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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,697 Reviews

1,697 Reviews of Herb Chambers Honda of Burlington - Service Center

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May 05, 2017

A Pleasure Brought my certified pre-owned Civic in to service department, for the first time since purchasing it, because we heard a noise, My service adviser, More

by SueM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2017 -

Herb Chambers Honda of Burlington responded

Thank you, Sue, for your time and recommendation. We truly appreciate hearing feedback from our customers! I'm so happy to know that June was able to provide you convenient service. Your satisfaction is our #1 goal! Should you need anything else, please do not hesitate to call. Best, Gerry Salois, General Manager

May 04, 2017

Oil change Service was fast , the service agent was thorough was friendly, other basic services were checked and fliulds were topped off, overall the service was More

by galwron78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Codner
May 05, 2017 -

Herb Chambers Honda of Burlington responded

Thank you! We realize you have several choices when servicing your vehicle and we thank you for choosing Herb Chambers Honda. We value your business and look forward to serving you in the future. Best, Gerry Salois, General Manager

April 22, 2017

Nice patience to a tricky problem! I was at the dealer two times this week, and though a bit frustrating for me (since my battery died and I needed to get it jumped, etc.), the service More

by Philip Maffa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris ____?
Apr 23, 2017 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to share your experience with our Service crew. Hopefully everything is running smoothly now. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Gerry Salois, General Manager

April 19, 2017

Excellent Job The customer service is the best! They explain everything clearly. The service hours is 7 days a week and allow the walk-in service so I can have th More

by eping
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Codner
Apr 19, 2017 -

Herb Chambers Honda of Burlington responded

Many thanks for this terrific feedback! I'm delighted to learn that you enjoyed working with Phillip and our service crew. Please don't hesitate to reach out if we can assist you in the future. Best, Gerry Salois, General Manager

April 15, 2017

Thanks Thank you very much for the great service. Please do not make me type in long sentences, as you know why, thanks again very very much... More

by Max Gurjar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Silva
Apr 17, 2017 -

Herb Chambers Honda of Burlington responded

Thank you, Max, for sharing your feedback! Best, Gerry Salois, General Manager

April 06, 2017

Deligent Maintenance Serviice The maintenance department at Burlington Honda has been consistently thorough over the years in their customer care for all four of my Honda Accord L More

by Sunset Geezer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Codner
Apr 06, 2017 -

Herb Chambers Honda of Burlington responded

Thank you! Your kind words are greatly appreciated. It is so rewarding to know that Philip was able to provide you with a pleasant service experience. We try to make the process easy and transparent. We value your business, and please let us know if we can assist you in the future! Best, Gerry Salois, General Manager

April 04, 2017

done in time service representative was cooperative - called me back when work was done good arrangements for waiting - clean place with snacks arrangements and More

by ckshah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jessica johnson
Apr 04, 2017 -

Herb Chambers Honda of Burlington responded

Thank you so much for the terrific feedback. We're glad you enjoy the coffee and apples. Please let us know if we can assist you again in the future. Best, Gerry Salois, General Manager

April 04, 2017

Service 4.1.2017 Service Tech was friendly and courteous. He explained what service would be done and the costrom. When r the service was complete he took the time to More

by Rose Ferrara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Codner
Apr 05, 2017 -

Herb Chambers Honda of Burlington responded

Thank you, Rose! Servicing your vehicle should be a stress free experience and I'm so happy to know that Philip was able to deliver. If there is anything further we can do to assist you, please feel free to reach out as we are always happy to help! Best, Gerry Salois, General Manager

April 01, 2017

Exceptional Service and Attention The service department at Herb Chambers Honda of Burlington is exceptional. They take the time to explain all of your options and set realistic expect More

by MazdaGuru
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jessica Johnson
Apr 03, 2017 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to share this 5-Star recommendation! We value your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Gerry Salois, General Manager

March 31, 2017

Great Service The customer service people were very friendly. They took care of my problem right away and got my car back to m e quicker than I was expecting. the More

by Nick
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Silva
Mar 31, 2017 -

Herb Chambers Honda of Burlington responded

Thank you, Nick! It is always rewarding to receive great feedback like this, and we really appreciate you taking time to share your review. Thank you for your business and we look forward to welcoming you back in the future. Best, Gerry Salois, General Manager

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