Herb Chambers Honda of Burlington - Service Center

This is my second experience since herb chambers Commonwealth Avenue office closed and moved south of Boston. I have been very happy with a courtesy and professionalism of the staff. On Monday, they Commonwealth Avenue office closed and moved south of Boston. I have been very happy with a courtesy and professionalism of the staff. On Monday, they were prompt and advised me of what had to be done and the cost. As much as I don’t like paying for expensive repairs, I feel assured that if I had an issue it would be attended to. More

Quick, courteous, and resolved! I brought my certified preowned 2016 Honda Civic LX Sedan in for an a/c condenser issue that is now covered under an extended warranty for this specif I brought my certified preowned 2016 Honda Civic LX Sedan in for an a/c condenser issue that is now covered under an extended warranty for this specific issue. I used the evening drop off service on Sunday night, called the dealership service center mid-morning on Monday to get a status update, and the receptionist said that she was just about to call me. My car was ready. No hassle, no runaround, not repairing it begrudgingly and trying to sell me extra repairs. When I got in my car to drive away, I turned on the a/c and that unit was cranking a nice ice cold breeze. It was heaven during these past few really hot days. It was a very pleasant experience. Truth be told, I dreaded having to bring my car to the dealership for the first time since I bought it. I thought it was going to be a much different experience. More

Maintenance This dealership is easy to deal with. The staff is friendly and helpful. I was a little concerned with the way the pandemic seems to be handled. I This dealership is easy to deal with. The staff is friendly and helpful. I was a little concerned with the way the pandemic seems to be handled. I didn't see any on-going cleaning or spraying any of the surfaces when there. Social distancing didn't seem to be encouraged. More

He was very courteous and professional when I brought my car for ac service Friday morning. I felt well taken care of and very comfortable. car for ac service Friday morning. I felt well taken care of and very comfortable. More

Maintence service The people are always friendly and courteous and helpful.l always feal satlsfied with the service. And i always am treated very well by June Fraszer. The people are always friendly and courteous and helpful.l always feal satlsfied with the service. And i always am treated very well by June Fraszer. More

I came in for an oil change. John Silva not only kept me updated on progress but also noted and informed me that my inspection sticker was due to expire and that they’d be glad to perform that service as we updated on progress but also noted and informed me that my inspection sticker was due to expire and that they’d be glad to perform that service as well. Thumbs up attention to detail. More

Fast and efficient service with a smile (under a mask) I have been using this service center for over 16 years and I never had a problem. I came in to get my front tires replaced after a pothole caused on I have been using this service center for over 16 years and I never had a problem. I came in to get my front tires replaced after a pothole caused one of the tires to be compromised. They took a look, agreed with my assessment, replaced the tires, balanced and aligned the tired within 1.5 hrs. This is fast and friendly service. In the times of the virus, the waiting room is spaced out nicely. They did a great job fast. More

Excellent Service Excellent service from a courteous and a very knowledgeable service advisor Jessica, my car was taken for maintenance timely manner and all other issu Excellent service from a courteous and a very knowledgeable service advisor Jessica, my car was taken for maintenance timely manner and all other issues were also taken care of. I was very satisfied with my visit. More

service on 7/6/2020 My call was taken promptly, and I was given all of the information necessary for the repair. That repair was done in a timely manner. My call was taken promptly, and I was given all of the information necessary for the repair. That repair was done in a timely manner. More

I had a few issues with my car after the service. All was explained in detail to me, John was very nice and extremly helpful. The service man working on car also. explained in detail to me, John was very nice and extremly helpful. The service man working on car also. More