Herb Chambers Honda of Burlington

Before you buy your next Honda, speak with * Laurie Cantwell * at Herb Chambers of Burlington. When I was looking for a new Honda Accord last November (2010) I shopped around at many dealers in the Cantwell * at Herb Chambers of Burlington. When I was looking for a new Honda Accord last November (2010) I shopped around at many dealers in the area, including Herb Chambers of Burlington because of the excellent maintenance and customer service they provided for my 12 year old Accord (which they still had running just fine when I decided to get a new car). Across the various dealerships there were several very good sales reps who took the time to listen to me and to do their best to offer me the relatively rare car that I wanted (2011 Accord EX with *manual* transmission). Of the best sales reps, Laurie Cantwell stood out. Take the very best sales reps around, then within that group select the best of the best and there you will find Laurie. Some of the other very good reps were assertive (not aggressive) in their salesmanship. Having been in sales myself I respect that. But my experience with Laurie was different. In working with her I felt as though I was consulting with a good friend and never once was made to feel that she was trying to sell me something. On top of that she gave me the best price of all the dealerships, and the best trade-in value, and clearly explained how everything factored into the price and financing. I made several appointments to speak with her and she was always punctual and available. If you want a stereotypical car salesperson, go elsewhere. If you want the best of the best, speak with Laurie Cantwell at Herb Chambers Honda of Burlington. Steve V More

Laurie always goes above and beyond in helping us get into the car we want at the price we need to pay. She is always very professional and I always recommend people to see her if they need to purchase into the car we want at the price we need to pay. She is always very professional and I always recommend people to see her if they need to purchase or lease a vehicle. She doesn't keep us any longer than we need to be there. You are lucky to have such a concientious salesperson! More

Laurie Cantwell went above and beyond in every detail and aspect in helping to select my brand new 2011 Honda CR-V. This exceptional salesperson crossed all her t's and dotted all all her i's. Laurie took aspect in helping to select my brand new 2011 Honda CR-V. This exceptional salesperson crossed all her t's and dotted all all her i's. Laurie took the necessary time and energy to make sure I was comfortable with my selection, without ever pushing her point of view on me. She showed me all the colors available and options and took me for a test drive even though she was obviously in demand. I respect her as a genuine salesperson and individual. I would recommend Laurie to anyone looking to purchase or lease a Honda because she treats you with kindness and respect. This is our fourth Honda and our family is fully impressed. When we buy our next Honda Herb Chambers can count on us. More

This was a return trip to Herb Chambers Honda Burlington. It was fairly busy but we were welcomed by Laurie Cantwell. This turned out to be a great break for us. Laurie explained everything about the differe It was fairly busy but we were welcomed by Laurie Cantwell. This turned out to be a great break for us. Laurie explained everything about the different models, prices, incentives and just about everything else. She answered all our questions, which were few since she was so thorough. Buying a new car can be a traumatic experience, but Laurie was great. I would recommend Herb Chambers Honda and Laurie to anyone. Laurie was very pleasant and friendly a pleasure to deal with. After we were ready to close the deal we talked to Mo (I forget his last name). He explained all options available and was very helpful. Sincerely, Bob and Ellie Dall More

I checked out four different dealerships in the North Shore, Boston area and wasn't satisfied with any of them, the sales people weren't very friendly and I didn't feel they were really listening to my n Shore, Boston area and wasn't satisfied with any of them, the sales people weren't very friendly and I didn't feel they were really listening to my needs. Disappointed, I was on my way home when I saw Herb Chambers in Burlington. I thought, "what can it hurt" and decided to stop and take a look at what they had. I'm so glad that I did! After walking in I was immediately introduced to Robert (Rob) Kinneen who was extremely warm and friendly and listened very intently. I explained to him that I had recently gotten in an accident with my old hand-me-down and needed to buy a new car. After I explained what I was looking for, he walked me over to a beautiful 2005 Honda civic that had the exact price, styling and color that I was looking for! Not to mention low mileage and a clean carfax! I was sold even before the test drive! I had never bought a car before so I was pretty confused (and intimidated) about the whole process; Rob took it upon himself to make sure to explain everything to me and made himself available anytime I had questions. He even gave me his cell phone and came in on his days off. Ironically, my hand-me-down car died while I was waiting for the new Honda. I called Rob and he set me up with a FREE rental-car the next day! It wasn't a cheap car either, it was a brand new 2011 Chevy Cruise with 400 miles! So while I was riding in style, Rob was taking care of all the paperwork for the title, inspection and registration. They even washed and waxed the car! All I had to do was enjoy the rental and come in when everything was done. When I came in to pick up the car, Rob greeted me warmly and handed me the key. There was nothing else to sign, no more loops to jump through, all I had to do was start the engine. I was about to drive off when Rob stopped me and said "Just one more thing", he hopped in and told me to drive to the local gas station. He filled it up to the brim for no charge! My first experience buying a car could have been a nightmare, but it turned out to be a complete joy! Solely thanks to the work of Rob and the staff at Herb Chambers. Rob went above and beyond the call of duty. Between him, the great car and wonderful staff, Herb Chambers is nothing short of a great dealership. I still can't believe I found them by accident! More

A friend of mine, Cheryl Swanton works for Herb Chambers on the S. Shore. She suggested that I check out Herb Chambers Honda in Burlington when I mentioned that I was interested in the Pilot. I have been wo on the S. Shore. She suggested that I check out Herb Chambers Honda in Burlington when I mentioned that I was interested in the Pilot. I have been working with the dealership for about 3 weeks and everyone that I dealt with (Branden, Katherine and TJ) were extremely professional, courteous and just fantastic to deal with!!! Buying a car can be exciting but at the same time, it can be stressful! The folks I dealt with made it seamless! Kudos to Herb Chambers for setting the tone for his staff! It goes a long way! And, I am sure that all my future car purchases will be through Herb Chambers! More

This was the most pleasant experience buying a car I have ever had. I visited the dealership because of Jen Donovan's emails, met Robert Crow and bought my new CRV. I am thrilled. Everyone was friendly and ever had. I visited the dealership because of Jen Donovan's emails, met Robert Crow and bought my new CRV. I am thrilled. Everyone was friendly and most helpful and the price of my new car was very fair. Rob was very informative and impressed me with his knowledge of the CRV and his attention to detail. He spent a considerable amount of time with me when I picked up my new car, something other dealerships have not done in the past. TJ Madden was also up to date on the business end and I financed the car when I originally was going to pay cash. I will certainly recommend Herb Chambers Honda to my friends and I will return when I need another car. More

The customer service provided was excellent. I have delt with Sergio in the past and he is professional and helpful.(and cute)! Josh the sales manager was great too. I got an excellent deal on my brand ne with Sergio in the past and he is professional and helpful.(and cute)! Josh the sales manager was great too. I got an excellent deal on my brand new Honda Civic Lease and have been a customer for over eight years. I would reccomednd this dealership. More

I was nervous when I went to look for a car but then I met my salesperson Elena and right away she set my mind at ease and made me feel comfortable. She gave me information and explained about the cars b met my salesperson Elena and right away she set my mind at ease and made me feel comfortable. She gave me information and explained about the cars but never pressured me. She was extremely patient and supportive throughout the entire process. Once I had decided on a car, Elena referred me to Tony to discuss financing and Tony was also extremely patient and helped me get the car I wanted. The entire process was much less stressful than I expected it to be and it made my car buying experience an enjoyable one. I would definitely return there in the future and will recommend Elena and Tony to family and friends. More