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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,393 Reviews

1,393 Reviews of Herb Chambers Honda - Service Center

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September 14, 2025

Sean was very helpful,knowledgeable and polite. His service was really appreciated.Ill definitely go back More

by pbehari69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
September 10, 2025

Highly recommend this Honda dealership. I like to specifically work with Sean as my service advisor. Sean is always transparent and timely with his updates. I've gotten the chance to speak More

by lcorrea617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean (Service Advisor) and Manny (Repair Tech)
Sep 11, 2025 -

Herb Chambers Honda responded

Thank you for the enthusiastic review! We're glad Sean and our team have earned your trust. We hope to see you again at Herb Chambers Honda In Boston! Safe travels!

September 10, 2025

Excellent customer services. It was quick and easy to book an appointment when I call. They are very flexible. More

by Vincent Phuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Chea
Sep 11, 2025 -

Herb Chambers Honda responded

Vincent, it makes us so happy to hear that we made the appointment process seamless and accommodating at Herb Chambers Honda In Boston. Thank you for your support!

September 10, 2025

I had a positive experience with my car service. Henry was very professional and efficient! More

by Minoo.ghoreishi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
Sep 11, 2025 -

Herb Chambers Honda responded

Minoo, We truly appreciate your support—thank you for the stars! – Herb Chambers Honda In Boston

September 06, 2025

I am a satisfied client. Excellent customer service. Fast and great Service well done. I will always recommend Jerb Chambers Honda in Dorchester. More

by manuel barbosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean daSilva
Sep 08, 2025 -

Herb Chambers Honda responded

Hi Manuel, we're so happy to know you're a satisfied customer and willing to recommend us in the future! Thank you for choosing Herb Chambers Honda In Boston!

September 04, 2025

Sean Desilva was very attentive even though he was very busy. He gave me his undivided attention and helped me get my vehicle serviced as soon as possible. I would definitely come here again. More

by Duartekatherine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Sep 05, 2025 -

Herb Chambers Honda responded

Thank you for sharing your feedback about Sean's attentive service! We look forward to seeing you again here at Herb Chambers Honda In Boston. Safe travels!

September 02, 2025

Always 5 stars for Sean. He always is patient to explain and try his best to solve my problem. and He gave me a phone call right after my job done, waiting the possible short More

by Wang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Sep 03, 2025 -

Herb Chambers Honda responded

Wang, thank you for your wonderful review of Sean. We’ll see you next time at Herb Chambers Honda In Boston!

September 01, 2025

Robert the service adviser is amazing ! You can trust him to make sure your car will leave the shop in great conditions ! More

by Gustavo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Herb Chambers Honda responded

Hi Gustavo, we're glad to hear that Robert provided such trustworthy and thorough service! Thank you for choosing Herb Chambers Honda in Boston, and we hope to see you again. Safe travels!

August 30, 2025

I was dissatisfied with the waiting time, as my car was outside for 2 hours and the explanation provided was that there was no technician available. I question the validity of the multi-point inspection, a More

by B16celso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk
Sep 02, 2025 -

Herb Chambers Honda responded

I'm sorry to hear about your experience with the waiting time and lack of communication. We strive for transparency in our service process, so it's concerning that you didn't receive a detailed inspection video as expected. Please feel free to reach out directly if you'd like to go over the specifics of your visit in greater detail. Thank you, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

August 30, 2025

Sean DeSilva was very friendly and professional. He answered all my questions and explained what to expect and what I could do to keep my car safer and running longer. Thank you, Sean! More

by YZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Sep 02, 2025 -

Herb Chambers Honda responded

Thank you for the feedback! We're glad to hear that Sean was helpful and professional during your visit. We hope to see you again at Herb Chambers Honda In Boston!

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