Herb Chambers Honda of Burlington

Patrick was a consummate professional throughout my new car purchase. He went well beyond my expectations to assure that I was an informed consumer and graciously addressed all of my questions regarding t car purchase. He went well beyond my expectations to assure that I was an informed consumer and graciously addressed all of my questions regarding the 2009 Honda Accord EXL with Navigation. His useful suggestions and overall knowledge of the product was exemplary. Patrick provided guided support each step of the way from the choice of customizing my new car, selection of specialized protection plans, as well as offering outstanding instructions about managing all of the new features of my car the day of delivery. I would highly recommend Patrick to anyone who visits your dealership. He has a pleasant business manner, makes each customer feel important and takes unlimited time to satisfy his clientele. Patrick is a valuable member of the Team at Herb Chambers of Burlington. More

This is the second time I have bought a new car and have been totally satisfied with the ease at which I could do so.Everything was done for me & the car was quickly ready for pick up before I expected.I wo been totally satisfied with the ease at which I could do so.Everything was done for me & the car was quickly ready for pick up before I expected.I would happily buy another one from Laurie Cantwell. She went out her way to see that I was completely happy with the car and I am. More

Was looking for a new car, was nervous wasn't sure what to expect. Usually not a fan of salesmen but was greeted right away by an friendly guy named Mel. From there on it was a nice and easy experience! E to expect. Usually not a fan of salesmen but was greeted right away by an friendly guy named Mel. From there on it was a nice and easy experience! Everyone was very helpful and I was very pleased! More

i went to Honda in Burlington to look for a new car i wasn't sure what yet until i met with mel he was so nice explain what was there to met my needs then he introduce me to tony from finance he help me wasn't sure what yet until i met with mel he was so nice explain what was there to met my needs then he introduce me to tony from finance he help me whit the lone i got a new car i'm very happy with i hope soon i can go there to buy a car fro my son i want to see mel again toma More

Exceptional buying experience! No pressure, professional, spoke with salesperson only, no back and forth with sales manager. Got what I wanted, at the price I wanted. They even fixed my prese professional, spoke with salesperson only, no back and forth with sales manager. Got what I wanted, at the price I wanted. They even fixed my presest (Acura) while I was buying a Honda Ridgeline! I would recommend Herb Chambers Honda Burlington to anyone, Stress Free Buying Experience! More

Everyone mentioned above are outstanding, first class employees & have given me red carpet treatment. I leave confident that the work is completed by highly trained technician and followed up by customer employees & have given me red carpet treatment. I leave confident that the work is completed by highly trained technician and followed up by customer svc reps to meet my satisfaction. Please acknowledge these individuals mentioned above as they deserve the recognition for their outstanding work. Thank you Phyllis Hayes More

Thank you! Thank you! More

I whent to Honda in burlington becouse of agreat I whent to Honda in burlington becouse of agreat experience. I bouth my crv in 2008 from Melchiore he was the best salesperson I have dealed with. I whent to Honda in burlington becouse of agreat experience. I bouth my crv in 2008 from Melchiore he was the best salesperson I have dealed with. SO! now when I'm thingig of treding my car ofcourse I gone looking for MEL. I bouth a new crv 2010. MEL was there undistending my needs for the new pources He introduce me to Tony in finance. nice guy . I hope that MEL will be there for my nex pourcese. gio More

I have purchased many cars in my day and its always the same shpeel. I get a guy staulking me around the showroom trying to tell me what i need. Its been about 2 years since i purchased a vehicle at a deal same shpeel. I get a guy staulking me around the showroom trying to tell me what i need. Its been about 2 years since i purchased a vehicle at a dealer and the vehicle i was driving (2000 Audi a4) was getting old and less reliable. I called Honda of Burlington and they put me in touch with this guy Mel Angelo. MAN WHAT A CHARACTER. The following day i took the drive to the dealer to see Mel and remembering our conversation on the phone the day before he had the cars i was interested in right by the entrance of the dealer. He hooked us up with the plate and said go for a ride I'll be here. So my girlfriend and i went for a test drive on the highway,side roads,Dunkin Donuts the usual. I gotta say Hondas are nice cars well built and comfortable(accordexlv6).It wasnt long after that i got a great price on the car the color i wanted and its my first brand new car.Thank you Mel Angelo and Herb Chamber Burlington for a great car buying experiance and my first new car. More

My name is JGT and I own a Honda Accord V6 2009. In May My name is JGT and I own a Honda Accord V6 2009. In May 2010, JGT hits a pot hole and damages his tire and Alloy rim. The garage replaced the front t My name is JGT and I own a Honda Accord V6 2009. In May 2010, JGT hits a pot hole and damages his tire and Alloy rim. The garage replaced the front tire but failed to diagnose the damaged rim. The claim for the tire was paid by the insurance company. A few weeks later,JGT goes to Direct Tire and asks to have the tire rebalanced because of a serious vibration. Direct Tire states that they are unable to balance the wheel because the rim is "oval". Within the hour, JGT shows up at Herb Chamber Honda to have the rim replaced. The Service Agent has the rim inspected by one of his mechanics who declares that the tire needs only to be balanced. They balance the tire again. The vibration remains. Thursday August 12, JGT goes to the Service department again and meets with Christine, who gives him an appointment for Monday August 16 to have rim repaired. Friday - August 13: Christine calls me to say that the "insurance company wants a picture of the rim". Christine takes the picture and submits it to the insurance company. Monday - August16 1:30pm: Christine calls JGT. :"Insurance refuse to pay because the claim was filed too long after accident. Christine refers the case to TJ Madden. Monday 16 2:00pm TG Madden calls JGT: "I'll take care of it" Monday 16 2:30pm JGT Shows up at Dealership and meet with TG Madden and Mel Angelo, the Salesman. Wihin 20 minutes after taking the case, those two men, after contacting the authorized people, had reached the decision to replace the rim, assuring me that they could manage with the insurance company. That was quick and effective. I was impressed. They cut through the red tape and " Got things done" I praise TG Madden and Mel Angelo for their management skills and their ability to solve a problem. Christine did what she had to do. At 4:30 I was out of the Dealership - impressed and satisfied.I am 75 y.o and It is the first time in my life that I have such support from my car salesman. More