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Herb Chambers Honda of Burlington

Burlington, MA

4.9
3,081 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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33 Cambridge St

Burlington, MA

01803

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Showing 3,081 reviews

May 20, 2013

This is my third Honda bought from Herb Chambers of Burlington. The First, CRV, I bought from TJ Madden, and I know why he has been promoted to manager. He is a terrific guy; honest, and sincere (you More

by a_feiner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Patrick Sisk
May 20, 2013 -

Herb Chambers Honda of Burlington responded

Thank you for your warm recommendation of TJ and Patrick here at Herb Chambers Honda of Burlington! I'm so happy to hear you’ve had a great experience with them over the years and that Patrick was able to assist you with your new Honda Pilot purchase. TJ and Patrick consistently strive to provide their guests with the best customer service and your fantastic feedback is truly a testament to that. Thank you for your business over the years and we look forward to serving you and your wife’s automotive needs for many years to come! Sincerely, Gerry Salois General Manager Herb Chambers Honda of Burlington

May 09, 2013

My entire experience working with both Finance and Sales at this dealer was very professional, low pressure and enjoyable. It was a pleasure to deal with open and honest people through what some say is usua More

by jimb6262
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales Customer Service Operator's.
May 09, 2013 -

Herb Chambers Honda of Burlington responded

Jim, Thank you for posting such great comments about your experience with Robert here at Herb Chambers Honda of Burlington. Rob is a phenomenal asset to our team and I’m so pleased he was able to assist you. Everyone here focuses on providing our guests’ with the best customer experience, and it’s great to read that one of our team members is exceeding our guests’ expectations. Thank you for your business and we look forward to serving all of your automotive needs for many more years to come. Best, Gerry Salois General Manager Herb Chambers Honda of Burlington

May 03, 2013

Sean was recommended to me as a salesperson and I was very pleased with his assistance. I had some specific needs in a certified used car and he worked with me to put me in the right car at the right pri More

by sued2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 03, 2013 -

Herb Chambers Honda of Burlington responded

Sue, Thank you so much for taking the time to share your experience with Sean here at Herb Chambers Honda of Burlington. I sincerely appreciate you taking the time to share your story and your encouraging words are greatly appreciated. On behalf of our entire team here in Burlington, we thank you for your continued patronage and look forward to serving your automotive needs for many more years to come! Sincerely, Gerry Salois General Manager Herb Chambers Honda of Burlington

May 01, 2013

I was very pleased with my first experience buying a car at Herb Chambers Honda Burlington that I decided to go back again to purchase a new car. There was no doubt That Patrick Sisk was the reason for my More

by Jayne18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 01, 2013 -

Herb Chambers Honda of Burlington responded

Jayne, Your kind words and fantastic 5 star-rating are greatly appreciated! We truly care about our guests experience here and I'm so pleased you've recognized Patrick’s commitment to providing exceptional customer service. I will be sure to share your kind sentiments with Patrick as I know it will make his day. Thank you for your continued patronage and we look forward to serving your automotive needs for many more years to come! Sincerely, Gerry Salois General Manager Herb Chambers Honda of Burlington

April 30, 2013

Everyone was welcoming, friendly. I got quick answers to my questions. I came late on a Sunday Afternoon and the sales people stayed and helped me through the buying process. I knew what I wanted and they More

by chauray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 01, 2013 -

Herb Chambers Honda of Burlington responded

I sincerely appreciate you posting such great comments about your experience with Sean and Jose here at Herb Chambers Honda of Burlington! We are fortunate to have them both on our team. Everyone here strives to provide our guests with the best customer experience, and it is always a delight to read that several of our team members are exceeding our customers' expectations. Thank you for your recommendation and we look forward to serving all of your automotive needs for many more years to come. Sincerely, Gerry Salois General Manager Herb Chambers Honda of Burlington

April 24, 2013

I had a wonderful experience at Herb Chambers of Burlington. I worked with Joe Gordon, and he was helpful, friendly, informative, and eager to please the customer. I would highly recommend working w More

by Susaninz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 25, 2013 -

Herb Chambers Honda of Burlington responded

Susan, Thank you for taking the time to share your experience with Joe. At Herb Chambers Honda of Burlington, we are determined to deliver detail-oriented and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I will be certain to share your kind words with Joe as I know it will make his day! We greatly appreciate your recommendation and we look forward to serving all of your automotive needs for many more years to come. Sincerely, Gerry Salois General Manager Herb Chambers Honda of Burlington

April 23, 2013

I had previously given the dealership a 5 and mentioned giving them a 10(but the rating only went up to a 5). I will still stand by my salesperson Diaa but now wonder about what kind of deal I actually go More

by navelli
Customer Service
Friendliness
Price
Recommend Dealer
No
Apr 23, 2013 -

Herb Chambers Honda of Burlington responded

I cannot begin to tell you how much everyone here at Herb Chambers Honda of Burlington appreciates your feedback and support. We believe that high quality customer service is the key to any successful business. It is great to know that this belief held true through your experience with Diaa. I will be sure to share your encouraging words with him. Thank you again, we hope to see you again soon! Sincerely, Gerry Salois General Manager Herb Chambers Honda of Burlington

April 23, 2013

I came in with my boyfriend looking for a specific car that I had seen while doing research on the internet. Sean greeted me warmly almost as soon as I got in the door and was very eager to help me find More

by eesreilly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 23, 2013 -

Herb Chambers Honda of Burlington responded

Congratulations on your awesome 2010 Honda Civic VP-DX! What an outstanding review to read. It is great to know that Sean was able to provide you with a hassle-free and welcoming experience. Here at Herb Chambers Honda of Burlington, our primary concern is delivering flawless customer service. I’m thrilled to hear that we were able to provide you with great customer service and a vehicle that met your needs. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Gerry Salois General Manager Herb Chambers Honda of Burlington

April 23, 2013

June was my primary contact when I brought my car in for service yesterday. June kept me up-to-date throughout the day on the status of the service, alerted me to various discounts, and made it very easy f More

by DMCCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 23, 2013 -

Herb Chambers Honda of Burlington responded

Your kind words are greatly appreciated! I'm so pleased to hear that June was able to provide you with a professional and enjoyable experience while your vehicle was being serviced. I will be sure to share your kind words with her as I know it will make her day! Thank you for your patronage and we look forward to serving your automotive needs for many more years to come! Sincerely, Gerry Salois General Manager Herb Chambers Honda of Boston

April 22, 2013

Sean was very professional in all aspects. If you are looking for someone who is willing to work with/for you I would suggest Sean More

by jmurrin543
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sean parent
Apr 22, 2013 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to share your experience with Sean here at Herb Chambers Honda of Burlington. We are fortunate to have Sean on our team. He is a talented employee who really enjoys providing his customers excellent service. It is great to hear you enjoyed working with him and would feel comfortable recommending him to others. Thank you again and we look forward to the opportunity to serve you in the future. Sincerely, Gerry Salois General Manager Herb Chambers Honda of Burlington

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