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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,686 Reviews

1,686 Reviews of Herb Chambers Honda of Burlington - Service Center

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July 07, 2015

Superior service An exceptional experience from beginning to end every time. Staff is very accommodating & shop guys are fast and thorough-they check everything! Her More

by Wendyp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Codner, Curtis Moore
Jul 07, 2015 -

Herb Chambers Honda of Burlington responded

Thank you, Wendy, for taking the time to share your experience here at Herb Chambers Honda of Burlington. A terrific guest experience is what we aim for each and every time and Phil and Curtis are truly a testament to that. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Gerry Salois, General Manager

July 07, 2015

OK - but this review form i a pain in the butt The service was completely satisfactory but more expensive that I had what I had originally expected before arriving at the dealership. I am adding ex More

by jaybee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 08, 2015 -

Herb Chambers Honda of Burlington responded

Our apologies for any inconvenience caused, certainly not our intent. Thank you for your business. Sincerely, Gerry Salois, General Manager

July 06, 2015

Always satisfied I was, as always, very satisfied with the service I received at Herb Chambers/Burlington. I arrived earlier than necessary and expected to wait a long More

by penni67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 06, 2015 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to share your experience and let us know how we're doing! We strive to provide our guests with the best customer service which means everyone here focuses on being professional and customer oriented. Thank you again and we look forward to serving your automotive needs for many more years to come. Sincerely, Gerry Salois, General Manager

July 04, 2015

Excellent service. Went in for my first oil change....,.Excellent service....Told me it would be 2 hours ended up ready to go in one hour.Nice job... More

by Bevey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Ritchie
Jul 06, 2015 -

Herb Chambers Honda of Burlington responded

This is exactly the kind of feedback we love to hear from our guests! Thank you for taking the time to post such a kind review. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Gerry Salois, General Manager

July 04, 2015

Simple, fast, no appointment needed, professional and courte It is no need to make appointment, they are helpful, professional and thinking of customers. They are very friendly. They are trying best to accommoda More

by Hongxie70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 06, 2015 -

Herb Chambers Honda of Burlington responded

This is exactly the kind of feedback we love to hear from our guests! I’ll be sure to share this with June as I know she will appreciate the time you took to write it. Thank you once again for your business and your great recommendation. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Gerry Salois, General Manager

June 30, 2015

Great Company , Great Customer Service Before Honda I always had an American car, Chevrolet , Ford, and Cadillac. I have to say Honda ranks as one of the best cars I have owned. I am glad y More

by D. Serrecchia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Visconte, Khalid Saissi
Jun 30, 2015 -

Herb Chambers Honda of Burlington responded

Thank you for your kind words and for taking the time to share your positive experience with us. I'm so glad to know that June, Khalid and Mike's efforts made the difference in your car buying experience. They are valuable team members, indeed. We thank you for your business and look forward to working with you again in the future. Kind Regards, Gerry Salois, General Manager

June 29, 2015

Excellent Customer Service As in the past the quality of service and attention I have received at Herb Chambers Honda of Burlington Mass is and has been excellent in every way. More

by !Accord1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Silva
Jun 30, 2015 -

Herb Chambers Honda of Burlington responded

Thank you for your kind words and for taking the time to share your positive experience with us. We value your business and look forward to working with you again in the future. Kind Regards, Gerry Salois, General Manager

June 28, 2015

Great customer service. Customer service is exceptional. Philip is very professional and courteous. Wait time is normal. Facility is very comfortable with friendly staff. D More

by Vijayk_3000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip
Jun 29, 2015 -

Herb Chambers Honda of Burlington responded

I’m thrilled to hear how happy you are! We value our guests’ feedback and I know the team will appreciate your encouraging words. On behalf of our entire team here in Burlington, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Gerry Salois, General Manager

June 26, 2015

Very attentive service, performed quickly. The employees at this location, are motivated to help and give good service. The service was prompt and priced fairly. The dealership is well maintai More

by Ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amjad Aslam
Jun 29, 2015 -

Herb Chambers Honda of Burlington responded

I’m thrilled to hear how happy you are! We value our guests’ feedback and I know the team will appreciate your encouraging words. On behalf of our entire team here in Burlington, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Gerry Salois, General Manager

June 26, 2015

Excellent Service for my CRV and customer service for myself Although I don't live near Burlington, I work here. Previously I had service at another dealer and was very dissatisfied. This was my second visit t More

by MCedrone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Another person in the service area.
Jun 26, 2015 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to share this 5-Star recommendation! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit with our service crew. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Gerry Salois, General Manager

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