpful attitude, my maintenance visit was simple and completely stress-free. Thanks to his patience and helpful attitude, my maintenance visit was simple and completely stress-free. More
by Snguyen
Employees Worked With
September 09, 2026
Sean was incredibly helpful and remarkably patient. He made my maintenance visit simple and pleasant. He made my maintenance visit simple and pleasant. More
by brianjoe66
Employees Worked With
September 08, 2026
Everyone at Honda of Boston was wonderful to work with when I traded my 2020 Pilot in for a 2023 Honda Passport TrailSport. I had wanted this SUV for a long time. They truly stood by their Certified Pl when I traded my 2020 Pilot in for a 2023 Honda Passport TrailSport. I had wanted this SUV for a long time. They truly stood by their Certified Plus vehicle by repairing some previous damage that was found after the sale was finalized. Working with manager Tom Pasquarella was unlike any other interaction I’ve had with a dealership. His professionalism, attention to detail**,** and customer**-focused communication were second to none. I traveled quite a distance for this purchase,** and he truly valued my time. More
by Christine Crue
Employees Worked With
September 08, 2026
I had service done on my 2025 Honda Accord on 9/5/2026 and as usual things went well and Sean made my appointment stress free. Sean DeSilva was great as always and made sure my car was in excellent condit and as usual things went well and Sean made my appointment stress free. Sean DeSilva was great as always and made sure my car was in excellent condition when I received it after the work was done. He's the best in the business, a true professional and a great asset to Herb Chambers Honda Boston. More
by raw5462
Employees Worked With
September 05, 2026
Sean was great and very kind throughout the whole process! He made the whole process smooth and easy. 10/10 would recommend. process! He made the whole process smooth and easy. 10/10 would recommend. More
by Shane
Employees Worked With
September 03, 2026
Sean was very professional, would highly recommend his services , it was a pleasure working with him. services , it was a pleasure working with him. More
by jduffy761
Employees Worked With
September 01, 2026
Sean DeSilva took care of me and was considerate of my time and service. Very hard worker and values his customers! I would refer him to anybody that needs service done on their car! time and service. Very hard worker and values his customers! I would refer him to anybody that needs service done on their car! More
by Ednildalopeshunt13
