Herb Chambers Honda of Burlington - Service Center

I had the pleasure of working with Leah from the service department. She was very knowledgeable about my vehicle and kept in contact with me throughout the day keeping informed of the progress with my vehic department. She was very knowledgeable about my vehicle and kept in contact with me throughout the day keeping informed of the progress with my vehicle. The whole process went very smooth. I would recommend her to anyone that has their vehicle serviced to see Leah. More

Jeff was friendly, efficient, and knowledgeable. No lines and quick service, and a comfortable waiting room No lines and quick service, and a comfortable waiting room More

My car was broke didint know what was wrong with it the next day Honda fixed the problem and I had my car back next day Honda fixed the problem and I had my car back More

Leah in service was fantastic in meeting my requests for service on my Honda. She was concise and clear with the costs and timeframe to complete the service. We were very satisfied with the end result. service on my Honda. She was concise and clear with the costs and timeframe to complete the service. We were very satisfied with the end result. More

Efficient, professional, excellent communication. Very satisfied with my experience at the Herb Chambers Burlington Service Department. Leah in particular was great. Very satisfied with my experience at the Herb Chambers Burlington Service Department. Leah in particular was great. More

My service advisor was friendly and communicative and my vehicle was delivered at the promised time. vehicle was delivered at the promised time. More

Very disappointed in the service this time. Had a 10:30 appointment but my car went in after 11:30. I questioned this after waiting and was told that appointment cars are to get the next mechan Had a 10:30 appointment but my car went in after 11:30. I questioned this after waiting and was told that appointment cars are to get the next mechanic. I told him this didn’t happen I saw 2 mechanics with key fob and paperwork get into cars and drive around to the service area 15 minutes after I sat down. After my vehicle was finished and I paid I went to the car outside to my shock my glove compartment was wide open and paperwork from it on the floor and white grease on the exterior trim of the passenger window. Went inside and brought the service adviser outside and showed him the vehicle and all I got was he was sorry. I took care of the glove compartment and the grease not him. This should not have happened in the service center and if not when it was washed. This did not happen got just I AM SORRY Very disappointed More

Very professional and courteous service and patience for explaining future repairs and maintenance. Communication was clear and service was fast. explaining future repairs and maintenance. Communication was clear and service was fast. More

The dealership always goes the extra mile to make sure my truck has the best care truck has the best care More

I came for an alignment check in November and Sandra did a fantastic job explaining the printout. a fantastic job explaining the printout. More