Herb Chambers Honda of Burlington

Everyone at this dealership that assisted me was completely professional and extremely helpful! Not pushy at all....had answers to all questions about the vehicle I purchased (2011 Honda Odyssey) completely professional and extremely helpful! Not pushy at all....had answers to all questions about the vehicle I purchased (2011 Honda Odyssey) I love the vehicle and again everyone was prfessional and very helpful...not overwhelming! More

I requested to deal with a woman in my search for a car. I was put in touch with Laurie Cantwell and could not have been more pleased. She thoroughly explained what a certified pre-owned vehicle was and w I was put in touch with Laurie Cantwell and could not have been more pleased. She thoroughly explained what a certified pre-owned vehicle was and was extremely patient with me while we looked at various used cars. I had previously purchased a new Fit through this dealership and was looking to return to a small SUV. Laurie was so helpful in my decision of which car to purchase. This is the firt time I have purchased a used car and I can't begin to tell you how excited I am about my CRV all because of Laurie puting me at ease with the purchase. It has been a wonderful experience and I will certainly refer family and friends to Laurie in the future Peg McDonough More

I purchased my first Honda last week from Laurie Cantwell. I have never dealt with a female salesperson in the car industry and as usual expected the worst. I was going to purchase a vehicle 2 years Cantwell. I have never dealt with a female salesperson in the car industry and as usual expected the worst. I was going to purchase a vehicle 2 years ago, but changed my mind but when I inquired about a car online last week Lori called me out of the clear blue and said she had kept my information from 2 years ago and could help me. I was impressed. I explained all my circumstances to Lori, and in many ways consider myself quite demanding. She handled my situation with professionalism and never got rattled. She addressed all my issues and by the time I showed up in the showroom for paperwork and test drive she had my car waiting for me! She did everything she could to get this deal done quickly, and without stress. I did have to spend several hours at the dealer, but there was no "back and forth negotiating" or intense sessions, they were just busy and my paperwork was taking a bit longer. I was offered coffee, and then a suggestion that maybe I could go grab a bite to eat since we hadn't had any lunch and then return with news about the sale. We did this, and returned to purchase a 2008 Civic. I LOVE THIS CAR, it has pep and is sleek and has all that I need, thanks to Lori. I will probably be a customer for life, but I will utilize the service department for all my mechanical needs, so I will save my opinions on that part of the dealership for then. I couldn't be happier, and certainly would suggest anyone looking for a new or used car contact Lori by email or phone. She will get you what you want at the price you need. All in all this was the first time I purchased a vehicle without feeling overwhelmed or "used". THANKS LORI!! More

I stopped in a few weeks ago to get a routine oil change. I had been thinking about trading my current vehicle and mentioned this fact to June at the Service Desk. She kindly put me in touch with Laurie Ca I had been thinking about trading my current vehicle and mentioned this fact to June at the Service Desk. She kindly put me in touch with Laurie Cantwell in Sales. Laurie changed her afternoon schedule and spent the time with me to help me find EXACTLY the car I needed. My husband had always been the one to handle automobile issues. After our divorce, I was feeling very uncertain how to navigate the exchange. LAURIE CANTWELL put me at complete ease and seamlessly guided me to the finish line. Her kindness, clear explanations and patience exemplies perfect customer service! Tony in Finance aided my experience by getting car payments reduced and my insurance reduced. My confidence with Herb Chambers of Burlington has soared. I would absolutely recommend your dealership and I don't mind having to drive 30 minutes for follow-up service. You're tops...and Laurie is a star! Treat her right! She's a keeper! Best regards, Julia Evans More

My father and I went to Herb Chambers Honda in hopes of finding a car for my mother. As soon as we walked into the dealership we were greeted by a very friendly, outgoing salesperson named Laurie Cantwell finding a car for my mother. As soon as we walked into the dealership we were greeted by a very friendly, outgoing salesperson named Laurie Cantwell. She was absolutely fantastic and made the whole process very enjoyable unlike other sales people. She was highly knowledgeable and exhibited great customer service. Definitely an asset to Herb chambers Honda. More

I have purchased four vehicles from Herb Chambers Honda of Burlington, one new, one used and two new leases. Each purchase was made with their sales agent Laurie Cantwell. I have found Laurie to be an ex of Burlington, one new, one used and two new leases. Each purchase was made with their sales agent Laurie Cantwell. I have found Laurie to be an excellent sales agent. She has always work hard to ensure that the process is smooth and event free. Laurie always calls after the sale has been complete to make sure I am happy with my purchase. When ever I come into the dealer for service Laurie always takes the time to say hello and asks how I am as well as if I am being treated well by the service department. I will send anyone who asks for a good place to purchase a vehicle to Laurie and Herb Chambers Honda of Burlington. More

Updated review: The supplier showed a great deal of visit follow to ensure my questions were addressed. On the 3rd call back they were able to advise that the warranty would begin at 6K miles and I wou visit follow to ensure my questions were addressed. On the 3rd call back they were able to advise that the warranty would begin at 6K miles and I would get the full warranty. When I discussed the topic with other local Honda dealers they indicated the would deduct some many cents per mile, which they never offered. I ended buying a new Honda from another local dealer. Much lower price. Love the attention from the dealership, but still thing the pricing area is poor for this dealership. ***************************************************************** Looked at a new vehicle and found a demo was available. Other dealerships in the Boston area have the same exact vehicle for about 100 less than their price. When I attempted to obtain a discount for 6000 miles already on the new car, no movement was made by the dealership. Considering I can get the same vehicle for almost the same price and not lose 17 % of my warranty, I will pass on them. I don't mind a demo model, but I shouldn't have to pony their free ride and take the hit in my warranty coverage. Nice people, nice company, but need to learn how to work a deal when it comes to unloading a high mileage demo. Some one will buy the vehicle, but not me. If you're smart enough to read this site, suspect you would pass also. More

We serviced a CR-V through Honda Burlington for more than 70,000 miles - all scheduled scheduled maintenance intervals. While the service clerks were most of the times very friendly, the quality of the servi 70,000 miles - all scheduled scheduled maintenance intervals. While the service clerks were most of the times very friendly, the quality of the service work was overall poor. More than once we got the car back with some new damage or a sudden problem. Overall, we never got out of the 10K miles intervals with less than $500. If you need to service you Honda, you should try to look elsewhere. More

It was a very smooth transaction. I called the dealership and spoke with Jerry, general manager, he told me come to store and he will takes care everything. As We visited the store, greeted by Se dealership and spoke with Jerry, general manager, he told me come to store and he will takes care everything. As We visited the store, greeted by Sergio, took the vehicle our for a spin. Back to the dealership, Billy came over showed us the figure, I accepted and signed the P&S. Now the fun is about to begin. I thought I have to fight for the interest rate. It was not at all. TJ came over introduced him to me and my wife, explained his role to us. Five minutes, he came back, let us know that I have an excellent credit that qualify for 2.9%. He invited us into his office, while we were in his office. He explained to us thorough what we need for our new vehicle. A lot of good items but I found that only the service contract make sense to us. So it was a great experience, very smooth and I am strongly recommend this dealership to all my friends and everyone that looking for a HONDA. Remember to call Jerry. More

I came into Honda of Herb Chambers in Burlington the other day, and I was looking for a used civic. I came across this very friendly and knowledgeable gentleman named Ali. Although I was not ready to bu other day, and I was looking for a used civic. I came across this very friendly and knowledgeable gentleman named Ali. Although I was not ready to buy and was just looking, Ali was very patient and informative he did not pressure me into doing anything. He simply gave me all the information I needed before purchasing the vehicle. I just wanted to share this because you dont come across salesman like Ali very often these days. More