Herb Chambers Honda of Burlington

I came in with my boyfriend looking for a specific car that I had seen while doing research on the internet. Sean greeted me warmly almost as soon as I got in the door and was very eager to help me find that I had seen while doing research on the internet. Sean greeted me warmly almost as soon as I got in the door and was very eager to help me find what I was looking for. While Burlington did not have the car I had seen, they had a similar model that I was able to test drive. I ended up going with a 2010 Honda Civic VP-DX. Sean was dedicated and kind enough to come to my work to get the plates off my old car and then deliver my new car to my work parking lot the following day. That saved me a lot of hassle and time and I really appreciated it. Any and all questions I have had regarding my car, car payments, etc. Sean has answered quickly and professionally. If he did not know the answer himself, he knew where to get the answers and made sure to get back to me in a timely manner. In addition, he also checked in to make sure I was enjoying my car and wasn't having any problems with it. All around, my experience of buying my first car from Sean was great. I would recommend this place to friends and family if they are looking for quality customer service and people who treat you as a person instead of a sale. More

Sean was very professional in all aspects. If you are looking for someone who is willing to work with/for you I would suggest Sean looking for someone who is willing to work with/for you I would suggest Sean More

I highly recommend Sean Parent and Herb Chambers Honda of Burlington to anyone who is looking to buy/lease a new or used car. I had a wonderful experience from start to finish. Sean Parent was extremely pr Burlington to anyone who is looking to buy/lease a new or used car. I had a wonderful experience from start to finish. Sean Parent was extremely professional and addressed all of my questions and concerns with honest responses. I leased a 2013 Honda Civic Sedan EX and I absolutely love it! Thank you Sean Parent and Herb Chambers for making what is usually an unpleasant experience a pleasure! More

After having done a considerable web search on Honda's, and carrying the printed stats and reports with me, I went to Herb Chambers Honda in Burlington MA. looking for a new Honda Civic. The sale Honda's, and carrying the printed stats and reports with me, I went to Herb Chambers Honda in Burlington MA. looking for a new Honda Civic. The sales rep Manny was dressed poorly, and I thought he was a service technician. During the test drive I mentioned that I would miss the All Wheel Drive of my current vehicle because I never had to dig out my car after a snow storm, and Manny started pushing me to look for something used. I told him I wasn't interested in used and would learn to carry a shovel for the three or so times a winter I'd have to shovel out. When we retuned to the dealership, and unbeknownst to me, Manny had me park in the used car area. When Manny proceeded to point out more used vehicles, I began to feel disregarded, disrespected and talked down to. I again told him I wasn't interested in used. We went inside and while we talked, a trade in appraisal was performed. During this time, Manny went to the website and proceeded to show me more used vehicles that were posted there. For the now third time he ignored me and contiued to point out cars. I told him he wasn't listening and it wasn't what I wanted. That still didn't stop him. "Just look, one more", he said, pointing to the monitor "now this car has...". That was enough for me. I felt that he wasn't listening, that he had his agenda and wouldn't be so pushy if I were a man. At that point, I said 'you don't get it' and gathered my folder and walked out. Later that day, I purchased the car I wanted at Honda Gallery in Reading. The salesman Anthony was great. Also: The amount of trade at Herb Chambers was a full $3,000. less than Kelly Blue Book for a 2003 Subaru Forester in good condition, that had only one driver and only 83K on it. Honda Gallery gave me full value on the trade as well. More

This dealership has exceeded my expectations, as with any car dealership I walked in very wary of the sales people and their attempts to sell me things I do not want/need. I was greeted instantly by a friend car dealership I walked in very wary of the sales people and their attempts to sell me things I do not want/need. I was greeted instantly by a friendly face and was continuously treated by everyone like I was important and not like a sucker. I bought a Honda accord and am loving every part of it, I got it at a very fair price and was very satisfied with the helpfulness of both the sales person and the managers along with Finance. It was a quick and painless process and I will recommend this dealership to all my family and friends! More

Sean Parent was a pleasure to work with. He was informative and patient with us. Buying a care is confusing and he helped make it simple. informative and patient with us. Buying a care is confusing and he helped make it simple. More

I was not excited about purchasing a new vehicle as it had been a long time since I had been in the market, but was pleasantly surprised there. Sean met me near the door and invited me to sit with him an had been a long time since I had been in the market, but was pleasantly surprised there. Sean met me near the door and invited me to sit with him and review what I was looking for in my next vehicle. In what seemed like a very short amount of time I had narrowed my choices to the Pilot or an Odyssey, had a test drive, and purchased the Odyssey. Sean was very knowledgeable about the Honda product and helped me to feel very comfortable with my purchase. Sean even brought me over to their service department and introduced me to John Silva, a service advisor, so I would already know someone when I return for regular maintenance. I was impressed with the attention that the dealership gives to each of their customers. I cannot recommend this dealership enough. More

I recently traded in my '97 car and leased a brand new 2013 Honda cr-v. I absolutely love it!! Everything was great! And the sales & leasing consultant who helped me out, Joseph Gordon was wonderful!! new 2013 Honda cr-v. I absolutely love it!! Everything was great! And the sales & leasing consultant who helped me out, Joseph Gordon was wonderful!!! Very pleased! :) More

To whom it may concern, I was greeted in the parking To whom it may concern, I was greeted in the parking lot by Mr. Sochatt and he was very friendly. I normally do not like car salesman but he was no To whom it may concern, I was greeted in the parking lot by Mr. Sochatt and he was very friendly. I normally do not like car salesman but he was not too pushy and very friendly and honest. Plus he made me laugh a bit. He seemed like a very genuine person that I could relate to. I will definitely recommend Herb Chambers Honda and Herb Sochat to anyone that I know who is looking for a car. Thank you Herb! If you keep up the good work, it will someday be called Herb Sochat's Honda in Burlington! More

My wife and I recently brought in our new Pilot for service at Herb Chambers Honda of Burlington. Our experience with the service department was excellent from the moment we arrived. Not only were we g service at Herb Chambers Honda of Burlington. Our experience with the service department was excellent from the moment we arrived. Not only were we greeted at the door with a smile but we were helped by an advisor as soon as we walked in. John Silva went above and beyond to fulfill our needs and was very helpful. He answered all of our questions in great detail and went over all of our paperwork with us. We were extremely pleased with our service experience and will definitely be servicing our vehicles here in the future. We highly recommend Herb Chambers Honda's service department. More