Herb Chambers Honda of Burlington - Service Center

Excellent customer service! I don't usually give review, but I think I should acknowledge the excellent customer service support provided by the representatives, especially John I don't usually give review, but I think I should acknowledge the excellent customer service support provided by the representatives, especially John Silva. I am always amazed and impressed by his helpfulness and friendliness and especially his ability and memory to remember my name correctly even though I only come to Herb Chambers of Burlington for service a couple of time each year. He always takes good care of my cars and gives good advice. On this occasion, I brought my car in for oil change service. It was discovered the engine and cabin filters needed to be replaced and they were done quickly and and at a fair price. John even gave a discount to reduce my cost. It was greatly appreciated! Excellent customer service is the reason why I always return to Herb Chambers of Burlington for service. More

air bag recall I had gone to Honda of Burlington as soon as I received the recall notice, but it was a mob scene when I arrived (very understandable, given the recal I had gone to Honda of Burlington as soon as I received the recall notice, but it was a mob scene when I arrived (very understandable, given the recall notice.). What impressed me was how courteous the staff remained while trying to keep things moving. When my turn finally came, I was treated most kindly and given the very good advice to return after a scheduled week's vacation, show up at 7:00, and be in and out within a much shorter time. I did that and was most grateful. The final good aspect was having a Honda employee back y car out since there was a parked car int he driveway and it would have been hard for me to maneuver around it. I wish that I had gotten his name--he was truly kind, considerate and helpful. More

car service came in for a sticker and a noise by the left tire. noise resolved. replaced call back air bag. washed car. pleased with the results. came in for a sticker and a noise by the left tire. noise resolved. replaced call back air bag. washed car. pleased with the results. More

Customer Service is always friendly and helpful ! Herb Chambers of Burlington Service Center is always very efficient and friendly. They always explain everything, and let you know the cost prior repa Herb Chambers of Burlington Service Center is always very efficient and friendly. They always explain everything, and let you know the cost prior repair, and how long it will take. Jessica Johnson, as well as other representatives do an excellent job ! More

OUTSTANDING!!!!! The Boch Honda in westford could not solve my problem. I will not go there again. They were not even close to correct, on what the problem was, or w The Boch Honda in westford could not solve my problem. I will not go there again. They were not even close to correct, on what the problem was, or why it was even occurring in the first place. However, THIS dealership fixed my problem the FIRST time!!! VERY satisfied and I will DEFINITELY come here again, if I ever have a similar problem and I mean that 100%. More

Very good service Brought car in for recall service, work done quickly and all personnel were pleasant. I also had question about the Honda link radio. Service personne Brought car in for recall service, work done quickly and all personnel were pleasant. I also had question about the Honda link radio. Service personnel were very helpful. I plan to use Honda of Burlington for all future service and maintenance. More

Received great customer service! I received great customer service and will certainly recommend the service department at Herb Chambers Honda in Burlington to my coworkers as we work I received great customer service and will certainly recommend the service department at Herb Chambers Honda in Burlington to my coworkers as we work near the dealership. More

Tires The service rep, John, was very helpful. Four new tires were put on and an alignment was completed. I’m very happy with the work. The service rep, John, was very helpful. Four new tires were put on and an alignment was completed. I’m very happy with the work. More

John Silva took the time explain in detail the work that was needed on our CRV. He is very courteous and never makes you feel rushed. A true asset to Herb Chamb took the time explain in detail the work that was needed on our CRV. He is very courteous and never makes you feel rushed. A true asset to Herb Chambers. More

Service Excellent service department. In and out like always. John Silva made sure I was Taken care of from beginning to end. I would highly recommend this se Excellent service department. In and out like always. John Silva made sure I was Taken care of from beginning to end. I would highly recommend this service department to anyone ! More