Herb Chambers Honda of Burlington
Burlington, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Everyone was welcoming, friendly. I got quick answers to my questions. I came late on a Sunday Afternoon and the sales people stayed and helped me through the buying process. I knew what I wanted and they my questions. I came late on a Sunday Afternoon and the sales people stayed and helped me through the buying process. I knew what I wanted and they got me the car for a great price. Sean and Jose were very professional. I got a nice feeling and was very satisfied with the whole process. When I got the car Sean spent quite a bit of time with me explaining all the car features. I would definitely recommend this dealership. More
I had a wonderful experience at Herb Chambers of Burlington. I worked with Joe Gordon, and he was helpful, friendly, informative, and eager to please the customer. I would highly recommend working w Burlington. I worked with Joe Gordon, and he was helpful, friendly, informative, and eager to please the customer. I would highly recommend working with both this dealership and Joe Gordon. More
I had previously given the dealership a 5 and mentioned giving them a 10(but the rating only went up to a 5). I will still stand by my salesperson Diaa but now wonder about what kind of deal I actually go giving them a 10(but the rating only went up to a 5). I will still stand by my salesperson Diaa but now wonder about what kind of deal I actually got!! I traded in my 2004 RAV4 EX which was in excellent condition. I was told via the sales manager that it was worth $5,000 and would go to auction. Honestly selling it on my own was not anything I was interested in doing and maybe should have. Lo and behold I stopped by the dealership today and there is my 2004RAV all shined up with a price tag of $10,980. You know where I'm going with this. The price of the Honda CR-V was excellent but they get you on the trade in. I want anyone purchasing a car at Herb Chambers in Burlington to pay attention of the price of the new vehicle and what they offer for the trade-in. My RAV never went to auction and now listed at $10,980. Deceptive sales practice for sure. I guess buying a new car will always be a trying experience no matter where you go!! I reluctantly revise my original posting. More
June was my primary contact when I brought my car in for service yesterday. June kept me up-to-date throughout the day on the status of the service, alerted me to various discounts, and made it very easy f service yesterday. June kept me up-to-date throughout the day on the status of the service, alerted me to various discounts, and made it very easy for me to pick up my car afterhours later that same evening. It was a pleasure to interact with June and Herb Chambers of Burlington. More
I came in with my boyfriend looking for a specific car that I had seen while doing research on the internet. Sean greeted me warmly almost as soon as I got in the door and was very eager to help me find that I had seen while doing research on the internet. Sean greeted me warmly almost as soon as I got in the door and was very eager to help me find what I was looking for. While Burlington did not have the car I had seen, they had a similar model that I was able to test drive. I ended up going with a 2010 Honda Civic VP-DX. Sean was dedicated and kind enough to come to my work to get the plates off my old car and then deliver my new car to my work parking lot the following day. That saved me a lot of hassle and time and I really appreciated it. Any and all questions I have had regarding my car, car payments, etc. Sean has answered quickly and professionally. If he did not know the answer himself, he knew where to get the answers and made sure to get back to me in a timely manner. In addition, he also checked in to make sure I was enjoying my car and wasn't having any problems with it. All around, my experience of buying my first car from Sean was great. I would recommend this place to friends and family if they are looking for quality customer service and people who treat you as a person instead of a sale. More
I highly recommend Sean Parent and Herb Chambers Honda of Burlington to anyone who is looking to buy/lease a new or used car. I had a wonderful experience from start to finish. Sean Parent was extremely pr Burlington to anyone who is looking to buy/lease a new or used car. I had a wonderful experience from start to finish. Sean Parent was extremely professional and addressed all of my questions and concerns with honest responses. I leased a 2013 Honda Civic Sedan EX and I absolutely love it! Thank you Sean Parent and Herb Chambers for making what is usually an unpleasant experience a pleasure! More
After having done a considerable web search on Honda's, and carrying the printed stats and reports with me, I went to Herb Chambers Honda in Burlington MA. looking for a new Honda Civic. The sale Honda's, and carrying the printed stats and reports with me, I went to Herb Chambers Honda in Burlington MA. looking for a new Honda Civic. The sales rep Manny was dressed poorly, and I thought he was a service technician. During the test drive I mentioned that I would miss the All Wheel Drive of my current vehicle because I never had to dig out my car after a snow storm, and Manny started pushing me to look for something used. I told him I wasn't interested in used and would learn to carry a shovel for the three or so times a winter I'd have to shovel out. When we retuned to the dealership, and unbeknownst to me, Manny had me park in the used car area. When Manny proceeded to point out more used vehicles, I began to feel disregarded, disrespected and talked down to. I again told him I wasn't interested in used. We went inside and while we talked, a trade in appraisal was performed. During this time, Manny went to the website and proceeded to show me more used vehicles that were posted there. For the now third time he ignored me and contiued to point out cars. I told him he wasn't listening and it wasn't what I wanted. That still didn't stop him. "Just look, one more", he said, pointing to the monitor "now this car has...". That was enough for me. I felt that he wasn't listening, that he had his agenda and wouldn't be so pushy if I were a man. At that point, I said 'you don't get it' and gathered my folder and walked out. Later that day, I purchased the car I wanted at Honda Gallery in Reading. The salesman Anthony was great. Also: The amount of trade at Herb Chambers was a full $3,000. less than Kelly Blue Book for a 2003 Subaru Forester in good condition, that had only one driver and only 83K on it. Honda Gallery gave me full value on the trade as well. More
This dealership has exceeded my expectations, as with any car dealership I walked in very wary of the sales people and their attempts to sell me things I do not want/need. I was greeted instantly by a friend car dealership I walked in very wary of the sales people and their attempts to sell me things I do not want/need. I was greeted instantly by a friendly face and was continuously treated by everyone like I was important and not like a sucker. I bought a Honda accord and am loving every part of it, I got it at a very fair price and was very satisfied with the helpfulness of both the sales person and the managers along with Finance. It was a quick and painless process and I will recommend this dealership to all my family and friends! More














