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Herb Chambers Honda of Burlington

Burlington, MA

4.9
3,081 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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33 Cambridge St

Burlington, MA

01803

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Showing 3,081 reviews

April 20, 2013

I highly recommend Sean Parent and Herb Chambers Honda of Burlington to anyone who is looking to buy/lease a new or used car. I had a wonderful experience from start to finish. Sean Parent was extremely pr More

by jenmeaney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 22, 2013 -

Herb Chambers Honda of Burlington responded

Jen, Congratulations on your awesome new Honda Civic EX! Thank you for this fantastic review and for taking the time to share your experience with Sean here at Herb Chambers Honda of Burlington. I'm so pleased we were able to provide you with such a pleasant experience and a vehicle that met your needs. I will be certain to share your encouraging words with Sean as I know he will appreciate your recommendation. Thank you for your business and we look forward to serving your automotive needs for many more years to come. Sincerely, Gerry Salois General Manager Herb Chambers Honda of Burlington

April 19, 2013

After having done a considerable web search on Honda's, and carrying the printed stats and reports with me, I went to Herb Chambers Honda in Burlington MA. looking for a new Honda Civic. The sale More

by mermaidcafe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
April 17, 2013

This dealership has exceeded my expectations, as with any car dealership I walked in very wary of the sales people and their attempts to sell me things I do not want/need. I was greeted instantly by a friend More

by sjones1620
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 17, 2013 -

Herb Chambers Honda of Burlington responded

Congratulations on your new Honda Accord! Thank you so much for this wonderful review of Herb Chambers Honda of Burlington. I sincerely appreciate you taking the time to share your experience with us. I'm pleased to hear that your visit was pleasant and efficient and that you drove away satisfied. We're honored to have your recommendation and look forward to serving your automotive needs for many more years to come! Sincerely, Gerry Salois General Manager Herb Chambers Honda of Burlington

April 16, 2013

I recently traded in my '97 car and leased a brand new 2013 Honda cr-v. I absolutely love it!! Everything was great! And the sales & leasing consultant who helped me out, Joseph Gordon was wonderful!! More

by kgordon88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 16, 2013 -

Herb Chambers Honda of Burlington responded

I’m thrilled to hear we were able to provide you with a great experience while purchasing your new Honda CR-V. I sincerely appreciate you taking time to share your encouraging words. I’ll be certain to share them with Joseph, I know he’ll appreciate it. Thank you for choosing Herb Chambers Honda of Burlington and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Gerry Salois General Manager Herb Chambers Honda of Burlington

April 16, 2013

Sean Parent was a pleasure to work with. He was informative and patient with us. Buying a care is confusing and he helped make it simple. More

by kparent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Parent
Apr 16, 2013 -

Herb Chambers Honda of Burlington responded

I appreciate your encouraging review. We strive to make the car buying experience as enjoyable as possible for all of our guests. On behalf of Sean and everyone here at Herb Chambers Honda of Burlington, we greatly appreciate your business and your kind recommendation. Thank you for your patronage and we look forward to serving all of your automotive needs for many more years to come. Sincerely, Gerry Salois General Manager Herb Chambers Honda of Burlington

April 16, 2013

I was not excited about purchasing a new vehicle as it had been a long time since I had been in the market, but was pleasantly surprised there. Sean met me near the door and invited me to sit with him an More

by HappyHonda77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Parent
Apr 16, 2013 -

Herb Chambers Honda of Burlington responded

Congratulations on your 2013 Honda Odyssey! What a terrific vehicle and just in time for Spring! I sincerely appreciate you taking the time to share your experience with Sean and John here at Herb Chambers Honda of Burlington. I'm so honored by your kind words and happy to hear that we were able to provide you with a vehicle that met all of your needs. I will be sure to share your kind words with Sean and John. Thank you for your patronage and we look forward to serving all of your automotive needs for many more years to come. Sincerely, Gerry Salois General Manager Herb Chambers Honda of Burlington

April 15, 2013

I had a great experience with the service department at Herb Chambers Honda of Burlington. I lease a Ford Fusion and wasn't sure if they would be able to accommodate me but they were happy to help and had More

by SRooks929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Flannery, John Silva
Apr 16, 2013 -

Herb Chambers Honda of Burlington responded

Thank you so much for taking the time to share your experience with our service department here at Herb Chambers Honda of Burlington. I’m thrilled you chose to service your Ford Fusion with us. We strive to provide all of our guests with the best customer service and each vehicle with quality care. Thank you for your patronage and we look forward to serving your automotive needs for many more years to come. Sincerely, Gerry Salois General Manager Herb Chambers Honda of Burlington

April 15, 2013

Customer service was great from Victor in the lot who spoke with me about the cars on the lot. Offering to get a salesman whenever I was ready. Already I liked the lack of pressure. When I was ready I of More

by Cerowe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 15, 2013 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to share your experience and let us know how we're doing! We focus on providing our guests with the best customer service and that entails everyone on our team being professional, knowledgeable and customer oriented. I'm thrilled to hear that Victor, Rob and Tony were able to accommodate you and help you into a new vehicle that met all of your needs. Thank you for sharing your encouraging words and we look forward to serving your automotive needs for many more years to come. Sincerely, Gerry Salois General Manager Herb Chambers Honda of Burlington

April 15, 2013

Overall great experience at Herb Chambers. Mike Visconte was my sale associate and he did a great job working with me financially and spent a great deal of time helping me choose the best car for me. I wou More

by cwanyo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Visconte
Apr 15, 2013 -

Herb Chambers Honda of Burlington responded

Thank you so much for this wonderful review of our dealership! I really appreciate you taking the time to share your experience with us. I'm pleased to hear that Mike was able to provide you with a pleasant experience and that we were able to provide you with the right vehicle to suit your needs. We're honored to have your recommendation and look forward to serving your automotive needs in the future. Sincerely, Gerry Salois General Manager Herb Chambers Honda of Burlington

April 15, 2013

My wife and I recently brought in our new Pilot for service at Herb Chambers Honda of Burlington. Our experience with the service department was excellent from the moment we arrived. Not only were we g More

by JCoffey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Silva
Apr 16, 2013 -

Herb Chambers Honda of Burlington responded

I sincerely appreciate you taking the time to share your experience at Herb Chambers Honda of Burlington. I'm so honored by your kind words and happy to hear that we were able to provide your vehicle with the quality service it needed. We aim to provide each guest with the best customer experience and John is truly a testament to that. I will be sure to share your kind words with him. Thank you for your patronage and we look forward to serving all of you and your family’s automotive needs for many more years to come. Sincerely, Gerry Salois General Manager Herb Chambers Honda of Burlington

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