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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,695 Reviews

1,695 Reviews of Herb Chambers Honda of Burlington - Service Center

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January 30, 2017

Oil change Great service. Phillip/service tech does The thorough job. I was done quickly although it was Friday. So far I have been very happy with the servi More

by Angie123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip/ service
Jan 30, 2017 -

Herb Chambers Honda of Burlington responded

Thank you, Angie, for sharing your feedback! We're delighted to hear that you had such an enjoyable experience. We're proud of the great service that Philip provides to our customers and we'll be sure to pass along your kind words. Thanks again! Best, Gerry Salois, General Manager

January 30, 2017

Phil did a terrific job of explaining the B12 service Service was timely and well explained. As usual, Phil did a great job and looked for savings along with the work that needed to be performed. Yes, we More

by Roger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil
Jan 30, 2017 -

Herb Chambers Honda of Burlington responded

Thank you for your review, Roger! We strive to offer all of our guests’ exceptional service both before and after the sale. Employees like Phil make that possible. If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! Best, Gerry Salois, General Manager

January 26, 2017

The Service Department was great as always. I have purchased or leased many Hondas in the past 10 years and have always had them serviced at Herb Chambers in Burlington. I have always had excel More

by jimbopm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Glen
Jan 26, 2017 -

Herb Chambers Honda of Burlington responded

Thanks so much, Jim! I’m happy to know that Christopher and our crew were so helpful and provided you with 5-Star service. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Gerry Salois, General Manager

January 26, 2017

Good and fast I made an appointment online the night before (Sunday night) and I received the confirmation by email the same night. I brought my vehicle (Honda FIt More

by Janna Bednenko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know - it was service
Jan 26, 2017 -

Herb Chambers Honda of Burlington responded

Thank you, Janna! Here at Herb Chambers Honda of Burlington, our primary concern is delivering flawless customer service. I’m happy to hear that our service crew were able to assist you. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Best, Gerry Salois, General Manager

January 24, 2017

Awesome I purchased my Honda Accord in 2009 from Boston herbs chambers. Since then I go to close by dealership in Burligton for all the services needed to be More

by Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
Jan 24, 2017 -

Herb Chambers Honda of Burlington responded

Thank you! We really appreciate your kind words about your experience with our service department. Please let us know if we can be of further assistance. Best, Gerry Salois, General Manager

January 21, 2017

Thank you Very courteous and professional service on part of the service advisor, and maintenance staff. I was provided clear and honest explanation of what ne More

by mememe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I had couple of service advisors helping me; only remember one by name, Chris .
Jan 23, 2017 -

Herb Chambers Honda of Burlington responded

Thank you for your wonderful remarks! We appreciate your recommendation and we hope to see you again in the future. Best, Gerry Salois, General Manager

January 12, 2017

It was a pleasant, efficient experience. I was taken right away for service and the work was completed in record time. Everyone there is so nice and it was a pleasure to use your services. More

by Ginger01
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 12, 2017 -

Herb Chambers Honda of Burlington responded

Thank you for your great review! We strive to offer all of our guests’ exceptional service and employees like June make that possible! If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! Best, Gerry Salois, General Manager

January 06, 2017

Brought car in for 1B service Very helpful, received call when service completed. Reasonable cost. Very friendly. I have been using Herb Chambers for my cars for the past 3 vehi More

by Catherine Maiella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ritchie
Jan 06, 2017 -

Herb Chambers Honda of Burlington responded

Thank you, Catherine! The return of a previous customer is the ultimate compliment! We are very flattered and we value your loyalty to our team. Thank you for your continued business and please let us know if there is anything we can help you with. Happy New Year! Gerry Salois, General Manager

January 06, 2017

Exceptional service Brought my CRV in for a software update recall. The service department was extremely busy, but Jessica Johnson arranged for everything to be complete More

by awagner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Salois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Urquijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Johnson
Jan 07, 2017 -

Herb Chambers Honda of Burlington responded

Thank you! We realize you have several choices when buying and servicing your vehicle and we thank you for choosing Herb Chambers Honda. We value your business and look forward to serving you in the future. Thank you, and Happy New Years! Gerry Salois, General Manager

January 05, 2017

Service Had a long wait, but in the end service was great. I am slightly upset because the problem with my brakes was a result of my car not being drive for a More

by Blondie21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know.
Jan 06, 2017 -

Herb Chambers Honda of Burlington responded

I appreciate your feedback and apologize for the long wait. I understand your concern and will pull up your vehicle in our system to better understand what happened. Nick Surdis, General Manager

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